1. Lindsay LaMere, CLS
651-269-9707
linz_lml@yahoo.com
Experience
Quality Assurance Specialist, Aug 2014 - Present
Sutter Health Shared Laboratory
Livermore, CA
 Coordinated/directed quality assurance activities for the chemistry section (>200 analytes, >2M test/year).
o Includes automated chemistry, special chemistry, immunology, manual chemistry, and electrophoresis
testing.
o Waived, moderate, and high complexity testing.
 Designed studies and developed procedures to meet regulatory requirements and improve quality of testing.
o Examples include designing carryover studies and protocols, dilution studies and protocols, alternate
assessment protocols, specimen stability studies, and method downtime protocols.
o Performed carryover and dilution studies and completed data analysis.
o Coordinated creation of Quality Control Program for the laboratory, which detailed QC levels and
materials in use for each test in the lab.
 Gathered and analyzed monthly key performance indicator data for laboratory-wide quality assurance monitoring.
 Participated in accreditation responses following CAP inspections.
o Designed studies and developed protocols for carryover and dilutions.
o Updated PT menu and developed yearly accuracy review protocol for neonatal bilirubin.
o Clarified acceptance criteria for AMR verification and calibration verifications.
o Detailed lab’s existing program for assays requiring AMR and calibration verification into lab policy.
o Detailed lab’s existing program for cut-off verification into lab policy.
o Assisted in body fluid validations by completing some of the testing and organizing relevant QA
activities.
 CAP Inspection team member for Chemistry/All Common/Lab Gen checklists.
 Project managed approximately 10 teams for improvement projects and new method and new equipment
implementation. Team size ranged from 6 to 10 individuals.
 Performed quarterly department internal audits with a goal of enhancing quality and achieving continuous
inspection readiness.
 Wrote and edited over 200 technical and quality related procedures.
 Coordinated technical updates and review of the laboratory test directory.
o Completed the draft of Chemistry/Immunochemisty updates.
 Trained staff to understand and perform quality and technical procedures.
o Acted as staff trainer for dilution protocols.
o Developed protocol to pH urines for chemistry testing and trained the trainer.
 Developed laboratory studies schedule to assist in meeting and maintaining compliance.
 Actively participated in the design, development, and execution of new proficiency testing process, evaluation,
and monitoring procedures.
 Provided training presentations on key quality topics to laboratory staff in multiple shifts.
o Gave presentation to staff on proficiency test,including why PT is done, how to handle PT specimens,
data analysis, and how to investigate unsuccessfulchallenges.
o Gave presentation to staff on dilution, including dilution concepts,calculations, lab protocol, and how to
use tools.
Laboratory Manager,May 2012 – June 2014
Reproductive Technologies Inc
Berkeley, CA
 Successfully implemented laboratory procedures that reduced process completion time.
 Implement procedures that increased production by reducing wasted samples.
 Implemented practices to comply with Clinical Laboratory Improvement Amendments (CLIA) standards.
 Created outline for new electronic database,increasing reliability and organization of lab results.
 Performed proficiency testing and completed reports in adherence with regulations.
 Updated laboratory equipment to hygienic standards.

2.  Brought client phlebotomy in-house for better customer service and reduced cost.
Clinical Laboratory Scientist, Generalist, Feb 2010 – Mar 2012
Allina Hospitals and Clinics
Cambridge, MN
Toxicology Technologist, Sept 2005 – Feb 2009
Medtox Laboratories
New Brighton, MN
Licensure
ASCP:MLS (ASCP)CM
, Cert.#:236071
State of CA: CLS, CA, Lic.#: MTA44099
Skills and Abilities
 Thorough understanding of local, state,and national laboratory regulations
 Project management
 Data analysis
 Process, procedure,and policy creation
 Instrument validations
 Special projects design/development and execution
 Auditing
 5S and process kaizen
 Educational presentations
Leadership Development and Certifications
 Crucial Conversations, Sutter Health University 10/26/2016
 A3 thinking, Sutter Health University 7/6/2016
 Train the Trainer, Sutter Health CPMC 3/28/2016
 Professional Presentation Skills, Sutter Health University 6/14/2016
 CLSI LQMS Certificate Program, Clinical and Laboratory Standards Institute, 6/8/2016
 Introduction to Lean, Sutter Health University 5/27/2016
 Lean Foundations in Healthcare,Sutter Heath University 5/17/2016
 Project Management for the Non-Project Manager, Sutter Health University 11/19/2015
 PracticalApproaches to Quality Control in the Clinical Laboratory Certificate, American Association for Clinical
Chemistry (AACC) 4/27/2016
 LAP Inspection Team Member Training, College of American Pathologists (CAP) 2/13/2015
Education
Bachelor of Science,Clinical Laboratory Science, December 2009
University of Minnesota, Minneapolis, MN
Bachelor of Arts,Biology, June 2005
University of St. Thomas, St. Paul, MN