Put your Sherlock Holmes Hat On:The Who, What, Where, When & How ofConducting Investigations of Employment Complaints
1. Put your Sherlock Holmes Hat On: The Who, What, Where, When & How of Conducting Investigations of Employment Complaints
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Editor's Notes
Slide Show Notes Today, we’re going to talk about employee complaints. Employee complaints are a challenge for every supervisor. Regardless of your skill or experience, or how well you relate to employees, you’re likely to be faced with complaints from time to time. Handling complaints is difficult, but it is a necessary part of your job, and you need to do it correctly. Today, you’ll hear some useful suggestions that can help make this challenging task easier and more likely to end in a positive result for all.