Full programme and information on this year\'s event including booking form.

1. LEARN
DO BUSINESS
NETWORK
HAVE YOUR SAY
GET RESULTS!
The event for buyers & arrangers
of business travel and meetings
Monday–Tuesday, September 21–22, 2009
The Novotel London West Hotel, Hammersmith
Full Conference pass £125 Plus: Sunday evening Or:
Price includes: entry to all reception for early arrivals Conference pass for Monday
Conference sessions • entry • coffee & croissants each only, including evening
to TBTC’09 Exhibition • choice morning • lunches and reception and dinner: £65
of six Workshops (limited refreshments throughout
spaces) • Conference pack • Monday night cocktail Conference pass for Tuesday
(including Exhibitor directory) reception • Monday only, including Workshops: £65
• downloadable Conference night dinner, drinks and Prices +VAT
session summaries entertainment • prize draws
• exclusive delegate offers
To book your place visit www.thebusinesstravelconference.com

2. An essential event for all arrangers and
buyers of business travel and meetings
Who should attend? The Conference is comprised of Delegates will have plenty of
The Business Travel Conference a mixture of speaker-moderated opportunities to network with
is aimed at anyone that has sessions and small-group workshops speakers and to meet with a range of
responsibility for booking, buying, featuring expert consultants and supplier companies in the Exhibition,
arranging or handling business travel industry suppliers, as well as each of whom will be able to discuss
at companies both large and small. experienced buyers that have their products and how they can
This includes everyone from PAs, implemented successful travel help reap long-term cost-savings and
secretaries and purchasing assistants, streamline processes.
to dedicated event managers, Numbers are limited at TBTC’09
procurement, finance, and travel to just 200 delegates each day in
managers, all of whom will benefit order to ensure everyone has the
from the wide-reaching conference opportunity to meet with exhibitors,
programme and exhibition of around speakers and, of course, their peers.
50 leading business travel suppliers.
Workshops
Following the huge success of
Feedback from previous small-group Workshops at TBTC’08,
delegates showed the this element of the Conference
majority expected to save has been expanded for 2009, with
their company money in delegates able to choose to attend
the year ahead, while over up to three of the six Workshops on
80% said they wanted to offer. Each is 45 minutes long and
hosted by genuine experts in their
attend TBTC again
programmes. Every session is field that will lead discussion on the
geared to educate, train and advise topic and suggest practical plans
Why attend? delegates on subjects such as costs, to tackle the issue. The Workshops
The Business Travel Conference efficiency, safety and environmental on offer at TBTC’09 are as follows:
deals with all the issues that really responsibilities, ensuring delegates Booking Tools review, Corporate
matter, covering both back to basics are able to return to their day-to-day Manslaughter Update, Alternatives
good practice for newer buyers and roles and put theory into practice to Travel, Meetings & Event
more in-depth coverage of law and with new ideas on saving both Management, Expense Management,
legislation for the more experienced. money and time for their company. Travel policy and Compliance.
CONFERENCE PROGRAMME
Sunday 20th September 10am–11am Veteran business travel managers 3pm–3.45pm
ConferenCe SeSSion 1 explain how best to manage Networking and refreshments in
7.45pm What a Year! travel programmes and travellers, the Exhibition zone
Early Arrivals Reception Key figures from the Institute from preferred supplier deals and
of Travel Management and the travel policies, to booking options 3.45pm–4.30pm
Monday 21st September Guild of Travel Management and managing change ConferenCe SeSSion 4
Companies review the last 12 Negotiating Contracts & Deals
7am onwards months in business travel and 12.45pm–2pm Advice on how to get the
Breakfast in the Novotel take a look at what lies ahead for Lunch in the Exhibition zone most out of suppliers during a
restaurant for delegates who the industry during our current recession, including negotiating
arrived Sunday evening economic woes 2pm–3pm rates and volumes, and why your
ConferenCe SeSSion 3 travel data matters to potential
8.30am–9.45am 11am–11.45am Looking after your Travellers suppliers and partners
Welcome croissants, delegate Networking and refreshments in A look at your duty of care to
registration and Exhibition open the Exhibition zone travellers, how to help prevent 4.30pm–5.30pm
and handle emergency situations, ConferenCe SeSSion 5
9.45am–10.00am 11.45am–12.45pm and why travel policies really do Just a Minute
Welcome, Conference objectives ConferenCe SeSSion 2 matter to you and your company A fast-paced session with
and how to make the most of Tips from the Top – this is how speakers allowed a maximum
TBTC’09 we do it! of 60 seconds on stage in which
21-22 September 2009 • The Novotel London West Hotel, Hammersmith

3. LONDON
WEST
Networking Prize Draw
The Business Travel Conference Prize draws will take place through-
has been designed to provide out the event and winners are drawn
plenty of time for delegates to at random from all delegates in
meet and exchange ideas with attendance. Delegates will also each
others that share their day-to-day receive a Calling Card that they can
responsibilities, as well as staff from get signed by exhibitors to qualify for
leading business travel suppliers entrance into the Grand Prize Draw
in the Exhibition Hall, where all to win a luxury holiday for two.
refreshments will be served.
Monday night includes an end of The Moderator
day drinks reception in the Exhibition Peter Nunn is an award-winning
Hall prior to a short break before the TV and radio broadcaster. He is a
main cocktail reception and seated regular contributor to BBC TV and
dinner. There will be entertainment radio programmes on the subject of
into the evening, making it a great travel – particularly BBC World’s Fast Tiananmen Square and, closer to
opportunity to wind down with other Track – and is also a media consultant home, the Iranian Embassy siege in
delegates, speakers and exhibitors to several major holiday companies, London. Adie will address delegates
after a hard day’s work. airlines and hotels. at The Business Travel Conference
’09, discussing her experiences in
The Venue Keynote speaker the thick of the action, her worldwide
Novotel London West, the Kate Adie, OBE travels and emergency situations,
flagship hotel of the Accor Group, Former BBC News Chief Correspon- and will also take questions from
provides the international business dent Kate Adie has been confirmed those in attendance.
community with the ultimate in as keynote speaker at The Business
conference, exhibition, events Travel Conference ’09. Famous for Main Sponsor
and hospitality facilities. It is just her hard-hitting reports from the TBTC’09 is delighted to have the
a couple of minutes walk from frontline, Adie is a highly respected support of FCm Travel Solutions
Hammersmith tube station and has broadcast journalist who has – one of the world’s leading travel
over 630 bedrooms, making it the travelled the world reporting from management companies – as its
ideal venue for The Business Travel the likes of the former Yugoslavia, main sponsor. For more information
Conference 2009. Sierra Leone, the 1991 Gulf War, see: www.fcmtravel.co.uk
LEARN • DO BUSINESS • NETWORK • HAVE YOUR SAY • GET RESULTS!
10am–11am 2pm-2.45pm
to educate, entertain and inform entertainment, courtesy of
– but delegates can call time on Kingfisher Airlines Networking and refreshments WorkShop 5: Expense
them at any point! in the Exhibition zone Management
Tuesday 22nd September WorkShop 6: Travel policy
5.30pm–6.30pm 11am-11.45am and Compliance
Drinks reception 7am onwards WorkShop 1: Booking Tools
Time to start unwinding after a Breakfast in the Novotel review 2.45pm–3.30pm
hard day’s work restaurant for delegates who WorkShop 2: Corporate Networking and refreshments in
stayed on Monday night Manslaughter Update the Exhibition zone
6.30pm–7.30pm
Free time 9am–10am 12pm-12.45pm 3.30pm-4.30pm
Time to relax and refresh before ConferenCe SeSSion 6 WorkShop 3: Alternatives to ConferenCe SeSSion 7
the dinner reception and party Sustainable Travel Travel Keynote speaker
Exploring the relationship WorkShop 4: Meetings & Kate Adie, OBE
7.30pm–8.30pm between business travel and Event Management
Pre-dinner drinks, sponsored by the environment, with advice 4.30pm-4.45pm
Kingfisher Airlines on implementing and tracking 12.45pm–2pm Conference Wrap-up and Grand
carbon emissions targets, Lunch in the Exhibition zone Prize Draw
8.30pm until late offsetting programmes and
Seated dinner with drinks and sustainability agendas.
To book your place visit www.thebusinesstravelconference.com

4. Delegate booking form
You can book easily and quickly online at www.thebusinesstravelconference.com
Alternatively, complete the form below and fax back to 020 8649 7234 or post with payment to
TBTC’09, BMI PUBLICATIONS, SUFFOLK HOUSE, GEORGE STREET, CROYDON, SURREY, CR9 1SR
Title: Mr/Mrs/Miss/Ms/Other Address:
First name:
Surname:
Job title: Town/City:
Company name: County:
Post Code:
Country:
Email: Emergency contact name and number:
Business tel no:
Delegate rates - Please tick appropriate box (Prices exclusive of VAT)
£125 (£143.75 inc. VAT) £65 (£74.75 inc. VAT) £65 (£74.75 inc. VAT)
Full Conference & Workshop Pass Conference & Workshop Pass Conference & Workshop Pass
Monday and Tuesday Monday including dinner Tuesday
Payment OPTION 3: Security No.
Payment can be accepted by credit
card or personal/business cheque or, Please charge my:
alternatively, we can issue a proforma c Visa Please debit my card with the
invoice to your company. Please select c Mastercard following amount:
one method of payment from the c Switch
£
following three options: c BarclaysConnect
with full payment.
OPTION 1: Signature
Name on card
c I enclose a cheque payable to BMI
Publications for the full amount
Registered address of card holder:
Card number
OPTION 2:
c Please invoice our company
Expiry date
PO No.
Your registration will be confirmed
within 72 hours of submitting this form.
Start Date (Switch only):
I agree to the terms and conditions
of TBTC’09
Full Terms & Conditions available at:
Issue No. www.thebusinesstravelconference.com/book.htm
Accommodation at The Novotel London West can be booked directly by delegates. Please call 020 8741 1555 quoting TBTC. Special rates
agreed are £107 +VAT for Sunday night and £132 +VAT for Monday night (rates include breakfast). Twin occupancy is available for delegates
who wish to share at an extra £20 on either night.
www.thebusinesstravelconference.com