Automate shipping in ecommerce - by zmbcore
•
1 like•498 views
Lots of companies are already good in ecommerce, how about thoughts about shipping, auomatic shipping and customer driven shipping? Let's think like a client, what would you expect, what kind of stuff would you like to do? Do you have the wrong answers for the right questions? This presentation should give you some hands on and thoughts about a perfect and ideal way of satisfaction when the client already bought your products. Happy customers are the best viral trigger for futur upselling. Feel free to contact me at martin.paetz@zmbcore.com I would like to share mind and thoughts with you about the future to get to best of now.
Recommended
More Related Content
Similar to Automate shipping in ecommerce - by zmbcore
Similar to Automate shipping in ecommerce - by zmbcore (9)
Recently uploaded
Recently uploaded (20)
Automate shipping in ecommerce - by zmbcore
- 1. automate shipping brought to you by zmbcore.com 05.06.2015, Berlin, Germany
- 2. zmbcore 2 CLIENT DNA Trust by feedback Stability by trust Monitor by numbers Success happy client Order done wait …
- 3. zmbcore 3 CLIENT DNA Website Email Cloud access Communication Confidence Feedback spread the word
- 4. zmbcore 4 SIMPLE WORKFLOW 4 order placed payment successful ship item client feedbackinform client successful delivery Bridge Q&A Bridge Omnichannel BridgeBridgeBridge
- 7. zmbcore 7 ORDER PLACED order placed Omnichannel Bridge you think about? • full billing adress • full shipping adress • shipping costs national vs. international • payment costs • qty management
- 8. zmbcore 8 PAYMENT SUCESSFUL you think about? • country • additional costs • money interexchange • delay of transfer • payment id’s • qty management payment successful Bridge
- 9. zmbcore 9 SHIP ITEM you think about? • label • stock reducing • reorder products • supply chain management • drop shipping • planing and picking • packaging • outsource • free orders by rules • address verification ship item Bridge
- 10. zmbcore 10 SUCCESS? you think about? • send status • update status in system • update date in system • request for feedback • cancel order • backorder management client feedbackinform client successful delivery Bridge Q&ABridge
- 11. zmbcore 11 SOLUTION?! CENTRALISATION less systems, more access, more transparency all-in-one system +App’s
- 12. zmbcore 12 GET IN TOUCH GET IN TOUCH WITH US go ahead, don’t hasitate! zmbgmbh @zmbcore /zmbcore /martin-paetz CALL - 030.202 366 370 EMAIL - info@zmbcore