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Too Many Varied User Requirements for Digital Humanities Projects

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Presentation at CLARIN Annual Conference 2014
24 October 2014, Soesterberg, The Netherlands

Published in: Technology
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Too Many Varied User Requirements for Digital Humanities Projects

  1. 1. Too Many Varied User Requirements for Digital Humanities Projects Max Kemman -@MaxJ_K (soon: University of Luxembourg) Martijn Kleppe -@MartijnKleppe
  2. 2. Problem Wewanttodeveloptoolsthatwillbeusedbyscholars •User-centreddesign Butdousersknowwhattheywantorneed? •NotaccordingtoJakobNielsen(2001)orSteveJobs(Reinhardt,1998) •Innovation is technology-driven (Norman, 2010) 24-10-2014 CLARIN Annual Conference 2014 - Too Many Varied User Requirements for Digital Humanities Projects 2
  3. 3. Question Do humanities scholars know what they want from computational tools? 24-10-2014 CLARIN Annual Conference 2014 - Too Many Varied User Requirements for Digital Humanities Projects 3
  4. 4. Context -Two projects PoliMedia (CLARIN-NL call 3) •AutomaticallycreatinglinksbetweendebatesoftheDutchparliamenttomediaitems,madeavailableinasearchuserinterfaceinwhichdebatesoftheDutchparliamentcanbeexplored •www.polimedia.nl 24-10-2014 CLARIN Annual Conference 2014 - Too Many Varied User Requirements for Digital Humanities Projects 4
  5. 5. PoliMedia -Search 24-10-2014 CLARIN Annual Conference 2014 - Too Many Varied User Requirements for Digital Humanities Projects 5
  6. 6. PoliMedia -Debate 24-10-2014 CLARIN Annual Conference 2014 - Too Many Varied User Requirements for Digital Humanities Projects 6
  7. 7. PoliMedia –Link to radio 24-10-2014 CLARIN Annual Conference 2014 - Too Many Varied User Requirements for Digital Humanities Projects 7
  8. 8. PoliMedia –Link to newspaper 24-10-2014 CLARIN Annual Conference 2014 - Too Many Varied User Requirements for Digital Humanities Projects 8
  9. 9. Context -Two projects OralHistoryToday(CLARIAH seeddemonstrator) •AsearchuserinterfacesimilartoGoogleinwhichoralhistoryinterviewsandcollectionscanbesearchedandexploredtodiscovertopicsacrossamultitudeofcollections •zoeken.verteldverleden.org 24-10-2014 CLARIN Annual Conference 2014 - Too Many Varied User Requirements for Digital Humanities Projects 9
  10. 10. Oral History Today -Search 24-10-2014 CLARIN Annual Conference 2014 - Too Many Varied User Requirements for Digital Humanities Projects 10
  11. 11. Oral History Today –Word cloud 24-10-2014 CLARIN Annual Conference 2014 - Too Many Varied User Requirements for Digital Humanities Projects 11
  12. 12. Oral History Today –Visual facets 24-10-2014 CLARIN Annual Conference 2014 - Too Many Varied User Requirements for Digital Humanities Projects 12
  13. 13. Oral History Today -Interview 24-10-2014 CLARIN Annual Conference 2014 - Too Many Varied User Requirements for Digital Humanities Projects 13
  14. 14. Method PoliMedia •Userrequirementselicitation:interviewswith5scholars(F2F) •Evaluation:eyetrackingwith24scholars OralHistoryToday •Userrequirementselicitation:interviewswith15scholars(Skype) •Evaluation:walkthroughwith5scholarsperupdate(Skype) 24-10-2014 CLARIN Annual Conference 2014 - Too Many Varied User Requirements for Digital Humanities Projects 14
  15. 15. Method Processing •Categorizingstatements •Feasibilitydiscussionwithdevelopers 24-10-2014 CLARIN Annual Conference 2014 - Too Many Varied User Requirements for Digital Humanities Projects 15
  16. 16. Results -PoliMedia 39 user requirements •21 deemed within-scope •18 deemed out-of-scope •27 unique user requirements Most common (3/5): •Media output from beforethe debate •Names of people involved •Location in the newspaper 24-10-2014 CLARIN Annual Conference 2014 - Too Many Varied User Requirements for Digital Humanities Projects 16
  17. 17. Results -PoliMedia Out-of-scope •Processing of media items –Size of headers, number of columns, … •Processing of television programmes –Filming techniques, music, length, … •Processing of debates –Sentiment analysis, interruption networks, … 24-10-2014 CLARIN Annual Conference 2014 - Too Many Varied User Requirements for Digital Humanities Projects 17
  18. 18. Results –Oral History Today 75 user requirements •33 deemed within-scope •42 deemed out-of-scope •34 unique user requirements •Most common (10/15): –Filter for time period 24-10-2014 CLARIN Annual Conference 2014 - Too Many Varied User Requirements for Digital Humanities Projects 18
  19. 19. Results –Oral History Today Out-of-scope •More, more, more metadata –Interviewee, interviewer, interview, … •Search technology –Search operators, synonyms, … 24-10-2014 CLARIN Annual Conference 2014 - Too Many Varied User Requirements for Digital Humanities Projects 19
  20. 20. Discussion Do our results agree with Nielsen, Jobs and Norman? •Small overlap between user requirements and project goal •High awareness of what could be easier with a computer 24-10-2014 CLARIN Annual Conference 2014 - Too Many Varied User Requirements for Digital Humanities Projects 20
  21. 21. (Obligatory Dilbert comic) 24-10-2014 CLARIN Annual Conference 2014 - Too Many Varied User Requirements for Digital Humanities Projects 21 http://dilbert.com/strips/comic/2001-04-14/
  22. 22. Discussion Out-of-scope requirements show match of project goal with scholarly practices •Highly individual 24-10-2014 CLARIN Annual Conference 2014 - Too Many Varied User Requirements for Digital Humanities Projects 22
  23. 23. Conclusion Do humanitiesscholarsknowwhattheywant fromcomputationaltools? •Clear idea for their own research Question → Method → Requirements •Too varied! •Repurposingdata andtools 24-10-2014 CLARIN Annual Conference 2014 - Too Many Varied User Requirements for Digital Humanities Projects 23
  24. 24. Conclusion Talk of Europe •www.talkofeurope.eu •Publishing RDF online •No tool development ourselves, but inviting others 24-10-2014 CLARIN Annual Conference 2014 - Too Many Varied User Requirements for Digital Humanities Projects 24
  25. 25. Conclusion Creative Camp •October 2014: NISV, Hilversum •April/May 2015: At your institution? 24-10-2014 CLARIN Annual Conference 2014 - Too Many Varied User Requirements for Digital Humanities Projects 25
  26. 26. •Extended abstract: http://www.clarin.eu/sites/default/files/cac2014_submission_29_0.pdf •Dataset: http://dx.doi.org/10.6084/m9.figshare.1170077 •Slides: https://www.slideshare.net/MaxKemman/too-many- varied-user-requirements-for-digital-humanities-projects/ •Nielsen, J. (2001). First Rule of Usability? Don’t Listen to Users. Nielsen Norman Group blog. Retrieved July 01, 2014, from http://www.nngroup.com/articles/first-rule-of-usability-dont- listen-to-users/ •Norman, D. A. (2010). The way I see it: Technology first, needs last. Interactions, 17(2), 38. doi:10.1145/1699775.1699784 •Reinhardt, A. (1998). Steve Jobs on Apple’s Resurgence: “Not A One-Man Show.” Business Week Online. Retrieved October 17, 2014, from http://www.businessweek.com/bwdaily/dnflash/may1998/nf80512d.htm 24-10-2014 26 CLARIN Annual Conference 2014 - Too Many Varied User Requirements for Digital Humanities Projects

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