This letter is a recommendation for Lisa DeGregorio, who worked as the practice manager for three veterinary hospitals for six years. When she was hired, she had no veterinary experience but learned the software, procedures, and revolutionized the billing structure. Under her direction, profits increased, debts decreased, and employee morale improved. She went above and beyond expectations, helping with many tasks like hiring, firing, inventory, and was instrumental in advertising and selling all three hospitals. The veterinarian says Lisa was the best hire of his career.