AMS-IX provision system
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The general overview of AMS-IX provision system
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AMS-IX provision system
- 1. AMS-IX provision system Maksym Tulyuk, maksym.tulyuk@ams-ix.net More-IP event, Amsterdam, 22nd May 2014
- 2. Agenda 1. Definition of the provision system 2. Evolution of the provision system 3. Achievements and plans
- 3. Definition of provision system Maksym Tulyuk, maksym.tulyuk@ams-ix.net More-IP event, Amsterdam, 22nd May 2014
- 4. Provision system as Black Box Customer requests a link AMS-IX provides access to a VLAN AMS-IX provisio n system • link is a physical port(s) or rate-limit on a partner’s port • in 95% cases VLAN is Internet Peering VLAN
- 5. Inside The Black Box reservatio n assignmen t testing enabling customer’s request signed documents link is up router is ready
- 6. Deeply inside The Black Box Complexity inside each step!
- 7. Evolution of provision system Maksym Tulyuk, maksym.tulyuk@ams-ix.net More-IP event, Amsterdam, 22nd May 2014
- 8. Provision 4 years ago • customer: sends email to MR team • MR: copy&paste information into my.ams-ix and RT, and sends email to NOC • NOC: copy&paste to browser to find free port • NOC: copy&paste to XML (internal database) • NOC: copy&paste to console to configure port • NOC: copy&paste to email to send reserved port to MR team • MR: copy&paste into ...
- 9. “Issues” with old systems • each engineer did it in his/her own way • a NOC engineer made a lot of errors • it took a lot of time and energy • it required a lot of the engineers
- 10. Improvements • Internal procedures • Scripts • Email templates in my.ams-ix.net
- 11. Procedures • Procedure = best practice • Write down existing processes • Constantly check and improve them
- 12. Scripts • “One step" scripts: change configuration, find free resources (port, IP address), etc • “Do-it-all” scripts: replacement of procedures • Require careful thinking • Have a lot of checks
- 13. Email templates • Replacement of copy&paste operations • Integration with my.ams-ix and our database • Flexibility via simple programming language
- 14. Historical perspective • Write down best practices as procedures • Replace the procedures with scripts • Generate emails via templates
- 15. Achievements and plans Maksym Tulyuk, maksym.tulyuk@ams-ix.net More-IP event, Amsterdam, 22nd May 2014
- 16. Fixing the “issues” • his/her own way • a lot of errors • a lot of time and energy • a lot of the engineers • standardisation • no errors • minimum and predictive time • no engineers involved
- 17. Scalability • Four new sites in Amsterdam: Equinix 3, EvoSwitch, Telecity 5, Terremark • Four new exchanges: CW, EA, HK, NY
- 18. Some numbers
- 19. Achievements • Free up engineers • Speed up provision • Scale up for new sites and exchanges
- 20. Plans • customer can add, remove and change mac addresses • customer can configure BGP sessions with route-servers and our router • partners can modify virtual links
- 21. Even more ideas • automatic testing and enabling • automatic addition of mac addresses, BGP sessions, IPv6 addresses, etc • automatic operations (show logs, port status, etc)
- 22. Summary • Simple concept of provision: request from customer -> link from AMS-IX • From procedures to scripts • Automatic emails and processes • Scalability and growth
- 23. Big thanks! • m6_provision: Martin Pels • my.ams-ix: Martin Lyden, Petros and Peter provision scripts: Gloria • XML: Steven • NOC and MR teams: feedback