1. Louise Casey
30, York Place, Portsmouth, PO1 3 LB
07796762299
lcloucasey@gmail.com
Personal profile:
An enthusiastic and reliable individual with excellent customer service skills and experience
In retail. Responsible and trustworthy with excellent time keeping skills. Quick to learn and
is willing to undertake any training that may be necessary.
Key Skills:
● Experienced in the use of electronic till systems.
● Good knowledge of health and safety including manual handling and hygiene.
● Works well as a part of a team.
● Cash handling and processing of refunds.
● Works well unsupervised following instructions accurately.
Employment History:
September ­ October 2016 Cleaner HMS Excellent ( Portsmouth )
● Duties and responsibilities:
● Day to day cleaning of an office environment
● Excellent standard of health and safety
● Keeping workspace clear and clean
● Maintaining high levels of cleanliness
August ­ November 2015 Shop Assistant British Heart Foundation
Duties and responsibilities:
● Processing cash and card payments using an electronic till system.
● Providing customer service and assisting customers with product selection
● Sorting and displaying of stock.
● Keeping the shop clean, tidy and hazard free.
2011 – 2013 Home Carer Department for Work and Pensions
Responsible for the care of an elderly lady and my duties included:
● Providing care and emotional support
● Assisting with medication
● Preparing and cooking of meals
● Providing interesting daily activities
2000 – 2011 Home Help Age Concern
Visiting elderly in their own homes or residential home my duties included:
● General housework and cleaning
● Washing clothing and bedding
● Shopping
● Keeping company

2. 1992 – 1999 Shop Assistant British Heart Foundation ( Portsmouth )
Duties include:
● Serving customers in the shop
● Handling cash payments
● Stock taking
● Operating the till and processing of refunds
● Opening and closing of shop.
1990 ­ 1991 Kitchen Assistant Queen Anne Lodge ( Southsea )
Duties include:
● Assisting the chef/head cook in the kitchen
● Washing up
● Maintaining excellent health and safety at all times
● Providing excellent customer service
● Cleaning work and floor spaces
1988 ­ 1989 Non­Teaching Assistant Moorings Way Infant School ( Portsmouth )
Duties include:
● Assisting the teacher with day to day activities for children
● Helping children to read and write
● Accompany teacher and children on school outings
● Taking a class on own initiative
● Reading to children.
Education
NVQ Level 2 in Retail Operations
NVQ Level 1 in Distributive operations
Level 2 food safety in catering
Secondary education completed at City of Portsmouth Girls School.
Interests
I enjoy reading murder mysteries, walking and reading. Ghost stories.