HP Device as a Service (DaaS) provides managed IT services that simplify multi-platform environments and boost productivity. Through a single contract and fixed monthly fee per device, DaaS offers hardware, lifecycle management services, analytics and support across desktops, notebooks, and mobile devices. Plans provide next-day repair or replacement, proactive management of the device fleet, and flexibility to adjust services as business needs change. The one-stop solution aims to optimize IT resources and make managing diverse devices and operating systems worry-free for businesses.

1. Smart, simplified computing solutions for today’s world
HP Device as a Service (DaaS)
Make your company more efficient, improve the employee
experience, and free up IT resources to drive growth.

2. Multiplatform environments
can be challenging
The addition of personal devices entering the workplace has challenged ITDMs in maintaining
a secure and manageable IT environment. Multiple operating systems functioning on
different types of devices opened up new endpoints for security breaches and made it more
difficult to accurately assess the status of the IT environment. HP DaaS simplifies these
challenges by managing a diverse assortment of desktops, workstations, and mobile devices
so your business can operate to its full potential without the worry of unsecure endpoints
and unmanaged devices.
Introducing HP DaaS
Boost employee productivity and IT efficiency with world-class computing solutions from
HP DaaS. Get everything you need and nothing you don’t, from hardware and accessories
to lifecycle services and support, with one contract and a fixed price per device.
2 | HP Device as a Service (DaaS)

3. The right devices
for the job
HP Device as a Service (DaaS) | 3
Impress the entire organization with devices hand-selected for the way they work—
regardless of OS—with a choice of the latest PCs, notebooks, mobile and specialized devices.
With HP DaaS, your device and accessory mix can be tailored to the unique needs of each
team member.
Our available plans include global support, accidental damage protection, and next-business-
day repair or replacement services, so employees can work worry-free wherever they go.

4. HP DaaS plans include real-time analytics, insights, and proactive management to help you
optimize assets and resources, so you can focus on projects that move your business forward.1
Take advantage of HP’s multi-type, multi-OS device management capabilities, beginning with
unique analytics captured across all of your HP DaaS devices.2
Implement proactive corrective
actions before your operations are ever affected. HP Service Agents monitor and diagnose
the health of your fleet in real time and can apply the necessary fixes for a reliable, consistent
computing experience. Tailor your plans with additional lifecycle services, from assessment and
deployment to end of use.
Actionable reports
for more proactive
management:
Security
compliance
Battery life CPU utilization
Management
with insight
4 | HP Device as a Service (DaaS)
Hard drive Software
usage

5. Don’t pay for more than you use. Adjust your plan and flex down your fleet to meet your
changing workforce or workload.3
Add lifecycle services and refresh devices as needed with
the simplicity of a single contract and price per device.
Flexibility
for your business
HP Device as a Service (DaaS) | 5
With HP DaaS, you get:
Technical support
and next-day
break/fix service
Unified multi-type,
multi-OS management
Lifecycle
management on
a global scale
Unique analytics and
proactive management
capabilities
Flexible plans
with a one-stop
price-per-device model

6. One-stop
solution
6 | HP Device as a Service (DaaS)
Our full portfolio of service options covers every phase of the end-user-device
lifecycle—from start to finish—for HP devices and other brands. Our customer success
management and expert consultants will help you choose a program to optimize your
technology investment.
END-TO-END LIFECYCLE SERVICES
Our full portfolio of service options covers every phase of the device lifecycle—from start
to finish—for HP devices and other brands. Our expert consultants will help you choose a
program to optimize your technology investment.
CONFIGURE
Have your custom images and
settings installed at our facility or
take more control with HP’s new
Dynamic Configuration Service.
DEPLOY
Hit the ground running by
letting HP handle everything
from logistics to installation
to data migration.
DISCOVER AND DESIGN
Create your ideal tech
environment with our
assessment, design, and
planning services.
MAINTAIN
Relieve your IT staff of
maintenance hassles by
letting HP handle onsite
service, accidental damage
protection, and more.4
OPTIMIZE
Get the most out of your IT
environment through helpdesk
services, priority support, and
staff augmentation.
DISPOSE
Keep your technology
fresh by letting HP securely
and responsibly manage
hardware that’s at the end
of its lifecycle.
g g y
letting HP handle everything
from logistics to installation
to data migration.
y
environment through helpdesk
services, priority support, and
staff augmentation.

7. Available plans
HP Device as a Service (DaaS) | 7
STANDARD ENHANCED PREMIUM
Devices
• Desktops, notebooks, workstations, and a continually expanding
portfolio of devices and accessories
Hardware
support
• Next-day break/fix service
• Accidental damage protection
• Defective media retention
Customer service
management
• An Account Delivery Manager for onboarding support and regular check-ins
Analytics
and proactive
management
• Hardware and software inventory and health monitoring
• Dashboard with analytics and reports
• Security and compliance status
• End-user self help
• A proactive HP Service Agent to help you monitor and manage your fleet
• Predictive analytics
• Device locate/alarm/lock/wipe
• Security policy setting and enforcement
• Automatic parts replacement5
• Remote assistance
• Windows information protection
• Password recovery
• Application deployment
• OS and third-party patch management
• Wi-Fi provisioning
Additional lifecycle services
Lifecycle services
Additional lifecycle services to deliver end-to-end
solutions such as: design and planning, installation
and asset tagging, imaging, Tech Café, and secure
wipe and recycle solutions.
Financial services
HP DaaS plans include options from HP Financial Services
(HPFS) with terms of 1, 2, 3, 4, or 5 years.
Fleet flexibility options are available to meet your changing
workforce or workload.3

8. HP DaaS
IT simplified. Resources maximized.
To find out more, visit us online at
hp.com/go/daas
1. Device support and DaaS plan components may vary by country. Please contact your local HP representative.
2. Health tracking and reports may vary by device platform.
3. Fleet flexibility feature currently available with only a flex down option via HP DaaS Contractual Service directly from HP or an Approved Global System Integrator only.
Flex up available in subsequent releases.
4. Availability may vary by country.
5. Automatic parts replacement available only on HP devices. Some device management features such as remote assistance, password recovery, and patch management
currently available on Windows® devices only.
© Copyright 2017 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth
in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for
technical or editorial errors or omissions contained herein. Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries.
4AA6-5363ENW, September 2017, Rev. 1