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Front Line Manager
[ fruhnt liyn man-i-jer ] noun
Synonyms: supervisor, team leader, project leader,
manager, first line manager
1. Generally, they’re the first level of management.
In smaller firms they may just manage one or
two employees, in larger organisations they
may have as many as 30 employees reporting
to them. The employees they manage
usually have no management or supervisory
responsibility themselves.](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
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- 1. leading change from the front line C O M P A N Y O V E R V I E W
- 2. Watch us in action... Front Line Manager [ fruhnt liyn man-i-jer ] noun Synonyms: supervisor, team leader, project leader, manager, first line manager 1. Generally, they’re the first level of management. In smaller firms they may just manage one or two employees, in larger organisations they may have as many as 30 employees reporting to them. The employees they manage usually have no management or supervisory responsibility themselves.
- 3. Front Line Managers are probably leading over 80% of the people interacting with your customers, right now. They’re embodying your brand’s promise, defining your company’s culture and driving your customer experience – but they often lack the right sort of support and training to help them grow and develop their performance and that of their teams. a number too big to ignore.
- 4. Providing support and training for Front Line Managers has until now, been challenging and expensive for organisations managing multiple sites and varying shift patterns. The rise of mobile devices, access to the internet from just about anywhere and video streaming has pretty much changed everything... a game changer.
- 5. We’ve redefined how you can engage with your Front Line Managers - using a completely scalable, fresh-thinking approach to leadership and development. With inspiring, quality content hosted on a scalable and mobile platform, we democratise development, empowering your people to ‘Show Up’; to take control of their careers and organisations; to create a positive culture and improve performance. empowering people to show up.
- 6. Weekly mailshots to the entire team Video episodes for each matchday Branding that sits cohesively alongside the wider business A simple and clean website design Works across any device...secure, fast & responsive A variety of content types to suit all styles of learning 21st Century Anfield. C A S E S T U D Y Inspiring change at Liverpool Football Club as they undergo the biggest redevelopment to the stadium in the club’s history.
- 7. Our content combines proven neuro-linguistic programming (NLP) principles with facts and activities designed to excite and encourage FLMs to express, develop and ‘update’ themselves. Crucially, it’s also content inspired by board-level learning; high-quality programmes that treat your Front Line Managers with the respect they deserve. This is a very different approach to traditional training, based not on limited quantitative measures and theoretical models, but instead on rich, qualitative results and a practical, operational focus. a very different approach.
- 8. How we deliver is unique. As operationally minded people, we work through operational channels. Through a combination of live events and bite-size digital, mobile and social delivery methods, our content reaches anything from 1,000 to 100,000 people. starting a movement.
- 9. HOME NUDGES92TV ARTICLES CONTACT M&S West Quay Doing More With Less In this episode... Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Maecenas sed diam eget risus varius blandit sit amet non magna. Maecenas faucibus mollis interdum. Aenean lacinia bibendum nulla sed consectetur. Sed posuere consectetur est at lobortis. MORE THAN STACKING SHELVES Maecenas sed diam eget risus varius blandit sit amet non magna. Etiam porta sem malesuada magna mollis euismod. BE PREPARED Maecenas sed diam eget risus varius blandit sit amet non magna. Etiam porta sem malesuada magna mollis euismod. VIEW PREVIOUS EPISODE VIEW NEXT EPISODE PLAY EPISODE DOWNLOAD WORKSHEET WATCH EPISODE ON YOUTUBE RECENT VIDEOS Episode 03 | Condimentum Purus Quam September 22, 2015 Episode 02 | Sollicitudin Amet Tortor September 19, 2015 Masterclass | Steve Rowe September 12, 2015 © NSU Media Ltd 2015 + RECENT ARTICLES A simple image post for starters August 21, 2015 A lovely audio post for good measure July 19, 2015 A thoughtful blockquote post on life July 24, 2015 LINKS Home Videos & Episodes Nudges Articles Contact HOME NUDGES92TV ARTICLES CONTACT Articles, Opinion & 92 Voices... Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Maecenas sed diam eget risus varius blandit sit amet non magna. Maecenas faucibus mollis interdum. Aenean lacinia bibendum nulla sed consectetur. Sed posuere consectetur est at lobortis. Fermentum Ipsum Pellentesque September 24, 2015 Tim Robson Maecenas sed diam eget risus varius blandit sit amet non magna. Etiam porta sem malesuada magna mollis euismod. Sollicitudin Cursus Malesuada September 24, 2015 Tim Robson Maecenas sed diam eget risus varius blandit sit amet non magna. Etiam porta sem malesuada magna mollis euismod. Fermentum Sem Euismod September 24, 2015 M&S Comms Maecenas sed diam eget risus varius blandit sit amet non magna. Etiam porta sem malesuada magna mollis euismod. Condimentum Ligula Lorem September 24, 2015 TED.com Maecenas sed diam eget risus varius blandit sit amet non magna. Etiam porta sem malesuada magna mollis euismod. Euismod Consectetur Justo September 20, 2015 Joanne Green Maecenas sed diam eget risus varius blandit sit amet non magna. Etiam porta sem malesuada magna mollis euismod. Donec id elit non mi porta gravida at eget metus. Euismod Consectetur Justo September 20, 2015 Joanne Green Maecenas sed diam eget risus varius blandit sit amet non magna. Etiam porta sem malesuada magna mollis euismod. Donec id elit non mi porta gravida at eget metus. Tristique Aenean September 12, 2015 West Quay Store Maecenas sed diam eget risus varius blandit sit amet non magna. Etiam porta sem malesuada magna mollis euismod. Bibendum Fringilla Tristique September 12, 2015 Richmond Store Maecenas sed diam eget risus varius blandit sit amet non magna. Etiam porta sem malesuada magna mollis euismod. Tellus Quam September 12, 2015 Camberley Store Maecenas sed diam eget risus varius blandit sit amet non magna. Etiam porta sem malesuada magna mollis euismod. Lorem ipsum dolor sit amet, consectetur adipiscing elit. OPINION OPINION INTERNAL OPINION OPINION ARTICLES 92 VOICES 92 VOICES 92 VOICES RECENT VIDEOS Episode 03 | Condimentum Purus Quam September 22, 2015 Episode 02 | Sollicitudin Amet Tortor September 19, 2015 Masterclass | Steve Rowe September 12, 2015 © NSU Media Ltd 2015 + RECENT ARTICLES A simple image post for starters August 21, 2015 A lovely audio post for good measure July 19, 2015 A thoughtful blockquote post on life July 24, 2015 LINKS Home Videos & Episodes Nudges Articles Contact HOME NUDGES92TV ARTICLES CONTACT Latest Episode: M&S Beaugrenelle Manager as Coach Welcome to the Power of 92 Stay up to date and inspired with the latest content and videos from the team at NowShowUp.com Sign up for email udpates below and be sure to bookmark us on your phone, tablet or laptop computer. The Latest Content Nulla vitae elit libero, a pharetra augue. Donec ullamcorper nulla non metus auctor fringilla. Etiam porta sem malesuada magna mollis euismod. “Vivamus sagittis lacus vel augue laoreet rutrum faucibus dolor auctor. Fusce dapibus, tellus ac cursus commodo, tortor mauris condimentum nibh, ut fermentum massa justo sit amet risus. Praesent commodo cursus magna, vel scelerisque nisl consectetur et. Nullam id dolor id nibh ultricies vehicula ut id elit. Cras mattis consectetur purus sit amet fermentum. Vivamus sagittis lacus vel augue laoreet rutrum faucibus dolor auctor.” – Bibendum Tristique “Cras mattis consectetur purus sit amet fermentum. Nullam id dolor id nibh ultricies vehicula ut id elit. Cras mattis consectetur purus sit amet fermentum. Vivamus sagittis lacus vel augue laoreet rutrum faucibus dolor auctor.” 92TV & 92Q’s Maecenas sed diam eget risus varius blandit sit amet non magna. Etiam porta sem malesuada magna mollis euismod. Latest Nudges Maecenas sed diam eget risus varius blandit sit amet non magna. Etiam porta sem malesuada magna mollis euismod. 92 Voices & Opinion Maecenas sed diam eget risus varius blandit sit amet non magna. Etiam porta sem malesuada magna mollis euismod. SIGN ME UP SEE ALL THE VIDEOS GET INSPIRED READ THE LATEST September 24, 2015 Fermentum Ipsum Pellentesque Maecenas sed diam eget risus varius blandit sit amet non magna. Etiam porta sem malesuada magna mollis euismod. September 21, 2015 Golden Circle Maecenas sed diam eget risus varius blandit sit amet non magna. Etiam porta sem malesuada magna mollis euismod. September 20, 2015 Stop and listen, really listen! Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec id elit non mi porta gravida at eget metus. Donec sed odio dui. Maecenas faucibus mollis interdum. Duis mollis, est non commodo luctus, nisi erat porttitor ligula, eget lacinia sem nec elit... READ MORE September 20, 2015 Dolor Bibendum Cursus Maecenas sed diam eget risus varius magna. Etiam porta sem malesuada magna mollis euismod. Fusce dapibus, tortor mauris condimentumut usto sit amet. September 20, 2015 Justo Amet Aenean Malesuada Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec id elit non mi porta gravida at eget metus. Donec sed odio dui. Maecenas faucibus mollis interdum. Duis mollis, est non commodo luctus, nisi erat porttitor ligula, eget lacinia sem nec elit. Cras mattis consectetur purus sit amet fermentum. Donec id elit non mi porta gravida at eget Inspiring content straight from the front line Video content and PDFs land bi-weekly on the microsite and Yammer Articles & Content from multiple sources, both internal & external One single destination for front line managers development Constantly fresh and updated with new content The Power of 92. C A S E S T U D Y Empowering change in 4000 Section Managers at one of Britain’s Favourite Retailers, Marks and Spencer.
- 10. We know how fast the commercial world changes and how difficult it can be to diffuse change throughout an organisation from the top down, meaning it’s easy for more junior managers to be left behind. By creating a movement through tribes and social sharing, we take care of this for you. We work directly at your operations level and spread the word from there. This not only frees up your own time and resources, it also helps to ‘freshen up’ the operational environment, reengaging and reenergising your workforce to create a faster, more responsive and more enthusiastic collection of front-line leaders – not simply managers. front line managers leaders.
- 11. Because we specialise in this field and are practitioners rather than theorists, we know from experience how effective our approach is. So, whether as a complement to your own HR and L&D teams or as a specialist unit in ourselves, we have the flexibility and drive to make a difference and lead change from the front lines. practitioners not theorists.
- 12. ...we care about your people, and about reenergising your business now and in the future ...by leading change from the Front Line simply put...
- 13. nowshowup.com info@nowshowup.com +44 (0) 1789 293 553 NSU Media Ltd 2 Hatton Rock Business Centre Hatton Rock Stratford upon Avon CV37 0NQ