The service innovation process can refer to a variety of things, including new or enhanced service products, as well as innovation in services.
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1. What is The Service
Innovation Process
MITID Innovation
2. Have you ever heard of Service
Innovation? If yes, then what else do you
know about this concept? Generally,
most people are unaware of this concept
or even know they can't explain what it is
all about. Service Innovation is
undoubtedly a very interesting and crucial
topic to know if you are interested in the
Business Sector. So to know more about
it, read further.
3. The service innovation process can refer to a
variety of things, including new or enhanced
service products, as well as innovation in
services. Though service products can contain
technology features, this is frequently
contrasted with "technological innovation."
Service design and "new service
development" are strongly linked to this
meaning of the service innovation process.
Concept of Service Innovation
Process
4. It might also be characterised as innovative or
enhanced ways of planning and creating
services in service processes. This could
involve service delivery system innovation,
though it's more likely to be viewed as a
service product innovation. This type of
innovation can be technology, technique- or
expertise-based, or it can be a question of
work organisation.
Now that you know what it means, let's read
what's the significance of service innovation.
5. It has great significance in Business Field:
Service innovation can be an effective
strategy for a business to gain a long-term
competitive advantage.
Turning to or adopting service models may
assist firms in overcoming the difficulty of
maintaining growth in saturated markets,
as well as the problem of commoditization.
Importance of Service Innovation
Process
6. A service-based strategy can help
businesses in a variety of ways. Adopting a
service-based strategy, for example, can
assist in improving service offerings, cost
framework, delivery method, and technology.
While service innovation can and should
happen in the service industry, it is not
required. Non-services sectors, such as
manufacturing enterprises that diversify their
supply portfolio with value-added services,
can also provide new and enhanced services.
7. Service innovation is helping companies
develop new revenue sources by meeting their
customers' demand to get things done in
sectors ranging from heavy machinery to
health care to financial services to consumer
goods.
These service innovation basics are outlined in
the book "Service Innovation: How to Go From
Customer Needs to Breakthrough Services":
Service Innovation: Theory and
Process Strategy
8. People "lease" a credit card to make
transactions, a doctor to evaluate and treat a
disease, and education to advance their
careers. Organisations can define client value
in a way that guides enhancements to current
services and the creation of totally new
services by focusing service innovation on the
task rather than the service itself.
9. A job is a series of steps, and each one
offers potential for service innovation.
However, many businesses only provide
value to clients if they take specific actions.
Most credit card businesses, for example,
concentrate on the payment stage while
overlooking other milestones along the
journey. What's the result? Many
businesses miss out on lucrative prospects
that are complementary to their current
offerings.
10. Both services and products are responses
to customer demands. It is vital to first find
the opportunities before designing
solutions for a service or product. Almost
all "solutions" contain services and
products as part of their delivery.
11. An organisation should evaluate the major
ways in which services are built to develop
unique services that separate them from
the competition using certain
measurements of consumer value.
Each of these processes in the service
innovation process is part of our
Outcome-Driven Innovation process.
12. MIT ID innovation is an excellent institute
of India that is well-known for providing a
variety of innovation-based courses. The
courses we offer are to make sure that the
students learn more about service
innovation and contribute to its process. If
you want to learn more about MIT ID
innovation, you can visit our website.
About MIT ID Innovation
13. MIT ID Innovation Programme curates
knowledge and experiences that
challenge the very paradigm of evolution.
And that's why we have set out to define
the future of industries, communities,
cities and ecosystems. MIT ID Innovation
offers the best Design Thinking and
Innovation Courses in Pune.
Conclusion
14. We’d love to
hear
from you.
MIT INSTITUTE OF DESIGN
Rajbaug,, Loni-Kalbhor, Pune-412201
innovation@mitid.edu.in
+91-7038982225 / +91 9834092369