1. Introduction 3
Legal and Regulatory Background 4
Trustee Services 4
RecordKeeping Services 5
Popular Master Plan 5
Investment Services 7
Enrollment and Investment Education Sessions 9
Online Services / Customer Support 9
Morningstar®
Retirement ManagerSM
11
The Banco Popular Advantage 11
Content
The Morningstar name and trademarks are used, under license, from Morningstar Associates, LLC. Morningstar Associates, LLC is a registered
investment adviser and a wholly owned subsidiary of Morningstar, Inc. Morningstar is not an affiliate of Banco Popular de Puerto Rico.

2. 3
Introduction
For more than 50 years, Banco Popular has been the leader in providing fiduciary and investment services
to qualified employee retirement plans in Puerto Rico. We manage the largest, most cost-effective,
professional and integrated operation of its kind to help your employees achieve their financial goal upon
retirement.
Our long experience and deep expertise in fiduciary and investment consulting services are combined
with the latest technology to provide our clients with optimal retirement alternatives and solutions.
This brochure provides you with a detailed review of our services for trustee, administration, recordkeeping,
and investment consulting support for your 1165(e) Plan.

3. 4
Trustee Services
All Puerto Rico qualified employee retirement plans are regulated by Title I of the Employment Retirement
Income Security Act of 1974 (ERISA), which imposes significant fiduciary responsibilities on plan sponsors,
trustees, administrators and other fiduciaries.
ERISA states that all fiduciaries of an employee retirement plan must act with care, skill, prudence and
due diligence in the best interests of plan participants and beneficiaries. Non-compliance with these
duties may result in personal liability for plan fiduciaries.
Banco Popular de Puerto Rico, with over 50 years of experience in fiduciary services, will assist you in
managing the complex and ever-changing fiduciary responsibilities in relation to your Plan.
Our services include:
• Receipt and investment of employees’ contributions
• Disbursements and loan processing to plan participants
• Participant’s tax reporting and withholdings
• Twenty four hours web-access for participants and plan sponsors to review account activity
• Monthly, quarterly, and annual plan level trust reporting
• Daily reconciliation of account with mutual fund companies
• Custody of Plan assets
• Assistance with auditors and administrators as required
• Enrollment and educational sessions (ERISA 404(c) compliant)
• Upon client request, preparation and filing of government reporting
• Single point of contact with team of specialists
• Proxy voting (directed or discretionary)
Legal and Regulatory
Background

4. 5
Banco Popular de Puerto Rico has a state-of-the-art recordkeeping system that integrates trustee,
investment and participant accounting services with daily valuation of account balances, including
participant-driven daily transactions.
Our recordkeeping services include:
• Daily valuation of participant’s accounts
• Quarterly participant statements
• Employer Summary Statements
• Actual Deferral Percentage Non-Discrimination Test
• Preparation of federal form 5500 and other regulatory forms
• Participants’ access to their account through the 24-hour VRU system with access to a service
representative or Internet service.
• Preparation of plan’s Summary Annual Report
• Plan Sponsor web access to Plan participants’ account activity, daily valuation, plan demographics, and
investment results and statistics.
Our customers value the capability of monitoring or managing their retirement assets at their
convenience. Either through our Voice Response Unit available 24-hours at 787-724-3657, 1-888-724-
3657 or Internet access, at www.bancopopular.com/401k, participants of the Popular Master Plan or of
a stand-alone plan, for which we serve as trustee and record-keeper, will benefit from the conveniences
that this option provides.
Popular can not only accommodate your stand-alone defined contribution plan and provide the same
trustee, recordkeeping and investment services as other top service providers, but it can also offer you
the alternative to participate in the Popular Master Plan, our prototype, pre-qualified, 1165(e) Plan.
The Popular Master Plan offers distinct advantages, namely, savings in both time and money, made
possible by utilizing a plan already established and qualified by the Puerto Rico Treasury Department.
Through our Popular Master Plan, as an employer, you receive professional advice in the design and
implementation of the plan.
Our specialized staff of professionals in the area of pension plans are constantly on top of legal and
regulatory changes that may affect the way a pension plan should be structured and managed. They
will implement the appropriate changes to the Popular Master Plan taking that additional burden away
from you as a plan sponsor who has adopted our Master Plan.
The Popular Master Plan can be adopted by corporations, partnerships, sole proprietors and self
employed individuals as a Money Purchase, a Profit Sharing Plan, an 1165 (e) Cash or Deferred
Arrangement or a combination of the above.
RecordKeeping Services
Popular Master Plan

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The Popular Master Plan simplifies and reduces the implementation and operating cost of your defined
contribution retirement plan. The Popular Master Plan consolidates in one institution the following
services, resulting in a more efficient administration:
- Trustee Services
- Plan Design Implementation and Qualification
- Three Flexible Plan Adoption Agreements
- Daily Valuation Record-Keeping Services
- Diversified Investment Options Menu
- Enrollment and Investment Education Sessions
- Client Support
Our executives will assist you in the establishment and ongoing administration of your plan, in strict
compliance with local regulations and the Employee Retirement Income Security Act of 1974, as amended
(ERISA).
QUALIFICATION & IMPLEMENTATION
In order to design the plan that best suits your needs, a thorough analysis of the following is necessary:
- work force demographics
- costs and administrative considerations
- staff’s capability of efficiently administering the plan
- your feasibility in implementing and communicating the plan to all eligible employees in order to
encourage high participation at all times
- feasibility of reliable sources outside your company, who can provide their services efficiently, accurately
and economically
Once your retirement plan is implemented, we are able to assist you in fulfilling your administrative
duties, regardless of your company’s size. We can help you in designing, qualifying, implementing and
administrating your retirement plan in the most cost-effective manner.
If you opt to adopt our Master Plan, we at Banco Popular, are fully responsible for maintaining the
ongoing qualified status. This means we will keep the Master Plan updated in terms of any changes
required by the Puerto Rico Internal Revenue Code of 1994 and/or ERISA. By doing this, we save you
substantial time and legal expenses.

6. 7
As a Plan Sponsor, you have the fiduciary responsibility of searching for, implementing and monitoring a
successful investment program for your plan participants.
Banco Popular’s Fiduciary Services Division, through its Investment Management Consulting Group, will
assist you in reducing your fiduciary responsibility by implementing a formal and prudent investment
process in the selection and monitoring of your Plan’s investment options.
We will first assist in the design of the investment policy which provides the ground rules for the selection
of the plan’s investments, as well as setting criteria for the evaluation and monitoring of the investment
options that will be selected. Once an Investment Policy is approved, we will provide guidance in the
selection of the particular mutual fund options that will be chosen as investments for your plan.
OUR ADOPTION AGREEMENTS
As an employer, you choose the plan that best suits your needs and then sign an Adoption Agreement
with its particular features or details.
The available Popular Master Plan contribution plans are three:
1. Money Purchase Plan
Under this plan, you as employer may contribute to each plan year with up to a maximum of 25% of the
total compensation paid to all participants. Upon adoption of the Popular Master Plan, a fixed percentage
is specified and you must contribute to it, in one or more payments. You must refrain from waiving or
altering the contribution amount unilaterally, unless you decide to amend the plan.
2. Profit Sharing Plan
Under this contribution plan, you have the choice to change the amount that is contributed to the plan
on an annual basis. As employer, you may contribute annually, in one or more payments, the lesser of
15% of the total compensation paid to all plan participants. However, your annual contribution is subject
to a net profit requirement. Yet, you may opt not to make a profit sharing contribution in any particular
plan year, if you decide to.
3. Cash or Deferred Arrangement 1165(e) / 401 (k) Plan
Under this plan, your employees’ contributions must be made through payroll deductions. Your employees
choose to contribute part of their salary to the Plan on a pre-tax basis. As an employer, however, your
contributions may be made as a profit sharing contribution, or as an employer-matching contribution,
tied to the employees’ contribution, or both.
Investment Services

7. 8
We provide a list of pre-screened mutual funds for you to select from. Also, we offer an open architecture
structure and therefore screen all the publicly traded mutual funds available (over 24,000) in the market
in order to narrow down your choices to a more manageable menu from diverse families covering all the
major investment styles. Nonetheless, we are willing and able to work with any mutual fund or mutual
fund company you may wish to select.
INVESTMENT MONITORING
Once the Plan’s investment options have been selected, we provide on-going support to your investment
program, ensuring compliance with laws and regulations while maintaining an attractive lineup for your
participants.
Our quarterly fund review will:
• Monitor performance compared to index and peers
• Monitor risk statistics and expense ratios
• Review funds for possible style drift
• Confirm management changes
• Review Plan’s asset allocation
• Provide recommendations for replacement, as necessary
In addition to this, we will also provide a general financial markets review in order for your participants
to stay up to date with the latest events in the world of investments.
By selecting Banco Popular, you can be confident that your participants will always have an attractive
menu of mutual fund options to choose from; and obtain the peace of mind that having a prudent expert
who shares your fiduciary responsibility can only provide.

8. 9
We will coordinate, along with your human resources division, the best way to organize and conduct
educational orientations to your employees. We will provide educational material to be distributed among
the attendants, along with the Summary Plan Description. During these presentations we will also:
- inform your employees about the details and benefits of the plan
- explain the available investment options, including objectives, historical returns and other details of the
investment fund you have chosen as employer
- enable participants to direct the investment of their contributions
- discuss disbursement issues, such as regulatory restrictions, tax responsibilities and payment options
With Banco Popular, you can be sure you will have the best online services for you and your employees.
Our online services are provided in English and Spanish. Our participant web will provide your employees
with:
- General Plan Information
- Summary of main plan features
- Contribution information
- Pre-tax or after-tax contribution rate
- Loans (if applicable)
- Account Statements
- Forms
- Summary Plan Description
- Investment Information
- Investment election information
- Change of investment elections
- Current rate of return of plan’s investment options
and personal rate of returns
- Investment Information from Morningstar®
- Fund Prospectus
- Inter-Fund Transfers
- Change of asset allocation among available investment options
Enrollment and Investment
Education Sessions
Online Services /
Customer Support

9. 10
Our Plan Sponsor Web provides you with access to the same information your participants will receive
plus you can:
- review plan totals and demographics
- review transaction history at plan level
- process your payroll file and receive online confirmations
CUSTOMER SUPPORT
Your employees will have access to Spanish and English Speaking Representatives Monday through
Friday from 7:00 a.m. to 8:00 p.m.
Participants will have access to a representative, who will assist him/her on how to navigate through the
VRU system or the Internet, and may answer questions regarding his or her account.
You, as an employer, will have an Account Officer assigned to work with your Plan. The Account Officer
will be your primary contact to work on a day to day basis on your needs related to payroll contributions,
plan reporting, payment processing, and audit reports.
At Popular, we believe that client support is the main key to a successful plan.

10. 11
Banco Popular Fiduciary Services Division has teamed up with Morningstar Associates to provide
Morningstar® Retirement Manager to our clients. With Retirement Manager, your participants will have
access to a wide range of investment of advisory services designed to make it easier for participants to
manage their retirement accounts. Retirement Manager offers professional investment management,
asset allocation suggestions, and fund-specific recommendations to meet the needs of all employees.
Retirement Manager provides a personalized retirement strategy including recommendations for:
- Retirement income goal
- Contribution rate
- Portfolio asset mix
- Investment Selection
Your participants will be able to choose the most convenient method of support:
Managed by Morningstar® – professional investment management that provides ongoing account
monitoring and management of their retirement account. Ideal for those who prefer to have someone
manage their account for them (extra cost for participant).
Managed by You – A comprehensive suite of resources providing personalized recommendations for
those who prefer to manage their retirement accounts themselves.
All your plan needs, such as handling your participants’ transactions, reporting, check printing, investment
monitoring and Plan Audit needs will be handled by the same division at Banco Popular. We strive in
providing a high service level. Every year, we have our external auditors prepare a SAS70 report, which
not only helps us monitor our internal controls and help you reduce your Plan audit costs but it also
provides you assurance of our capabilities as a pension plan administrator.
When it comes to the services related to pension plans administration, Popular has the most experience
in the market. We also have the largest operation with ample resources and the only fully integrated
operation in Puerto Rico. If you are ready to let us start working with your Retirement Plan, we can begin
by offering pre-plan support and assistance to care for all your needs.
Morningstar®
Retirement Manager
The Banco Popular Advantage
The Morningstar name and trademarks are used, under license, from Morningstar Associates, LLC. Morningstar Associates, LLC is a registered
investment adviser and a wholly owned subsidiary of Morningstar, Inc. Morningstar is not an affiliate of Banco Popular de Puerto Rico.

11. 12
PRE-PLAN ESTABLISHMENT SUPPORT
Identify the Client’s Needs – You will receive support from our specialized staff, who will work with you
to identify your needs and your employees’ needs.
Service Proposal – Once these needs have been established, our specialized staff will provide you with a
proposal that includes all the services needed to implement a successful retirement program for everyone.
PLAN ESTABLISHMENT
Plan Review – We will provide you with any legal and operational considerations your plan may need.
Employer Training – Training meetings will be coordinated and conducted, with you and your plan
administrators
Employee Education – Enrollment material and meetings will also be conducted by our specialists. We
will provide investment education and seminars for participants in coordination with our investment
professionals.
Client Service – You will have access to our executives and account officers in order to clarify any doubts
regarding your plan’s administration.