Zendesk is complete customer service and engagement platform that provides all the necessary tools to handle your customer queries. With the integration of NetSuite and Zendesk, companies can completely synchronize their NetSuite and Zendesk environments. ERP Buddies Zendesk and NetSuite connector is an optimal solution to eliminate redundant manual data entry. This integration interconnects customer support activities with your back-office operations to exceed customer satisfaction. One crucial benefit of this integration is that it helps companies quickly synchronize NetSuite financials, customers, and contacts from Zendesk without manually entering it between two disconnected systems, which saves time and also saves increases your rapport with customers. ERP Buddies is a North American Official Oracle NetSuite Solution Provider with diverse experience in implementing and integrating NetSuite ERP for many companies. With offices in the U.S, Canada, the UK, Spain, India and the Philippines, our experts are accessible globally and prioritise creating a smooth and positive experience for clients. Our experts assist clients throughout the entire implementation and integration process, with on-site support and consultation and additional assistance in customizing your system to guarantee it meets your business needs.

1. Zendesk is robust customer service and engagement platform that provides all the necessary
tools to handle your customer queries. With the integration of NetSuite and Zendesk companies
can completely synchronize their NetSuite and Zendesk environments.
ERP Buddies Zendesk and NetSuite connector is an optimal solution to eliminate redundant
manual data entry. This integration interconnects customer support activities with your back-office
operations to exceed customer satisfaction. One crucial benefit of this integration is that it helps
companies to quickly synchronize NetSuite financials, customers, and contacts from Zendesk
without having to manually enter it between two disconnected systems which not only saves time
but also increases your rapport with customers.
NetSuite + Zendesk
Connector
Synchronize NetSuite & Zendesk environments
for optimal Customer Service Management
erpbuddies.com

2. - Centralized & streamlined ticket
management:
Automatically sync NetSuite Support cases
as Zendesk tickets and vice versa.
- Attachment’s synchronization:
Tickets can be attached with documents and
images
- Centralized customer information:
Sync customers from Zendesk to NetSuite
and vice versa
- Convenient deployment:
ERP Buddies NetSuite + Zendesk integration
happens in real-time and does not require
any coding
- Limitless customizations:
Customize your NetSuite account for your
business needs with additional
functionalities, workflows and more.
- Real-time dashboards:
Get real-time visibility and notifications of
your NetSuite + Zendesk integration status
and business information.
- Two-way synchronization of companies
and organizations between NetSuite and
Zendesk. Users can add/update NetSuite
customers as Zendesk organizations and
vice-versa
- Two-way synchronization of Contacts in
NetSuite as Zendesk Users and vice versa.
- Setup and synchronize Zendesk agents as
employees in NetSuite and vice-versa
- Sync Zendesk tickets as NetSuite
Support cases and vice versa
- Get a two-way synchronization of
attachments in documents in both
Zendesk and NetSuite
- Get a two-way synchronization of
messages and comments related to
tickets/support cases in both Zendesk and
NetSuite
- Monitor changes in real-time on the
dashboard.
- Maintain an activity log for all performed
tasks in NetSuite
- Fully customizable. Additional workflows
or processes can be added at any point.
Highlights of
NetSuite + Zendesk
Integration
List of
NetSuite + Zendesk
Integration possibilities

3. - Automatic data synchronization across
NetSuite and Zendesk to ensure zero
room for error.
- Customizable to every length – create
new processes and tailor the system to
meet your requirements.
- Quick and easy deployment
- Automated updates keep your system
running at full efficiency.
NetSuite + Zendesk
Benefits
ERP Buddies is a North American Official
Oracle NetSuite Solution Providers with
diverse experience in implementing and
integrating NetSuite ERP for many
companies.
With offices in the U.S, Canada, UK, Spain,
India and Philippines, our experts are
accessible globally and make it their priority
to create a smooth and positive experience
for clients. Our experts assist clients
throughout the entire implementation and
integration process, with on-site support
and consultation, along with additional
assistance in customizing your system to
guarantee it meets your business needs.
Why choose ERP Buddies