5. Cohesiveness
CHILDCARE A
Very “clicky”
Small Group
Members spend a lot of
time together
External threats
Investment
CHILDCARE B
Somewhat “clicky”
Small groups within
large group
Members spend a lot of
time together
Group Rewards
Investment
12. Communication
CHILDCARE A
Face to face
Set schedules
Call in for absences, if
the opening staff
member is absent the
center does not open
“Public” Notes
CHILDCARE B
Face to face
Flexible schedules
Call or electronically
communicate absences
or swap shifts
Private meetings
16. Structure Pros/Cons
Simple Structure
Puts all the weight on
one person’s shoulders
Entire Organization
becomes dependent
upon one person
Convenient for introverts
Can make sense for a
small organization
Bureaucracy
Clear chain of command
(Power flows)
Able to work with a broad
range of skills and
attributes
Little room to change
regulations
Change can be very
stressful
18. Power Resides
Director Assistant Director
Formal Power
Coercive Power
Pressure
?Coalitions?
Transactional
Personal Power
Referent Power
Personal Appeals
Ingratiation
19. Power Issues:
The Ongoing Battle of the
Bosses
• Director is an introvert
• Assistant Director extrovert
• Director is abrasive
• Assistant Director is
charismatic
• Director has all legitimate
authority
• Assistant Director is a
natural leader
• Director “wears all hats”
20. Themes for Success Within the
Organizations
Effective
Increase Diversity
Spending Time as a
Valued Team
Sharing Power
Having Stated Values
that are Shared
Transformational
Ineffective
Low Technology
Individualism
Low Uncertainty
Avoidance
Flexibility
Transactional
21. References
Judge, T., & Robbins, S. (2012). Essentials of organizational behavior (
12th ed.). Upper Saddle River, New Jersey: Pearson Education.