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Martin Jordan

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Data & Services / Service Lab London
Designing for a better citizen experience / UX Camp Europe 2016
Apps as Machines — at Hochschule Darmstadt
Service Design Drinks Warsaw #1 / Uncovering the job your service is hired for
Capturing Contexts: A workshop with jobs-to-be-done tools / Service Experience Camp 2015
JTBD Meetup #8: Conducting Retrospective Jobs-To-Be-Done Interviews
Designing products against customer jobs
Smarter Touchpoints & Contextual Services
Integrating JTBD into existing tools & frameworks / Jobs-to-be-Done Meetup Berlin #6
Apps as Machines — at FH Potsdam
Apps as Machines — ThingsCon Berlin 2014
Design Toolbox — teaching design, its processes & methods
This is Service Design / DMY Symposium / June 7, 2012
Creating meaningful experiences — re:publica XI workshop
Input: User-centred Design / Global Service Jam Berlin 2011