The document discusses data unloading tools that can be used when a database is unavailable or corrupted. It describes a case study where a company's advertising database crashed, causing loss of revenue. A data unloader tool called DUDE was able to recover all the company's data within a few days. The document then explains how data unloading tools like DUDE work by bypassing the database engine and directly reading and parsing datafile blocks to extract data into flat files. It notes some of the challenges of using these tools and describes DUDE's capabilities for supporting multiple Oracle versions and platforms.