1. 2406 Battersea Place, Condo #403 ▪ Baltimore, MD 21244
(443) 467-2881
LaTonia.Jones1965@gmail.com
LA TONIA ANTOINETTE JONES-BRITT
SUMMARY OF QUALIFICATIONS
 Accurate and timely maintenance of health insurance provider billing
 Excellent customer service skills and skilled at conflict resolution
 Superior knowledge of computer software and strong track record in innovation
 Positive attitude and team player
WORK EXPERIENCE
04/11-05/15 Financial Health Strategies Gaithersburg, MD 20878
Billing Specialist
 Worked claim edits for UBs and HCFAs that didn’t release through the clearinghouse.
 Called insurance companies or searched online to verify if patients had primary or other
insurance.
 Worked follow-up on accounts that had no insurance payment.
 Worked denials and rejections on accounts to try to get payments on claims.
 Submitted appeals, claim reconsideration forms, and corrected claims.
 Answered questions, and help team members as needed.
02/11-03/11 Sinai Hospital, Rubin Institute Baltimore, MD
Medical Billing and Coding Externship (160 Hours)
 Performed and observed CPT-4, ICD-9 and HCPCS Coding as well as insurance claims for
preparation, processing and follow-up.
 Utilized office equipment and medical software to schedule appointments, verify insurance and
provide patients with referrals.
 Organized, thinned and filed patient records. Responded to requests for information and pulled
files from archives.
04/00-02/06 Erickson Retirement Communities Catonsville, Maryland
Promotion to Exception Process Specialist 06/05-02/06
 Actively worked rejection and denial reports to identify and resolve claims errors.
 Billed charges to Maryland Medical Assistance, HCFA Medicare Part A and B, and third party
payers’.
 Assisted and or performed insurance verification as required.
 Provided customer service to residents and resident representatives, business partners,
community medical centers, and other corporate departments.
 Prepared end-of-the-month reconciliation reports.
 Maintained accounts receivables in the A/R system on a daily basis.
Promotion to Physician 3rd Party Billing Representative 11/00-06/05
 Billed charges to Maryland Medical Assistance, HCFA Medicare Part A and B, and third party
payers’.
 Maintained accounts receivables in the A/R system on a daily basis.
 Maintained accurate tracking of all claims in order to establish collection of accounts.
Accounts Receivable Representative 04/00-11/00
 Billed HCFA Medicare Part A and B, Maryland Medical Assistance, and third party payers’.
 Maintained accurate tracking of all claims, and entered payments on a daily basis.

2. L a ToniaJones-Britt
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01/00-04/00 Johns Hopkins Bayview Physicians, P.A. Baltimore, Maryland
Accounts Receivable Representative
 Entered correspondence into the IDX system to generate reports.
 Posted payments on a daily basis.
10/98-01/00 Medstar Physicians Health Partners Baltimore, Maryland
Patient Account Representative
 Billed HCFA Medicare Part A and B, and third party payers’.
 Maintained accurate tracking of all claims, and entered payments on a daily basis.
EDUCATION
12/14-Current DeVry University Attends Online
Computer Information Systems
08/10-04/2011 Tesst College Baltimore, Maryland
Medical Billing & Coding
01/03-05/10 Baltimore City Community College Baltimore, Maryland
Business Management – 62 Credit Hours
ACHIEVEMENTS
Certified Coder - NRCCS
Was on the President’s List at Tesst College – 3.91 average
Received the Silver Level John C. Erickson Award for Innovation