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Lee Woodard
JSCC SBC Director
Small Business Center
An Overview
Duplin Rotary Club
February 2015
• What is the NC Small Business Center Network?
• What does the JSCC SBC offer?
• What do you need & how can we help?
Introduction
2/25/2015 Copyright © 2014-2015 James Sprunt Small Business Center. All Rights Reserved. 2
NC Small Business Center Network
The most extensive state funded small business
assistance program in the nation
2/25/2015 Copyright © 2014-2015 James Sprunt Small Business Center. All Rights Reserved. 3
NC Small Business Center Network
2/25/2015 4
• Started in 1984 by the NC General Assembly
• SBCs are hosted by NC Community Colleges
• Some SBCs have multiple sites or satellite offices – 60+ offices state-wide
• SBCs purposively focus on entrepreneurship & economic development
• There is a SBC within a 30 minute drive of every NC resident
• 100% State funded through NC Legislature ($6.1M FY2013-2014)
• Funding represents an investment of $2,117 per job created/retained by network
Copyright © 2014-2015 James Sprunt Small Business Center. All Rights Reserved.
JSCC Small Business Center in a Nutshell
• Purpose is to create startups, assist troubled businesses & create/retain jobs
• All services are FREE
– Confidential One-on-One Counseling
– Workshops & Seminars
– Resources & Referrals
• Seminars/Workshops (up to 10hrs, most 3 hrs)
• Local and Available
2/25/2015 5Copyright © 2014-2015 James Sprunt Small Business Center. All Rights Reserved.
Our primary purpose is Main Street economic development
• Increase success rate and number of profitable small businesses
• Create jobs
• Provide a significant education component
• SBCs are the lead NC agency for exploring
business ownership & the go-to technical
assistance provider for downtown &
Main Street businesses
• Boots 2 Business: SBCs are the lead NC agency
for training of transitioning military individuals
2/25/2015 6
Our Primary Purpose
Copyright © 2014-2015 James Sprunt Small Business Center. All Rights Reserved.
Our Mission, Vision, & Tag Line
• Mission Statement
The mission of the JSCC SBC is to increase the success rate & number of
viable small businesses in Duplin County & the surrounding areas by
providing high quality, readily accessible assistance to prospective &
existing small business owners, with the goal of job creation & retention.
• Vision Statement
JSCC SBC’s clients are recognized as consistently outperforming their peers.
• Tag Line
Knowledge. Solutions. Results.
2/25/2015 7
Why We Exist
Copyright © 2014-2015 James Sprunt Small Business Center. All Rights Reserved.
In addition to being free, our workshops & seminars are:
• Taught by experts
• Entrepreneurial Academy (core curriculum, 2x per year)
– How to Start a Business
– Financing Your Small Business
– How to Write a Business Plan
– Market Research and Marketing
– Record Keeping and Taxes
• Any can be combined (NC REAL, FastTrac, Rural Center)
• All are based on local interest/need
Workshops & Seminars
2/25/2015 8Copyright © 2014-2015 James Sprunt Small Business Center. All Rights Reserved.
2/25/2015 9
2014 -2015 Past/Upcoming Seminars
Date Seminar Series
Nov 2014 How to Start & Operate an Internet Sales Business for Beginners Start-up Assistance
Dec 2014 Fueling Your Small Business Financing/Capital
Jan 2015 Growing Your Business with Social Media-the New Competitive Advantage Technology
Jan 2015 What Gets Measured, Gets Managed: Critical Metrics for Any Business Business Accounting/Budget
Jan 2015 Building a Wordpress Website for Small Businesses Technology
Feb 2015 How to Use QuickBooks, Part I Business Accounting/Budget
Feb 2015 Customer Service in a Customer Empowered World Customer Relations
Feb 2015 How to Use QuickBooks, Part II Business Accounting/Budget
Feb 2015 Why Successful Businesses ARE Successful Managing Business
Mar 2015 How to Increase Your Credit Score (over 740) & Prepare for a Bank Business Loan Financing/Capital
Mar 2015 Are You Ready to Start A New Business Start-up Assistance
Mar 2015 The Art of Negotiating Marketing/Sales
Mar 2015 The 20 Best Businesses to Start in 2015 and Why (Other)
Mar 2015 How to Cash Flow, Fund and Finance A Small Business Start-up Assistance
Apr 2015 The Art of Marketing and Advertising A Small Business Marketing/Sales
Apr 2015 How to Write a Business Model and Plan Start-up Assistance
Apr 2015 It's About Time (Managing Your Time) Managing Business
Apr 2015 25 Ways to Increases Sales & Profits for a Small Business Marketing/Sales
May 2015 How to Attract & Retain Customers Customer Relations
May 2015 Grant Writing Fundamentals Nonprofit
May 2015 Fueling Your Small Business: Microenterprise Loan Program Financing/Capital
Jun 2015 The Power of Green: People, Planet, & Profits Other (Sustainability)
Copyright © 2014-2015 James Sprunt Small Business Center. All Rights Reserved.
NC SBCN’s Impact at a Glance (FY13-14 )
• 3,921 Entrepreneurship Training Events
• 46,678 Event Attendees
• 5,796 Counseling Clients
• 15,836 Counseling Hours
• 1,769 Jobs Created
• 1,116 Jobs Saved
• $2,116 Per Job Created/Retained
• 616 Business Startups
2/25/2015 10
By the Numbers
Copyright © 2014-2015 James Sprunt Small Business Center. All Rights Reserved.
Online Access & Registration
2/25/2015 11
Reach us at www.ncsbc.net or www.jamessprunt.edu/small-business-center
Copyright © 2014-2015 James Sprunt Small Business Center. All Rights Reserved.
• What business or agri-business education
training is most needed in Duplin County?
• What resources are most needed to support
small business owners/farmers?
• JSCC SBC 3-5 year strategic plan
– Branding/Understanding of JSCC SBC & our Services
– Equal Focus on Existing Small Businesses
– Identify Opportunities to Maintain/Increase Funding
• New Innovations/Upcoming Initiatives:
– Duplin Promise … Entrepreneurial Academy Bootcamp
– County-wide Small Business Challenge
– Small Business Update – Duplin County (SurgeRadio)
– Vo-Tech Entrepreneurial Focus (e.g., Barber School)
– Duplin County R&D Center
What’s Next?
2/25/2015 12Copyright © 2014-2015 James Sprunt Small Business Center. All Rights Reserved.
• Main Street Challenge – Spartanburg, SC
• Proposed County-Wide Challenge
– Two Competitive Tracks
• Real Estate Component
• New Job(s) Component
– Consider Non-Profit Track?
• Outside Panel of Judges (Two Step Evaluation Process)
• Proposed Awards for Winners
– Target: Cover 50% - 80% of First Year Fixed Costs
– Cash (Amount TBD)
– In-Kind Services (Legal, Tax Assist, Social Media Mkt, Advertise, Utilities, etc.)
– First Year Rent Waived (Three Year Lease)
– Will Require Substantial Sponsorship
• Potential Funds for Building Refurbishment
• Advisory Board Complete (Eight Members)
• Website www.newbizduplin.com with social media outlets:
• Request County-wide Civic Involvement – Next Steps
The New Biz – Duplin County Small Business Challenge
2/25/2015 13Copyright © 2014-2015 James Sprunt Small Business Center. All Rights Reserved.
• The most talked about, most entertaining, highest rated small business radio call-in
talk show in all of Duplin County. (Of course, it is the only one in the County.)
• Live Radio Call-In Talk Show
– Hosted by Lee Woodard
– Weekly Guests
– Listener Call-In Format
– Seeking Sponsors
– Small Business Topics of Interest
• Feb 7th: To Own or Not To Own?
• Feb 14th: Can I Borrow Your Chrystal Ball?
• Feb 21st: Art of Hope – Sm Biz Profile
• Feb 28th: From LA to Rose Hill
• Powered by SurgeRadio
– 100.5 FM
– 710 AM
– surgeradio.org
Small Business Update – Duplin County
2/25/2015 14Copyright © 2014-2015 James Sprunt Small Business Center. All Rights Reserved.
2/25/2015 15
JSCC Continuing Education … No Wrong Door
Allied
Health
Basic
Skills
Customized
Training
Public
Safety
Self
Supporting
Small
Business
Workforce
Development
Copyright © 2014-2015 James Sprunt Small Business Center. All Rights Reserved.
For more information about the SBC & our services:
Lee Woodard
Director
Small Business Center
James Sprunt Community College
910-296-2431
leewoodard@jamessprunt.edu
www.jamessprunt.edu/small-business-center
Contact & Social Media Information
2/25/2015 16Copyright © 2014-2015 James Sprunt Small Business Center. All Rights Reserved.

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Overview of the Small Business Center at JSCC (updated)

  • 1. Lee Woodard JSCC SBC Director Small Business Center An Overview Duplin Rotary Club February 2015
  • 2. • What is the NC Small Business Center Network? • What does the JSCC SBC offer? • What do you need & how can we help? Introduction 2/25/2015 Copyright © 2014-2015 James Sprunt Small Business Center. All Rights Reserved. 2
  • 3. NC Small Business Center Network The most extensive state funded small business assistance program in the nation 2/25/2015 Copyright © 2014-2015 James Sprunt Small Business Center. All Rights Reserved. 3
  • 4. NC Small Business Center Network 2/25/2015 4 • Started in 1984 by the NC General Assembly • SBCs are hosted by NC Community Colleges • Some SBCs have multiple sites or satellite offices – 60+ offices state-wide • SBCs purposively focus on entrepreneurship & economic development • There is a SBC within a 30 minute drive of every NC resident • 100% State funded through NC Legislature ($6.1M FY2013-2014) • Funding represents an investment of $2,117 per job created/retained by network Copyright © 2014-2015 James Sprunt Small Business Center. All Rights Reserved.
  • 5. JSCC Small Business Center in a Nutshell • Purpose is to create startups, assist troubled businesses & create/retain jobs • All services are FREE – Confidential One-on-One Counseling – Workshops & Seminars – Resources & Referrals • Seminars/Workshops (up to 10hrs, most 3 hrs) • Local and Available 2/25/2015 5Copyright © 2014-2015 James Sprunt Small Business Center. All Rights Reserved.
  • 6. Our primary purpose is Main Street economic development • Increase success rate and number of profitable small businesses • Create jobs • Provide a significant education component • SBCs are the lead NC agency for exploring business ownership & the go-to technical assistance provider for downtown & Main Street businesses • Boots 2 Business: SBCs are the lead NC agency for training of transitioning military individuals 2/25/2015 6 Our Primary Purpose Copyright © 2014-2015 James Sprunt Small Business Center. All Rights Reserved.
  • 7. Our Mission, Vision, & Tag Line • Mission Statement The mission of the JSCC SBC is to increase the success rate & number of viable small businesses in Duplin County & the surrounding areas by providing high quality, readily accessible assistance to prospective & existing small business owners, with the goal of job creation & retention. • Vision Statement JSCC SBC’s clients are recognized as consistently outperforming their peers. • Tag Line Knowledge. Solutions. Results. 2/25/2015 7 Why We Exist Copyright © 2014-2015 James Sprunt Small Business Center. All Rights Reserved.
  • 8. In addition to being free, our workshops & seminars are: • Taught by experts • Entrepreneurial Academy (core curriculum, 2x per year) – How to Start a Business – Financing Your Small Business – How to Write a Business Plan – Market Research and Marketing – Record Keeping and Taxes • Any can be combined (NC REAL, FastTrac, Rural Center) • All are based on local interest/need Workshops & Seminars 2/25/2015 8Copyright © 2014-2015 James Sprunt Small Business Center. All Rights Reserved.
  • 9. 2/25/2015 9 2014 -2015 Past/Upcoming Seminars Date Seminar Series Nov 2014 How to Start & Operate an Internet Sales Business for Beginners Start-up Assistance Dec 2014 Fueling Your Small Business Financing/Capital Jan 2015 Growing Your Business with Social Media-the New Competitive Advantage Technology Jan 2015 What Gets Measured, Gets Managed: Critical Metrics for Any Business Business Accounting/Budget Jan 2015 Building a Wordpress Website for Small Businesses Technology Feb 2015 How to Use QuickBooks, Part I Business Accounting/Budget Feb 2015 Customer Service in a Customer Empowered World Customer Relations Feb 2015 How to Use QuickBooks, Part II Business Accounting/Budget Feb 2015 Why Successful Businesses ARE Successful Managing Business Mar 2015 How to Increase Your Credit Score (over 740) & Prepare for a Bank Business Loan Financing/Capital Mar 2015 Are You Ready to Start A New Business Start-up Assistance Mar 2015 The Art of Negotiating Marketing/Sales Mar 2015 The 20 Best Businesses to Start in 2015 and Why (Other) Mar 2015 How to Cash Flow, Fund and Finance A Small Business Start-up Assistance Apr 2015 The Art of Marketing and Advertising A Small Business Marketing/Sales Apr 2015 How to Write a Business Model and Plan Start-up Assistance Apr 2015 It's About Time (Managing Your Time) Managing Business Apr 2015 25 Ways to Increases Sales & Profits for a Small Business Marketing/Sales May 2015 How to Attract & Retain Customers Customer Relations May 2015 Grant Writing Fundamentals Nonprofit May 2015 Fueling Your Small Business: Microenterprise Loan Program Financing/Capital Jun 2015 The Power of Green: People, Planet, & Profits Other (Sustainability) Copyright © 2014-2015 James Sprunt Small Business Center. All Rights Reserved.
  • 10. NC SBCN’s Impact at a Glance (FY13-14 ) • 3,921 Entrepreneurship Training Events • 46,678 Event Attendees • 5,796 Counseling Clients • 15,836 Counseling Hours • 1,769 Jobs Created • 1,116 Jobs Saved • $2,116 Per Job Created/Retained • 616 Business Startups 2/25/2015 10 By the Numbers Copyright © 2014-2015 James Sprunt Small Business Center. All Rights Reserved.
  • 11. Online Access & Registration 2/25/2015 11 Reach us at www.ncsbc.net or www.jamessprunt.edu/small-business-center Copyright © 2014-2015 James Sprunt Small Business Center. All Rights Reserved.
  • 12. • What business or agri-business education training is most needed in Duplin County? • What resources are most needed to support small business owners/farmers? • JSCC SBC 3-5 year strategic plan – Branding/Understanding of JSCC SBC & our Services – Equal Focus on Existing Small Businesses – Identify Opportunities to Maintain/Increase Funding • New Innovations/Upcoming Initiatives: – Duplin Promise … Entrepreneurial Academy Bootcamp – County-wide Small Business Challenge – Small Business Update – Duplin County (SurgeRadio) – Vo-Tech Entrepreneurial Focus (e.g., Barber School) – Duplin County R&D Center What’s Next? 2/25/2015 12Copyright © 2014-2015 James Sprunt Small Business Center. All Rights Reserved.
  • 13. • Main Street Challenge – Spartanburg, SC • Proposed County-Wide Challenge – Two Competitive Tracks • Real Estate Component • New Job(s) Component – Consider Non-Profit Track? • Outside Panel of Judges (Two Step Evaluation Process) • Proposed Awards for Winners – Target: Cover 50% - 80% of First Year Fixed Costs – Cash (Amount TBD) – In-Kind Services (Legal, Tax Assist, Social Media Mkt, Advertise, Utilities, etc.) – First Year Rent Waived (Three Year Lease) – Will Require Substantial Sponsorship • Potential Funds for Building Refurbishment • Advisory Board Complete (Eight Members) • Website www.newbizduplin.com with social media outlets: • Request County-wide Civic Involvement – Next Steps The New Biz – Duplin County Small Business Challenge 2/25/2015 13Copyright © 2014-2015 James Sprunt Small Business Center. All Rights Reserved.
  • 14. • The most talked about, most entertaining, highest rated small business radio call-in talk show in all of Duplin County. (Of course, it is the only one in the County.) • Live Radio Call-In Talk Show – Hosted by Lee Woodard – Weekly Guests – Listener Call-In Format – Seeking Sponsors – Small Business Topics of Interest • Feb 7th: To Own or Not To Own? • Feb 14th: Can I Borrow Your Chrystal Ball? • Feb 21st: Art of Hope – Sm Biz Profile • Feb 28th: From LA to Rose Hill • Powered by SurgeRadio – 100.5 FM – 710 AM – surgeradio.org Small Business Update – Duplin County 2/25/2015 14Copyright © 2014-2015 James Sprunt Small Business Center. All Rights Reserved.
  • 15. 2/25/2015 15 JSCC Continuing Education … No Wrong Door Allied Health Basic Skills Customized Training Public Safety Self Supporting Small Business Workforce Development Copyright © 2014-2015 James Sprunt Small Business Center. All Rights Reserved.
  • 16. For more information about the SBC & our services: Lee Woodard Director Small Business Center James Sprunt Community College 910-296-2431 leewoodard@jamessprunt.edu www.jamessprunt.edu/small-business-center Contact & Social Media Information 2/25/2015 16Copyright © 2014-2015 James Sprunt Small Business Center. All Rights Reserved.

Editor's Notes

  1. Review slide -The SBCN has a lot of breadth but not a lot of depth. Typical staffing is one full time director and one part time administrative assistant. However, there are a number of SBCs that have much larger staff that are supported by local dollars.
  2. - The General Assembly and Governor have made it quite clear that the purpose of the SBCN is to create business startups, create/retain jobs. We do that through our services but the services are not the emphasis – the outcomes are the emphasis – businesses started, jobs created/retained - Largest client segments served include: undecided (24.1%), retail (15.3%), other services (15.2%), and professional/technical (7.2%) -Our focus is to be the “wide mouth of the funnel” Assisting people who are considering owning a business to either start that business or determine that entrepreneurship is not right for them. - -That fact is clear when you look at the percentage of clients who are undecided on what type of business they desire to start. A big part of our job is to help them explore business ownership. Many, of course, will determine that entrepreneurship is not for them. -The SBCN is very “retail/service” business oriented. About 4% of our clients are in manufacturing and a little under 2% are agricultural. Much of our impact is in “main street” North Carolina. Meaning that our focus is more on main street than manufacturing. -We do have a “no wrong door” philosophy which means that if you come to an SBC and we are not the right place for you, we will refer you to the right place.
  3. Remember, the purpose of the SBC, as communicated by the NC General Assembly and the Governor. The focus is on business startups and jobs. Our purpose is not FTE generation …. But…. The SBC can assist by supporting entrepreneurship FTE. The SBCN Program Guidelines allows the SBC Director to arrange, coordinate, and teach state level approved Entrepreneurship FTE programs. SBCs can pay for up to 49% of the instructional cost of an approved Entrepreneurship FTE program and the college can still capture the FTE. A listing of the approved programs is located on the SBC Internal Library within the Client Management System.
  4. Remember, the purpose of the SBC, as communicated by the NC General Assembly and the Governor. The focus is on business startups and jobs. Our purpose is not FTE generation …. But…. The SBC can assist by supporting entrepreneurship FTE. The SBCN Program Guidelines allows the SBC Director to arrange, coordinate, and teach state level approved Entrepreneurship FTE programs. SBCs can pay for up to 49% of the instructional cost of an approved Entrepreneurship FTE program and the college can still capture the FTE. A listing of the approved programs is located on the SBC Internal Library within the Client Management System.
  5. -review slide
  6. Remember, the purpose of the SBC, as communicated by the NC General Assembly and the Governor. The focus is on business startups and jobs. Our purpose is not FTE generation …. But…. The SBC can assist by supporting entrepreneurship FTE. The SBCN Program Guidelines allows the SBC Director to arrange, coordinate, and teach state level approved Entrepreneurship FTE programs. SBCs can pay for up to 49% of the instructional cost of an approved Entrepreneurship FTE program and the college can still capture the FTE. A listing of the approved programs is located on the SBC Internal Library within the Client Management System.
  7. -we also have a website that has a link to each SBC and a link to search training events.