1. Location
E-mail
Cel:
Guadalajara, México
marco.910376@gmail.com
3314766203
Marco Ramírez
Summary
Passionate about software development technologies. Always trying to make daily activities easier by
using them.
I like to learn and share my knowledge.
Experience
Bilingual Agent
Teleperformance Hispanic (January 2009 to August 2009)
Tech support and billing for Comcast, working with clients from Houston, TX.
Test Technician
Kelly Services (January 2013 to July 2013)
Automated testing (cabling, diagnostics and repair) for IBM´s Power System servers. I helped migrate
the project from Rochester, MN to Guadalajara. During the migration process I had traveled to
Rochester for 4 months in order to receive training for the project, during this time I interacted directly
with foreign personnel and documented the progress. Training new groups at my arrival to Guadalajara.
Test Analyzer
IBM (July 2013 to February 2016)
Supervising and coordinating work teams as well as generating and presenting progress reports to the
second line manager. Implemented projects to help with the continuous improvement of my area.
Automated testing (cabling, diagnostics and repair) for IBM´s Power System servers(Running on AIX and
OS400). During my time in this job I have had 3 trips to Rochester MN, to migrate new products to
Guadalajara. I have had to train my coworkers in these new products.

2. Test Engineer
Tata Consultancy Services(February 2016 To Date)
Software Testing utilizing Agile and Waterfall methodologies. Creating and executing test case scenarios
for manual and automated testing. Working with off-shore and on-site teams. Communicate test
results and bug reports across teams. Currently working in banking area.
Languages
• English (Fluid)
• Spanish(Native)
Knowledge
• Java
• MySQL
• C++
• Linux
• Unix
• Agile Methodologies
• RTC (Rational Team Concert)
• Selenium
Awards and Prizes
Bronze medal in Olimpiada Estatal de Informática (OMIJAL)
(junio de 2011)
Won the Bronze medal in Olimpiada Estatal de Informática.

3. Education
Universidad Cuauhtémoc
Ingeniería en sistemas computacionales (May 2015 to date)
Centro de Enseñanza Técnica Industrial (CETI)
Tecnólogo en informática y computación (February 2008 – Dicember 2012)