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The Change We Need
Martin Maduka Ejeagwu, MSc., MSc.
25.10.2017 The Change We Need 1
25.10.2017 The Change We Need 2
Beshears & Gino, 2015
Adapted from Schenk, 2017
25.10.2017 The Change We Need 3
Beshears & Gino, 2015
Adapted from Schenk, 2017
Line of Thought
Why do managers face problems implementing change?
Why do human beings deny and resist change?
25.10.2017 The Change We Need 4
The most dynamic thing in life is change...
25.10.2017 The Change We Need 5
The Theory of Transition
Schlossberg et al., 1995
Adapted from Schenk, 2017
25.10.2017 The Change We Need 6
How to Manage Change in an Organization
Define Vision: simple, precise, opportunities & threats.
Cultural Assessment:visible/invisible obstacles, cultural fitness
Build Team:teamwork, diversity, heterogeneous /homogeneous skills
Communication Strategy: why, what, how , clear terms
Methodic Implementation: structure, framework, analytical
Be the Change: passion, leadership
25.10.2017 The Change We Need 7
The Risks and Rewards of Change
Automation:
The use of IT to perform
business processes
effectively & efficiently, e.g.
digitalization, cloud, etc.
Redesign:
Analyzation & simplification of
business processes, reduction
of workflow errors, e.g.
transactional changes.
Rationalization:
Continuous quality
improvement of the
business processes, e.g.
TQM, six sigma, etc.
Paradigm shifts:
Rethinking the nature of the
business and the nature of the
organization, e.g. new slate.
Laudon & Laudon, 2014
25.10.2017 The Change We Need 8
The Right Time for Change
Adner & Kepoor, 2016
CREATIVE DESTRUCTION
The new technology dominates the market when the new
technology’s ecosystem emergence challenge is low and the
old technology’s ecosystem extension opportunity is also low.
ROBUST RESILIENCE
The old technology dominates the market when the new
technology’s ecosystem emergence challenge is high and the
old technology’s ecosystem extension opportunity is high.
ROBUST COEXISTENCE
Both technologies continues to dominate the market when
the new technology’s ecosystem emergence challenge is low
and the old technology’s ecosystem extension opportunity is
high
THE ILLUSION OF RESILIENCE
The market will remain neutral until the emergence
challenged is resolved when the new technology’s ecosystem
emergence challenge is high and the old technology’s
ecosystem extension opportunity is low.
25.10.2017 The Change We Need 9
Clear Vision
Teamwork
Acculturation
Communication + Method
Leadership
Fitness of Change The Change We NeedTransition
The Picture of Change
Ejeagwu, 2017
25.10.2017 The Change We Need 10
References
Adner, R., Kapoor, R. (2016). Right Tech, Wrong Time: How to make sure your ecosystem is ready
for the newest technologies. Harvard Business Review, November 2016, 1-9.
Beshears, J., Gino, F. (2015). Leaders as Decision Architects. Harvard Business Review.
Colbert, A., Yee, N., George, G. (2016). The Digital Workforce and the Workplace of the
Future. Academy of Management Journal, 59, 3 731-739. doi: 10.5465/amj.2016.4003
Dumas, M., La Rosa, M., Mendling, J., Reijers, H.A. (2013). Fundamentals of Business Process
Management. New York: Springer
Laudon, K.C., Laudon, J.P. (2014). Management Information Systems: Managing the DigitalFirm.
Pearson: England.
Mueller-Eberstein, M. (2012). Fuehren Sie und werden Sie zum Wandel.
Retrieved from http://www.mueller-eberstein.com/
Reid, N. (2010). Getting Published In International Journals: Writing Strategies for EuropeanSocial
Scientists. Nova: Oslo.
Panetta, K., (2017). Top Trends in the Gartner Hype Cycle for Emerging Technologies, 2017.
Retrieved from https://www.gartner.com/smarterwithgartner/top-trends-in-the-gartner-hype-
cycle-for-emerging-technologies-2017/
Schein, E.H., (2004). Organizational Culture and Leadership. Jossey-Bass: San Francisco.
Schenk, B. (2017). Management Information Systems. University of Liechtenstein: Vaduz.
Schlossberg, N.K., Waters, E. B., Goodman, J. (1995). Counseling Adults in Transition: Linking
Practice With Theory. New York: Springer.
Schmiedel, T., vom Brocke, J., Recker, J. (2015). Culture in Business Process Management: How
Cultural Values Determine BPM Success. ResearchGate, January 2015.

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The Change We Need

  • 1. The Change We Need Martin Maduka Ejeagwu, MSc., MSc. 25.10.2017 The Change We Need 1
  • 2. 25.10.2017 The Change We Need 2 Beshears & Gino, 2015 Adapted from Schenk, 2017
  • 3. 25.10.2017 The Change We Need 3 Beshears & Gino, 2015 Adapted from Schenk, 2017
  • 4. Line of Thought Why do managers face problems implementing change? Why do human beings deny and resist change? 25.10.2017 The Change We Need 4 The most dynamic thing in life is change...
  • 5. 25.10.2017 The Change We Need 5 The Theory of Transition Schlossberg et al., 1995 Adapted from Schenk, 2017
  • 6. 25.10.2017 The Change We Need 6 How to Manage Change in an Organization Define Vision: simple, precise, opportunities & threats. Cultural Assessment:visible/invisible obstacles, cultural fitness Build Team:teamwork, diversity, heterogeneous /homogeneous skills Communication Strategy: why, what, how , clear terms Methodic Implementation: structure, framework, analytical Be the Change: passion, leadership
  • 7. 25.10.2017 The Change We Need 7 The Risks and Rewards of Change Automation: The use of IT to perform business processes effectively & efficiently, e.g. digitalization, cloud, etc. Redesign: Analyzation & simplification of business processes, reduction of workflow errors, e.g. transactional changes. Rationalization: Continuous quality improvement of the business processes, e.g. TQM, six sigma, etc. Paradigm shifts: Rethinking the nature of the business and the nature of the organization, e.g. new slate. Laudon & Laudon, 2014
  • 8. 25.10.2017 The Change We Need 8 The Right Time for Change Adner & Kepoor, 2016 CREATIVE DESTRUCTION The new technology dominates the market when the new technology’s ecosystem emergence challenge is low and the old technology’s ecosystem extension opportunity is also low. ROBUST RESILIENCE The old technology dominates the market when the new technology’s ecosystem emergence challenge is high and the old technology’s ecosystem extension opportunity is high. ROBUST COEXISTENCE Both technologies continues to dominate the market when the new technology’s ecosystem emergence challenge is low and the old technology’s ecosystem extension opportunity is high THE ILLUSION OF RESILIENCE The market will remain neutral until the emergence challenged is resolved when the new technology’s ecosystem emergence challenge is high and the old technology’s ecosystem extension opportunity is low.
  • 9. 25.10.2017 The Change We Need 9 Clear Vision Teamwork Acculturation Communication + Method Leadership Fitness of Change The Change We NeedTransition The Picture of Change Ejeagwu, 2017
  • 10. 25.10.2017 The Change We Need 10 References Adner, R., Kapoor, R. (2016). Right Tech, Wrong Time: How to make sure your ecosystem is ready for the newest technologies. Harvard Business Review, November 2016, 1-9. Beshears, J., Gino, F. (2015). Leaders as Decision Architects. Harvard Business Review. Colbert, A., Yee, N., George, G. (2016). The Digital Workforce and the Workplace of the Future. Academy of Management Journal, 59, 3 731-739. doi: 10.5465/amj.2016.4003 Dumas, M., La Rosa, M., Mendling, J., Reijers, H.A. (2013). Fundamentals of Business Process Management. New York: Springer Laudon, K.C., Laudon, J.P. (2014). Management Information Systems: Managing the DigitalFirm. Pearson: England. Mueller-Eberstein, M. (2012). Fuehren Sie und werden Sie zum Wandel. Retrieved from http://www.mueller-eberstein.com/ Reid, N. (2010). Getting Published In International Journals: Writing Strategies for EuropeanSocial Scientists. Nova: Oslo. Panetta, K., (2017). Top Trends in the Gartner Hype Cycle for Emerging Technologies, 2017. Retrieved from https://www.gartner.com/smarterwithgartner/top-trends-in-the-gartner-hype- cycle-for-emerging-technologies-2017/ Schein, E.H., (2004). Organizational Culture and Leadership. Jossey-Bass: San Francisco. Schenk, B. (2017). Management Information Systems. University of Liechtenstein: Vaduz. Schlossberg, N.K., Waters, E. B., Goodman, J. (1995). Counseling Adults in Transition: Linking Practice With Theory. New York: Springer. Schmiedel, T., vom Brocke, J., Recker, J. (2015). Culture in Business Process Management: How Cultural Values Determine BPM Success. ResearchGate, January 2015.