In order to deliver Lifecycle Care in Real Time, we use the Industrial Internet, connecting data, machines and people. We bring together usage and maintenance data and combine it with our knowledge and experience, providing insights that allow our customers to optimize their maintenance operations and activities.

1. TRUCONNECT® AND yourKONECRANES.com
WORK TOGETHER TO ENABLE
LIFECYCLE CARE
IN REAL TIME
© 2016 Konecranes. All rights reserved.

2. In order to deliver Lifecycle Care in Real
Time, we use the Industrial Internet,
connecting data, machines and people.
CONNECTING DATA, MACHINES AND PEOPLE TO DELIVER
LIFECYCLE CARE IN REAL TIME
2 © 2016 Konecranes. All rights reserved.

3. We bring together usage and maintenance
data and combine it with our knowledge and
experience, providing insights that allow our
customers to optimize their maintenance
operations and activities.
CONNECTING DATA, MACHINES AND PEOPLE TO DELIVER
LIFECYCLE CARE IN REAL TIME
3 © 2016 Konecranes. All rights reserved.

4. CONNECTING DATA, MACHINES AND PEOPLE TO DELIVER
LIFECYCLE CARE IN REAL TIME
© 2016 Konecranes. All rights reserved.4

5. CONNECT
In the field, our mobile-enabled inspectors
and technicians enter inspection and
maintenance data following the Risk and
Recommendation Method, using our
proprietary MAINMAN software. They can
access maintenance history, equipment
usage and operating information and look up
spare parts and manuals.
CONNECTING DATA, MACHINES AND PEOPLE TO DELIVER
LIFECYCLE CARE IN REAL TIME
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6. CONNECT
TRUCONNECT Remote Monitoring uses
sensors to gather usage data—running time,
motor starts, work cycles and brake
condition. Alerts are notifications, by text or
email, of events such as hoist overloads,
emergency stops and over-temperatures.
CONNECTING DATA, MACHINES AND PEOPLE TO DELIVER
LIFECYCLE CARE IN REAL TIME
6 © 2016 Konecranes. All rights reserved.

7. CONNECT
TRUCONNECT Remote Support provides
24/7 access to a global network of crane
experts and specialists, offering problem
solving and troubleshooting to help reduce
unplanned downtime.
CONNECTING DATA, MACHINES AND PEOPLE TO DELIVER
LIFECYCLE CARE IN REAL TIME
7 © 2016 Konecranes. All rights reserved.

8. GET INSIGHTS
Customers have access to yourKONECRANES.com,
our customer portal. Usage data, maintenance
data and asset details are linked, giving a
transparent view of events and activities over any
selected time interval.
CONNECTING DATA, MACHINES AND PEOPLE TO DELIVER
LIFECYCLE CARE IN REAL TIME
8 © 2016 Konecranes. All rights reserved.

9. GET INSIGHTS
Aggregated data can be viewed, analyzed and
shared quickly, for a single asset or an entire
fleet. Insights can be drawn by observing
anomalies, patterns and trends, helping users
make fact-based decisions.
CONNECTING DATA, MACHINES AND PEOPLE TO DELIVER
LIFECYCLE CARE IN REAL TIME
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10. GET INSIGHTS
Anomalies can show up as faults, such as
overloads. These events are considered
abnormal and should be addressed
promptly as they occur. Knowing when an
overload occurs is the first step in
identifying its cause.
CONNECTING DATA, MACHINES AND PEOPLE TO DELIVER
LIFECYCLE CARE IN REAL TIME
10 © 2016 Konecranes. All rights reserved.

11. GET INSIGHTS
Patterns help reveal relationships between
variables. For example, overload or
emergency stop alerts or excessive starts
may indicate the need for operator training
aimed at reducing human-error downtime and
the risk of safety incidents. Recurring motor
overheats may indicate needed changes in
equipment or process.
CONNECTING DATA, MACHINES AND PEOPLE TO DELIVER
LIFECYCLE CARE IN REAL TIME
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12. GET INSIGHTS
The study of trends can help prioritize
corrective action and investments. Analyzing
data behavior over time supports the
development of predictive maintenance.
CONNECTING DATA, MACHINES AND PEOPLE TO DELIVER
LIFECYCLE CARE IN REAL TIME
© 2016 Konecranes. All rights reserved.12

13. OPTIMIZE
Our consultative approach can help guide
your decision-making. We take time to share
our findings, provide recommendations and
discuss how each action can optimize various
aspects of your operations and maintenance.
CONNECTING DATA, MACHINES AND PEOPLE TO DELIVER
LIFECYCLE CARE IN REAL TIME
© 2016 Konecranes. All rights reserved.13

14. OPTIMIZE
• Regulatory compliance
• Record keeping
• Maintenance planning and prioritization
• Spare parts supply
• Equipment utilization
• Operator training
• Capital expenditure planning and justification
CONNECTING DATA, MACHINES AND PEOPLE TO DELIVER
LIFECYCLE CARE IN REAL TIME
© 2016 Konecranes. All rights reserved.13

15. TRUCONNECT
REMOTE SERVICE
TRUCONNECT® is a suite of
remote service products and
applications to support
maintenance operations and
drive improvements in safety and
productivity. It is an important
building block in delivering
Lifecycle Care in Real Time.
© 2016 Konecranes. All rights reserved.14

16. The data is transmitted to the Remote Data
Center, where it is compiled and made available
on the yourKONECRANES customer portal.
TRUCONNECT REMOTE MONITORING
• running time
• motor starts
• work cycles
• emergency stops
• brake monitoring
• inverter monitoring
Data is collected through a condition monitoring
unit installed on the asset.
© 2016 Konecranes. All rights reserved.15

17. TRUCONNECT REMOTE MONITORING
BENEFITS
• Provides asset usage and operating information that
is accessible on demand in the
yourKONECRANES.com customer portal
• Notifies you of hoist overloads, emergency-stops and
over-temperature occurrences through text or email
alerts, allowing for prompt response
• Gives you an estimation of the remaining service
life of selected components, such as hoist brakes
and structures Currently available for CXT® and
SMARTON® cranes, and other
engineered cranes for process
applications
© 2016 Konecranes. All rights reserved.16

18. TRUCONNECT Remote Support provides 24/7
access to a global network of crane experts and
specialists, offering problem solving and
troubleshooting to help reduce unplanned
downtime. In controlled circumstances, two-way
communication with the machines and their
operators can be established in order to expedite
corrective action. Remote Support is ideally
suited for extremely remote locations.
TRUCONNECT REMOTE SUPPORT
© 2016 Konecranes. All rights reserved.17

19. TRUCONNECT REMOTE SUPPORT
Currently available for rubber tired
gantry cranes and various engineered
industrial cranes in select regions
BENEFITS
• Begin troubleshooting soon after a breakdown or
other event to minimize downtime
• Troubleshooting for problems that require high-level
technical expertise
• Support for extremely remote locations
• Responsive support 24/7 from one easy point of
contact, available by phone or email
• Helps you identify the need for corrective on-site
maintenance actions and spare parts
© 2016 Konecranes. All rights reserved.18

20. • Data is stored in a highly secured location
outside of Konecranes premises
• The condition of the remote connections is
monitored by Konecranes for the highest availability
• Access to remote connections is strictly controlled
and granted only to authorized personnel
DATA SECURITY
20
• Enforced password policies
• The system is protected with anti-virus software installed
in all workstations, specialist laptops and the remote
data center
• The remote connections are isolated from the public Internet
and all data traffic is encrypted
© 2016 Konecranes. All rights reserved.

21. Remote Monitoring usage data can be viewed by fleet or
a single piece of equipment. A summary view allows you
to easily filter by date. Easy-to-read graphs show running
hours, hoist motor starts, hoist overloads, emergency
stops and over-temperatures. You can also see an
estimation of remaining service life, or design working
period (DWP).
TRUCONNECT ON YOURKONECRANES.COM
21 © 2016 Konecranes. All rights reserved.

22. Customers with a maintenance agreement have access
to yourKONECRANES.com, our cloud-based customer
portal. Usage data, maintenance data and asset details
are linked, giving a transparent view of events and
activities over any selected time interval. Aggregated
data can be viewed, analyzed and shared quickly, for a
single asset or an entire fleet. Insights can be drawn by
observing anomalies, patterns and trends, helping
users make informed maintenance decisions.
YOURKONECRANES.COM
22 © 2016 Konecranes. All rights reserved.

23. Additionally, you can access inspection and service
reports, service schedules, maintenance histories, asset
lists, service spend and agreement details. You can also
use yourKONECRANES to initiate service requests.
YOURKONECRANES.COM
23 © 2016 Konecranes. All rights reserved.

24. NOT JUST LIFTING
THINGS, BUT
ENTIRE BUSINESSES
© 2016 Konecranes. All rights reserved.23