1. Lonny-Jay Renard
223, 11915 106 Avenue
Edmonton, Alberta, Canada
Email: l_j_renard@hotmail.com Phone: 780-708-1649
ca.linkedin.com/pub/lonny-jay-renard/b3/20a/7b6
Objective
Further my career within the TD Insurance sector, with a strong focus on the client and the company.
Drive my career in a management direction with a strong focus on diversity through leadership.
Related Experience
 TD Bank LGBTQA Employee Resource Group Co-Chair June 2013 to Present
-Responsible for the implementation and planning of Edmonton Pride ERG events
throughout the year
-Liaison representative between Edmonton Pride Festival and TD Bank
-Assist in organizing Edmonton TD Bank in regards to participation in Edmonton Pride
Festivals
-Representative on the National committee for creating procedures and policies in regards to
LGBTQA issues for TD
-Work as TD liaison with TDI in regards to ONE TD and the LGBTQA ERG
 TD Insurance Meloche Monnex Jan 20, 2008 to Present
PD Claims Adjuster – Level 3
-Adjusting auto PD claims, dealing in customer service and financial transactions
-Dealing with legal services and liability issues
-Member of the total loss team and settling total losses and adjusting values for insured’s
-Strong focus on customer service, resulting in requested work load focusing on client
complaints to aid managers in the best resolution possible
-Strong career focus in all areas of PD claims, and development towards manager style roles
-Lead various team meetings as well as CEI Campaigns
-Assisted other team leaders in various projects, assisted with issues in customer service and
lent additional employee support
 TD Insurance Meloche Monnex Feb 20, 2007 - 2008
Assistant Documentation
-Organization of faxes and company procedures
-Development of AS400 skills and dealing with our inter company clients
-Experienced in all areas of documentation, and all processes of that department
 Krave Catering Late 2005 - 2007
Front of House Manager
-In charge of duties for front of house catering company
-Dealt with customer orders and placement, accounting, staff management
-Server for various events on the side outside of office hours
Booster Juice (Shift Manager) Spring 2001 to 2004
-Managed a team of 8 people in various business roles within the company

2. Lonny-Jay Renard
223, 11915 106 Avenue
Edmonton, Alberta, Canada
Email: l_j_renard@hotmail.com Phone: 780-708-1649
ca.linkedin.com/pub/lonny-jay-renard/b3/20a/7b6
-Accounting and daily cash handling, delegation of duties and direction of team on a daily
basis
 TD Committee’s 2007-Present
Claims & Documentation Social Club – Past Served as a member in both Docs and Claims positions
TD Green Team – Past Served on this committee for 2 years, involved in TD Tree Days
TD Social Club – Past Completed 5 years of various floor rep to vice president positions
Claims Connection Committee Rep-Past Served 2 years for the committee driving CEI targets
Diversity Committee LGBT Pillar Rep – Present
Served on this committee for the past 2 years for TDI and been involved in TD Bank for 8 years
POM Committee – Present Just joined this committee to identify and drive change at TDI
Community Involvement 1998 to Present
During my time in University I was involved in many board positions on OUTreach, the LGBTQ organization for queer
students. I was involved in the inception of pride week at the U of A, running meetings, fundraising for the
organization and event creations such as the Gender Bender reception first held as a Drag Show in SUB.
I was the founding member of Pride Squad Edmonton, the LGBT cheerleading organization that completed in the Gay
Games in Chicago. We represented Edmonton in many pride festivals across the country from Edmonton to San
Francisco over the 5 years of its involvement in the LGBT Community. As co-captain, I lead our regional team to a
medal in Chicago.
I have been the creator of many fundraising events in Edmonton, most notoriously known for my Green with Envy
soirées which donated over $5000 in funds personally to charity over its 5 years.
My biggest contribution has been to the ISCWR. Over my 10 years involvement, I have been involved in many
fundraising shows with the organization, served as President of the organization for a 2 year term. I achieved success
with the organization as Emperor 35, raising over $35,000 for the organizations charities that year which were HIV
Edmonton, Camp Millicent’s Red Diamond Retreat, Camp fYrefly and student bursaries.
I have put in countless hours volunteering for other community organizations in our community as well.
Recently, I have been representing our community as the Regional Ambassador for the Mr. Gay Canada foundation.
After my win locally, I went on to represent Edmonton and placed Runner Up on the national level. I am also currently
heading up as regional director to ensure the continuance of Edmonton having representation on the National Level.
This year I have provided my expertise to JTMF Artists for Life and joined their board to help with the Annual Artists for
Life Fundraiser that TD has sponsored, and will be working with this organization to continue my work in developing a
camp for Children and Families in Alberta (Formerly Camp Millicent’s RDR) who are affected by HIV to have a safe space
to network, learn, and celebrate life.
Perhaps the biggest contribution that I am proud of is my involvement in the TD Pride Network. I have been an avid
member of the organization, representing not only Edmonton but Alberta, both as a representative for TDI as well as
TD Edmonton. Recently, I has stepped up to take a more regional lead as Co-chair of the entire TD Pride Network in
Edmonton and served as a Western representative at a conference in Toronto this year for World Pride.
I have organized events within the company from #Pinkit forward, wearing pink T-shirst for Anti Bullying Day,
Transgendered Day of Remembrance, National Coming Out Day and Pride.
There are countless customer service compliments throughout my time at TDI and I have received many peer and
manager nominations in regards to my customer service. Finally, in closing, as a TD Allstars Champion in the past, I
plan on striving hard for success and making a return this year.