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2011 ANCC National Magnet Conference
Session C-607
Presented by
Christina Felder, ASN, BSN, CEN-RT
Marian R. O’Dore, RN, BS, MS
Paoli Hospital
Paoli, PA
Wednesday October5, 2011
Hospitals of Main Line Health
 Paoli Hospital
 Lankenau Medical Center
 Bryn Mawr Hospital
 Riddle Hospital
 Bryn Mawr Rehab Hospital
Excellence First,
Then Magnet®!
Morale
Direct and Indirect Cost to
Replace One RN Vacancy
$60,000.00 $85,000.00
One Nurse’s Pride in Her Profession
Nursing Shortage Quiz
 How many Registered Nurses are in the U.S.A.?
a) 1,560,000
b) 4,520,000
c) 2,909,467
d) 5,105,000
 According to the ANA, what is the average age of a
Registered Nurse in the U.S.A.?
a) 36.8 years
b) 32.4 years
c) 51.2 years
d) 46.8 years
 In what region of the U.S.A. is the highest
percentage of RNs employed?
a) South
b) Midwest
c) New England
d) West Coast
 What percentage of RNs have their MSN or PhD?
a) 5%
b) 13%
c) 22%
d) 9%
 How many nurses in the U.S.A. are between the ages of
45 and 60?
a) 900,000
b) 1,900,000
c) 2,000,000
d) 1,250,000
 By 2020, the nursing shortage is estimated to rise to
what percentage?
a) 16%
b) 29%
c) 34%
d) 19%
 In 20 years, how many American people will be older
than age 65?
a) 46 million
b) 25 million
c) 70 million
d) 31 million
Snapshot of 101 Nurses
For every 10,000 people, there are 101 licensed
RNs. Here’s a snapshot of those 101 nurses.
 85 ARE EMPLOYED
 54 ARE FULL-TIME NURSES
 53 ARE WORKING IN HOSPITALS
 47 ARE OVER 45 YEARS OLD & FEEL
QUALITY OF CARE HAS DECLINED
 42 FEEL THEY SPEND ADEQUATE
TIME WITH PATIENTS
 39 ARE WORRIED THAT THEIR JOB
AFFECTS THEIR HEALTH
Snapshot of 101 Nurses
continued
 31 ARE OVER 50 YEARS OLD
 31 WOULD NOT RECOMMEND
NURSING AS A CAREER
 24 ARE PLANNING TO LEAVE THEIR
CURRENT POSITION IN THE NEXT
YEAR
 18 ARE PART-TIME NURSES
 13 ARE NOT WORKING IN NURSING
Without the pipeline of new
graduate nurses, there will be
fewer nurses available to
replace those who leave.
Honor Society of Sigma Theta Tau International
“Develop and Implement
Strategies to Promote Retention
of RNs and Nurse Educators in
the Work Force”
A Recommendation by the Honor Society of Sigma Theta Tau
The Tool Box
A Daily Mantra of Respect, Approval and
Appreciation
Components
Transformational Leadership is the Aspect of
Individual Consideration
An Integrated Approach to Sustain Staff
Engagement
Recognition Should Target the Individual and the
Team
Periodic Reevaluation of the Tools Your
Organization Uses
Results and Retention Triangle
Recognition Motivates Staff
Motivated Staff achieve
Superior Patient Outcomes
Achievements are
Recognized
Creation of A Healthy Work Environment
Evidence-based practice in Nursing
is the partner of evidence-based
design in the current health care
environment
Commitment from Upper Level
Management
Construct an atmosphere that encourages your
colleagues to administer superior patient care
Encourage staff involvement in the design process
Staff employee opinion survey – Everyone’s voice
counts
Care of the new Hire Program
1) Welcome Letters to Each New Hire
2) Specialty Courses Provided by Clinical Staff
Educators and Staff Nurses
3) New Staff Orient with IV Team and Respiratory
4) Weekly Meetings with Preceptors
Communication via Individual Unit Newsletters
“Friday Facts”
Dedicated Mentor Position
Acknowledgement of Reassignment of Staff
Strategies that promote satisfaction to the staff
Senior Level Management Initiatives
a) Monthly Notes
b) Rounds on off-shifts
and weekends
c) Personal Touch
d) Open Door Policy
e) Five Star Care Awards
R & R Committee Initiatives
a) Potency of identification with the health care
organization
b) Birthday Celebrations
c) Certification Achievement Displays
d) Nursing Spectrum Excellence Award Nominations
You need it,
Ignite it,
Nurture it
Magnet
Pennsylvania
Dutch Country
Looking forward
to winter fun!
Community Spirit!
S’mores Anyone?
Hackensack University Medical Center
Nuts & Bolts
Mission
Vision
Goals
My Profession
My Patient
My Hospital
My Community
Flower Sales
 Mums at Thanksgiving
 Poinsettias at Christmas
 Spring Baskets at
Mother’s Day
Merchandising
•Sports Memorabilia
•Jewelry
•Books
Raffles
•Kindle
•TV
The glue that holds the organization together.
Nurses Week Caribbean Party
Malvern 4th of July Parade
Patient Care Technician Luncheon
Community Outreach
•Beds for the Sisters
•Home of the Sparrow
•Care Packages for the Troops
Beds for the Sisters of Jesus Crucified
Bradford, CT
Home of the Sparrow
Care Packages for our Troops
Financial Constraints
Maintaining the Lines of Communication
Recruitment of New Committee Members
The Essentials for Creating, Expanding, and
Maintaining A Productive and Rewarding
Committee
1) Optimize individual team members as coordinators of
fund raisers. This gives ownership and reinforces their
individual importance to the committee.
2) Sales run by outside vendors are less work for the
committee than taking on the entire sale.
3) Make part of your Nurses Week celebration fun, and as
far from everyday as possible.
4) Get gifts donated from companies that have a group
agreement with your hospital for discounts. Such as cell
phone companies.
5) Have a committee member for Recognition & Retention
represented from every Nursing Unit on the committee.
This helps to foster our spirit and goals throughout
Nursing.
6) Create an exchange list of phone numbers, cell
numbers, and E-Mail of all committee members, and
distribute.
7) Celebrate the holidays as a committee with a party.
Cohesiveness is essential.
8) Expect staff to not be informed about your committee
goals and events. Communicate, communicate, and
communicate.
9) After an event sit down and give feedback what went
right and what you could have done better.
10) Have an individual who is separate from your committee
manage your money.
11) No good deed goes unpunished.
12) Buy in of everyone is essential for the committee’s
success.
13) Raffle off a big ticket item for the holidays, such as the
latest electronics. You can double or even triple your
investment.
14) You can run this committee with zero line budgeted
funds from your hospital.
15) Lead by example and give 200% of yourself.
16) As a leader donate all your time to the committee
without safety. The happiness you will receive will far
exceed your salary.
17) Administrative assistance help is essential.
18) Have a sense of humor and shake off the projects that
fail.
19) Expect complaints, after all its human nature.
20)Talented people in our community would love to
donate time in various ways to your committee. Ask
them, and you will often find out the answer is yes!
People love Nurses.
21) Keep evidence that demonstrates the effectiveness of
your committee, and how it makes a difference.
22) For Nurses week consider asking community
businesses, many are willing to donate a prize for your
celebration.
23) Co-Chairs for this committee are very beneficial.
24)The best R & R leaders will be charismatic,
inspirational, and considerate.
25) Make Passion for Nursing your everyday joy.
Christina Felder, ASN, BSN, CEN-RT
Paoli Hospital
484-565-1043
felderc@mlhs.org
Marian R. O’Dore, RN, BS, MS
Paoli Hospital
484-565-1597
odorem@mlhs.org
For further information contact:

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Hardwiring Recognition

  • 1. 2011 ANCC National Magnet Conference Session C-607 Presented by Christina Felder, ASN, BSN, CEN-RT Marian R. O’Dore, RN, BS, MS Paoli Hospital Paoli, PA Wednesday October5, 2011
  • 2. Hospitals of Main Line Health  Paoli Hospital
  • 4.  Bryn Mawr Hospital
  • 6.  Bryn Mawr Rehab Hospital
  • 8.
  • 10.
  • 11. Direct and Indirect Cost to Replace One RN Vacancy $60,000.00 $85,000.00
  • 12.
  • 13. One Nurse’s Pride in Her Profession
  • 14.
  • 15. Nursing Shortage Quiz  How many Registered Nurses are in the U.S.A.? a) 1,560,000 b) 4,520,000 c) 2,909,467 d) 5,105,000
  • 16.  According to the ANA, what is the average age of a Registered Nurse in the U.S.A.? a) 36.8 years b) 32.4 years c) 51.2 years d) 46.8 years
  • 17.  In what region of the U.S.A. is the highest percentage of RNs employed? a) South b) Midwest c) New England d) West Coast
  • 18.  What percentage of RNs have their MSN or PhD? a) 5% b) 13% c) 22% d) 9%
  • 19.  How many nurses in the U.S.A. are between the ages of 45 and 60? a) 900,000 b) 1,900,000 c) 2,000,000 d) 1,250,000
  • 20.  By 2020, the nursing shortage is estimated to rise to what percentage? a) 16% b) 29% c) 34% d) 19%
  • 21.  In 20 years, how many American people will be older than age 65? a) 46 million b) 25 million c) 70 million d) 31 million
  • 22. Snapshot of 101 Nurses For every 10,000 people, there are 101 licensed RNs. Here’s a snapshot of those 101 nurses.  85 ARE EMPLOYED  54 ARE FULL-TIME NURSES  53 ARE WORKING IN HOSPITALS  47 ARE OVER 45 YEARS OLD & FEEL QUALITY OF CARE HAS DECLINED  42 FEEL THEY SPEND ADEQUATE TIME WITH PATIENTS  39 ARE WORRIED THAT THEIR JOB AFFECTS THEIR HEALTH
  • 23. Snapshot of 101 Nurses continued  31 ARE OVER 50 YEARS OLD  31 WOULD NOT RECOMMEND NURSING AS A CAREER  24 ARE PLANNING TO LEAVE THEIR CURRENT POSITION IN THE NEXT YEAR  18 ARE PART-TIME NURSES  13 ARE NOT WORKING IN NURSING
  • 24. Without the pipeline of new graduate nurses, there will be fewer nurses available to replace those who leave. Honor Society of Sigma Theta Tau International
  • 25. “Develop and Implement Strategies to Promote Retention of RNs and Nurse Educators in the Work Force” A Recommendation by the Honor Society of Sigma Theta Tau
  • 27. A Daily Mantra of Respect, Approval and Appreciation
  • 28. Components Transformational Leadership is the Aspect of Individual Consideration An Integrated Approach to Sustain Staff Engagement Recognition Should Target the Individual and the Team Periodic Reevaluation of the Tools Your Organization Uses
  • 29. Results and Retention Triangle Recognition Motivates Staff Motivated Staff achieve Superior Patient Outcomes Achievements are Recognized
  • 30. Creation of A Healthy Work Environment
  • 31. Evidence-based practice in Nursing is the partner of evidence-based design in the current health care environment
  • 32.
  • 33.
  • 34.
  • 35. Commitment from Upper Level Management
  • 36. Construct an atmosphere that encourages your colleagues to administer superior patient care Encourage staff involvement in the design process Staff employee opinion survey – Everyone’s voice counts
  • 37.
  • 38. Care of the new Hire Program 1) Welcome Letters to Each New Hire 2) Specialty Courses Provided by Clinical Staff Educators and Staff Nurses 3) New Staff Orient with IV Team and Respiratory 4) Weekly Meetings with Preceptors
  • 39. Communication via Individual Unit Newsletters “Friday Facts” Dedicated Mentor Position Acknowledgement of Reassignment of Staff
  • 40. Strategies that promote satisfaction to the staff
  • 41. Senior Level Management Initiatives a) Monthly Notes b) Rounds on off-shifts and weekends c) Personal Touch d) Open Door Policy e) Five Star Care Awards
  • 42. R & R Committee Initiatives a) Potency of identification with the health care organization b) Birthday Celebrations c) Certification Achievement Displays d) Nursing Spectrum Excellence Award Nominations
  • 43.
  • 44.
  • 45.
  • 46.
  • 47.
  • 48.
  • 49. You need it, Ignite it, Nurture it
  • 50.
  • 63.
  • 64. Flower Sales  Mums at Thanksgiving  Poinsettias at Christmas  Spring Baskets at Mother’s Day
  • 65.
  • 66.
  • 69. The glue that holds the organization together.
  • 71.
  • 72.
  • 73.
  • 74.
  • 75.
  • 76.
  • 77.
  • 78. Malvern 4th of July Parade
  • 79.
  • 81.
  • 82.
  • 83. Community Outreach •Beds for the Sisters •Home of the Sparrow •Care Packages for the Troops
  • 84. Beds for the Sisters of Jesus Crucified Bradford, CT
  • 85. Home of the Sparrow
  • 86. Care Packages for our Troops
  • 87.
  • 88. Financial Constraints Maintaining the Lines of Communication Recruitment of New Committee Members
  • 89.
  • 90. The Essentials for Creating, Expanding, and Maintaining A Productive and Rewarding Committee
  • 91. 1) Optimize individual team members as coordinators of fund raisers. This gives ownership and reinforces their individual importance to the committee. 2) Sales run by outside vendors are less work for the committee than taking on the entire sale. 3) Make part of your Nurses Week celebration fun, and as far from everyday as possible. 4) Get gifts donated from companies that have a group agreement with your hospital for discounts. Such as cell phone companies.
  • 92. 5) Have a committee member for Recognition & Retention represented from every Nursing Unit on the committee. This helps to foster our spirit and goals throughout Nursing. 6) Create an exchange list of phone numbers, cell numbers, and E-Mail of all committee members, and distribute. 7) Celebrate the holidays as a committee with a party. Cohesiveness is essential. 8) Expect staff to not be informed about your committee goals and events. Communicate, communicate, and communicate.
  • 93. 9) After an event sit down and give feedback what went right and what you could have done better. 10) Have an individual who is separate from your committee manage your money. 11) No good deed goes unpunished. 12) Buy in of everyone is essential for the committee’s success. 13) Raffle off a big ticket item for the holidays, such as the latest electronics. You can double or even triple your investment.
  • 94. 14) You can run this committee with zero line budgeted funds from your hospital. 15) Lead by example and give 200% of yourself. 16) As a leader donate all your time to the committee without safety. The happiness you will receive will far exceed your salary. 17) Administrative assistance help is essential. 18) Have a sense of humor and shake off the projects that fail.
  • 95. 19) Expect complaints, after all its human nature. 20)Talented people in our community would love to donate time in various ways to your committee. Ask them, and you will often find out the answer is yes! People love Nurses. 21) Keep evidence that demonstrates the effectiveness of your committee, and how it makes a difference. 22) For Nurses week consider asking community businesses, many are willing to donate a prize for your celebration.
  • 96. 23) Co-Chairs for this committee are very beneficial. 24)The best R & R leaders will be charismatic, inspirational, and considerate. 25) Make Passion for Nursing your everyday joy.
  • 97. Christina Felder, ASN, BSN, CEN-RT Paoli Hospital 484-565-1043 felderc@mlhs.org Marian R. O’Dore, RN, BS, MS Paoli Hospital 484-565-1597 odorem@mlhs.org For further information contact: