Physicians find that electronic health records systems require more time-consuming documentation using templates rather than spoken narratives. Speech-based tools allow capturing the full patient story and automatically populating electronic records. M*Modal's speech recognition and understanding technologies are easy to use as they can recognize all accents and dialects while understanding medical language. This improves productivity and patient care by facilitating more complete documentation within time-constrained appointments.

1. Physicians today have no time to spare, which is why they prefer to document the patient story by
simply speaking. But with Electronic Health Records (EHRs) it’s not always that simple. Many are finding
they need to change their behavior and use various ”point-and-click” templates—limiting their options
and making it more difficult and time consuming to relay the whole patient story.
To offset these challenges, front- and back-end speech-based narrative documentation tools are work-
flow-friendly and permit the whole story to be told.
M*Modal’s speech recognition—and more importantly—speech understanding technologies are easy to
use and adopt because they capture conversational input, recognizing virtually all dialects, accents,
speaking styles and dictation habits. What’s more, they understand the language of medical specialties,
which helps refine the narrative.
This ability to capture a more complete patient story during/between time-constrained appointments—
while automatically populating EHRs—will ultimately improve productivity and patient care.
Set-up time:
Just a few minutes
The time it takes to set up M*Modal
FluencyDirect™ varies from as little as five
minutes to a maximum of 30 minutes for
training on how to build templates, create a
profile and use the microphone.
“M*Modal’s voice recognition technology
has been a game-changer for us. The
physicians have been delighted with the
technology and are extremely reluctant
to hand the microphone back after the
pilot—we almost had to pry it from their
fingers.” Don Lindsey, VP and CIO
THE POWER OF SPEECH
The Power of Speech / M*Modal / pg. 1

2. Great improvements in turnaround time
Fluency Direct allows documentation to be turned around in minutes—which
is a great plus for patient safety and care coordination. Previously, getting a
high-quality document transcribed during regular
business hours could take hours or longer.
To find out more, visit our
website at mmodal.com or
contact us at 866-542-7253
© 2014 MModal IP LLC. All rights reserved.
“In terms of the choice of M*Modal, #1 was
accuracy, #2 was accuracy, and #3 was accu-
racy.” Dr. Michael Sanders, MD, CMIO
“M*Modal delivered what we needed. We tested another
company, but found that M*Modal was more reliable and
gave us better results. We deal with multiple EMR vendors—
Cerner (in the hospital), athenahealth and Allscripts (on the
outpatient side).” Dr. Randa Perkins, MD
Benefits
• Improvements in productivity and accuracy
• Quality of electronic documentation
improves as physicians use voice recog-
nition to return to the narrative of their
documentation
• Faster turnaround times promoting better
patient care and care coordination
• Citrix compatibility
• Cloud-based speech profiles
• Cloud-enabled, proactive usage and
performance monitoring teams
M*Modal Speech
Understanding Difference
• Drives higher-quality documentation
• Improves clinical documentation initiatives
• Saves on transcription costs
• Increases physician satisfaction and productivity
• Promotes EHR adoption
• Meets the Meaningful Use criteria
• Improves communication with referring physicians
• Enhances evidence-based decision making
• Enables greater collaboration
The Power of Speech / M*Modal / pg. 2