My slides from Testwarez 2015 conference. Presentation about role of a manager in modern, agile companies. I concentrated on delegating tasks and management 3.0 approach.

1. TESTING MANAGER

2. About us
z.goscicka@gmail.com
michal.miotk@gmail.com

3. WHAT DOES IT MEAN?

4. Testing if manager is…
• patient
• helpful
• managing the system
• listening to you

5. Manager is…
• executing some tests
• doing some (test)
experiments
http://miamibeachhigh.schoolwires.com/Page/3313

6. LET’S REMOVE „TESTING”
What’s left?
 a manager!

7. BUT…
Do we really need managers?

8. What to expect?
• how it got started
• complex teams
• managing complex systems
• delegation culture
• shared responsibility
• distributed control
• role of a manager

9. https://i.kinja-img.com/gawker-media/image/upload/17ffadqjxa3szjpg.jpg

10. http://www.boeing.com/commercial/747/

11. Did you know?
• A Boing 747-800
wingspan is longer
than the Wright
brothers’ first flight
• Wright brothers’ first
flight could have
taken place inside of
Boing 747-800 hump

12. My history…
• software production department
• flight planning system
• small teams
• developers only

13. Testing & testers for the first time
• briliant cooperation
• absolutely no problems

14. Reality
• a few testers
• a lot of questions about obvious things
• iritating
• testing my patience
• only simple tests (expected highly sophisticated)

15. What has changed?

16. What has changed…
• better quality
• more complicated tests
• automation
• increase of teams
• more and more complex system
• change of organization…

17. TESTERS JOINED…
… the teams…

18. … CHALLENGE
• know about their needs
• understand them

19. Opportunities
• closer cooperation
• better communication
• integration

20. Threats
• testers’ good practices will be lost
• decrease of knowledge share
• no meetings
• isolation
• self-development

21. Result of this experiment?
Opportunities Threats
none came trueall came true

22. HOW COME?

23. Manage the system,
not the people

24. BUT…
Do we really need managers?

25. http://cdn.wonderfulengineering.com/wp-content/uploads/2014/06/gear-wallpaper-12.jpg

26. With a complex system,
there is no such thing
as central control.
J. Appelo, #Workout

27. Software production
is complex too!

28. Quiz
Yes, it’s Henry Ford and
his famous Ford T!
https://en.wikipedia.org/wiki/Henry_Ford
https://en.wikipedia.org/wiki/Ford_Model_T

29. TRADITIONAL
MANAGEMENT
So called „command & control”

30. Command & control

31. Command & control

32. Command & control

33. BUT DOES IT WORK?
Sadly, yes.

34. IS THERE A BETTER WAY?
Yes, there is!

35. Delegation culture

36. Delegation culture

37. Delegation culture

38. THAT’S JUST A MODEL
Examples!

39. Decide & delegate
1. Decide
or
2. Delegate

40. THE 7 LEVELS OF
DELEGATION
[J. Appelo, Management 3.0]

41. The 7 levels of delegation
1. Tell
2. Sell
3. Consult
4. Agree
5. Advise
6. Inquire
7. Delegate
why?  symmetrical

42. What can be delegated
• not too concrete…
• not too general…

43. CHALLENGE
Find the right balance!

44. WHO CAN „DELEGATE”?
Everybody!

45. BUT…
Do we really need managers?

46. Everybody should feel
responsible for management.

47. Q&A
Thank You!