Valentine Mezentsev, Gleb Dobzhanskyi, Vitalii Hurin - Bot Building: channels, platforms, NLU

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M

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Bot Building
Tech Talk

New Application Type
CLI Applications -> GUI Desktop Applications -> Web Applications -> Mobile
Applications -> Dialog based applications
Why:
● People are spending more and more time in Messaging Apps
● Recent progress in NLU and AI
● Computers are everywhere
Bot Building

Not only messengers
Voice assistants
(From Smart Speakers to OS-wide support)
● Google platform (Google Assistant - Google
Home)
● Amazon platform (Alexa - Amazon Echo)
● Apple (Siri - HomeKit)
Home appliances / Automotive industry Wearable
electronics
In-app experience (Privat 24)
Bot Building

Command-based and NLU-based bots
Command based looks like old school CLI applications (as for example old IRC
Jabber bots, now some Telegram and Slack bots)
NLU Dialog based applications can be done
● from scratch (NLU ML models)
● using platform
Bot Building

Bot Platforms
● Alexa/Lex
● Dialog Flow
● MS Bot Framework and Cognitive Services
● IBM Watson
● Rasa.ai
● SiriKit and Siri Shortcuts
Bot Building

JavaScript
The most popular language for bots:
● Concurrency
● Asynchronous approach
● Fast development
Bot Building

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2. New Application Type CLI Applications -> GUI Desktop Applications -> Web Applications -> Mobile Applications -> Dialog based applications Why: ● People are spending more and more time in Messaging Apps ● Recent progress in NLU and AI ● Computers are everywhere Bot Building

3. Not only messengers Voice assistants (From Smart Speakers to OS-wide support) ● Google platform (Google Assistant - Google Home) ● Amazon platform (Alexa - Amazon Echo) ● Apple (Siri - HomeKit) Home appliances / Automotive industry Wearable electronics In-app experience (Privat 24) Bot Building

4. Command-based and NLU-based bots Command based looks like old school CLI applications (as for example old IRC Jabber bots, now some Telegram and Slack bots) NLU Dialog based applications can be done ● from scratch (NLU ML models) ● using platform Bot Building

5. Bot Platforms ● Alexa/Lex ● Dialog Flow ● MS Bot Framework and Cognitive Services ● IBM Watson ● Rasa.ai ● SiriKit and Siri Shortcuts Bot Building

6. JavaScript The most popular language for bots: ● Concurrency ● Asynchronous approach ● Fast development Bot Building