1. Who can apply?
• Private Householders
• Private Landlords
• Social Housing Landlords
What does the guarantee offer?
• Green Deal Providers
• Energy Companies
What is SWIGA?
SWIGA is the Solid Wall Insulation Guarantee Agency.
It was established to provide householders with an
independent, uniform and dependable guarantee that is stand
alone but is aligned to support and deliver the Green Deal and
Energy Company Obligation (ECO) for internal, external and
hybrid solid wall insulation work.
A key element of the successful expansion of solid wall
insulation as a mass market measure is consumer confidence
and protection, ensuring that quality installations are
undertaken and that they are backed by a comprehensive
guarantee.
The SWIGA framework ensures that all stages of the work, from
survey to design and installation are carried out by competent
companies using skilled operatives and that it is guaranteed
to meet both the stringent high standards of quality and the
requirementsofanindependentthirdpartysurveillancescheme.
Installation of Solid wall insulation is a proven reliable process
and has been established for over 25 years. The SWIGA
framework and Guarantee provides additional peace of
mind and access to technical expertise in the event of any
defect arising in the design, workmanship or materials.
• Comprehensive guarantee covering defects in materials,
workmanship and design
• Full 25 year term aligned to Green Deal and ECO
requirements.
• Only available on installations by accredited contractors
using accredited systems
• Installers subject to independent third-party
surveillance
• One-off guarantee payment
• Available for home owners or landlords in both private and
social sector
• Covers suitable properties up to and including four storeys in
height
• Not dependent on the length of the installer/supplier
(guarantee) or installer insolvency
• Remedial costs and specified building fabric damage covered
up to £20,000 per property - not restricted to cost of original
installation
• Transferable to subsequent householders
• Supported by major manufacturers and contractors

2. Solid Wall Insulation Guarantee Agency Ltd.
SWIGA, 3 Vimy Court, Vimy Road, Leighton Buzzard, LU7 1FG
Tel: 01525 853300 www.swiga.co.uk
• Being a member of the only comprehensive Quality
Assurance and Guarantee Framework
• Having access to a simple uniform 25 year consumer
guarantee
• Demonstrates commitment to standards for competence and
workmanship
• Access to wider industry training framework
• Provides robust technical guidance and procedures
• Provides pre-written quality control procedures
• Supported by leading solid wall system manufacturers
• Incorporates route to installer PAS 2030 accreditation
• Use of SWIGA logo
• Access to pre-completion mediation service
• Association with a leading industry organisation promoting
high standards
• Intended to intergrate with Competent Persons Scheme
• Access/Voice in setting industry standards
• Being part of a market leading, innovating organisation
How to become a Member
Membership is open to Installer & System Certificate
Holders
Process:
• Application for membership with processing fee
• Approval by BBA surveillance and inspection scheme
• Review by SWIGA
• Acceptance into membership and issue with unique
membership number
• Members agree to be bound by the rules of conduct for
SWIGA members, and remain responsible for work for
the guarantee period
SWIGA Membership
Leading industry bodies and solid wall insulation system
suppliers have developed the new Solid Wall Insulation
Guarantee Agency (SWIGA).
SWIGA operates a robust quality and technical framework
backed up by an independent surveillance scheme
monitoring installations carried out by SWIGA members.
This gives Green Deal Providers confidence that work will be
completed according to robust procedures and controls and
consumers the security of an independent 25 year guarantee.
Cost of Membership
Applications for membership should be made on the
enclosed form and be accompanied by a processing
fee of £250. There is currently no annual membership
fee, although members must be registered under the
Surveillance Scheme with a Surveillance body recognised
by SWIGA.
Benefits of Membership