1. LAURA L.
CORTNER Detroit Medical Center - 2012 to 2015
Director - CSSD/CPD
Freelance Surgical Technician - 2001 to 2008
AFSCME Local 3518 Union President - 2001 to 2008
Genesys Health System - 1992 to 2012
Director - CSSD/CPD
Detroit Receiving
Children’s Hospital of Michigan
Harper Hospital
Carl’s Dental
Kresge Eye Institute
Various satellite clinics
Various decontamination depots
ASSET MANAGEMENT
System conversion (Censitrac to Abacus)
ABC/master storage plan
Staff to volume and benchmark
Overall process restructure from decon
through prep & pack
LEAN
Physical restructure/reorganization of
department
Inventory management and reduction
Productivity minimums
Cross-functional teams for design,
restructure, and renovation of Central
Processing clinical and ancillary
departments
BUDGET
Annual budget submission
Monthly budget variance report
Biannual Inventory Reduction
Capital purchase justification
Review all requests
SVAT/SPDT
Periop Coordinating Committee/
Surgical Services
Student Program Oversight Committee
Emergency Response Committee
Physician Co-management
Infection Control Committee
Environment of Care Committee
Clients:
Harbor Beach Community Hospital
The Surgery Center - Flint
Lansing Surgery Center
Genesis Surgery Center
Sterilmed
52 O.R. suites
2,000 bed acute care facility
3,000 physicians
105 direct reports
13 FTE management team
60,743 cases - 2012 surgical volume
75,593 cases - 2013 surgical volume
PHYSICIAN CO-MANAGEMENT
Picklist
Master storage
Instrument tray content reduction
SURVEY READINESS
Intensive month long survey readiness
energy grid maintained
Crash cart and out date clean sweep
Flash sterilization reduction
SURVEYED MAY–JULY 2014
Detroit Receiving Hospital
Children’s Hospital of Michigan
Harper Hospital
RELIABLE ORGANIZATION
Daily rounding with purpose
EOC daily rounding
Management and staff daily huddles
100% certification goal
23 O.R. suites $4M inventory 50 direct reports
810.513.1348
llcortner@yahoo.com
BACHELOR OF
BUSINESS LEADERSHIP
BAKER COLLEGE - 1995
CERTIFICATIONS &
ORGANIZATIONS
CRCST
HFMA
AAMI
ACHE
AORN
PROFESSIONAL
PROCESS IMPROVEMENT INITIATIVES
COMMITTEE ACTIVITY