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Mobile Money Agents to limit cash withdrawals to GH₵1,000 per transaction

In a move to secure fair compensation for their services, Mobile Money Agents Associations in Ghana have announced a temporary measure to restrict cash withdrawals to a maximum of GH₵1,000 per transaction, effective December 1, 2023.

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DATE:30TH
NOVEMBER,2023
…...FOR IMMEDIATE RELEASE……
FAIR COMPENSATION TO MOBILE MONEY AGENTS
Dear Valued Customers, Stakeholders, and Partners,
We wish to bring to your attention an important decision from the leadership of the four
Mobile Money Agents Associations in Ghana.
Effective 1st December 2023, a temporary measure will be implemented, restricting cash
withdrawals to a maximum of Ghc1,000.00 per transaction to customers for all Mobile
Money Agents across various service providers. Our goal is to ensure fair compensation
for the dedicated agents.
During this period, we will continue to actively engage with service providers to address
the commission review concerns raised. If, within the one-month period, there is no
favorable adjustment, we will regrettably have to implement further action plans.
We urge you to join us in mobilizing support for fair compensation to Mobile Money
Agents. Your cooperation and solidarity are pivotal in ensuring the sustainability of Mobile
Money services in Ghana.
Thank you for your attention and support.
APPROVED ANDSIGNEDBY:
Dela Dunstan Abotsi
(President, MMAAG)
0244676793
Daniel Akosah
(President, ABAG)
0244836264
Edward Ofori Agyemang
(President, MoMAG)
0554814146
Mumuni Abdul-Aziz
(President, NoMAAG)
0247092096
Copied To:
1. MTN MML
2.AT Cash
3.Vodafone Cash
4. Bank of Ghana
5. Ghana Chamber of Telecommunication Companies
6.All Media Houses

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Mobile Money Agents to limit cash withdrawals to GH₵1,000 per transaction

  • 1. DATE:30TH NOVEMBER,2023 …...FOR IMMEDIATE RELEASE…… FAIR COMPENSATION TO MOBILE MONEY AGENTS Dear Valued Customers, Stakeholders, and Partners, We wish to bring to your attention an important decision from the leadership of the four Mobile Money Agents Associations in Ghana. Effective 1st December 2023, a temporary measure will be implemented, restricting cash withdrawals to a maximum of Ghc1,000.00 per transaction to customers for all Mobile Money Agents across various service providers. Our goal is to ensure fair compensation for the dedicated agents. During this period, we will continue to actively engage with service providers to address the commission review concerns raised. If, within the one-month period, there is no favorable adjustment, we will regrettably have to implement further action plans. We urge you to join us in mobilizing support for fair compensation to Mobile Money Agents. Your cooperation and solidarity are pivotal in ensuring the sustainability of Mobile Money services in Ghana. Thank you for your attention and support. APPROVED ANDSIGNEDBY: Dela Dunstan Abotsi (President, MMAAG) 0244676793
  • 2. Daniel Akosah (President, ABAG) 0244836264 Edward Ofori Agyemang (President, MoMAG) 0554814146 Mumuni Abdul-Aziz (President, NoMAAG) 0247092096 Copied To: 1. MTN MML 2.AT Cash 3.Vodafone Cash 4. Bank of Ghana 5. Ghana Chamber of Telecommunication Companies 6.All Media Houses