A document describing my roles and qualifications.

1. Kino Mondesir
New York, NY · (407) 409-8497 · Email · LinkedIn
Professional
OBJECTIVE
To work with a company in need of a Cloud Architect with over 10 years of experience in service delivery, incident
management, and project development. Working directly with senior management on budget allocation, talent
selection and service level agreements or SLAs. Managing and executing projects that directly impact the goals and
objectives of the organization.
CERTIFICATIONS
 Microsoft Certified: Azure Administrator Associate
 AWS Certified Solutions Architect - Associate
 CRISC Certified in Risk Information Systems Control
 Server+ Comptia Certified Server Technician
 Cloud+ Comptia Certified Cloud Professional
 Certified Meraki Network Operator
 ITIL
 PRINCE2
 CISA - Certified Information System Auditor
 A+ - Comptia Certified Computer Technician
 Network+ - Comptia Certified Network Technician
 Security+ - Comptia Certified Security Professional
PROFESSIONAL EXPERIENCE
Norges Bank Investment Management, New York, NY
Cloud Architect 07/2018-present
 Assisted in the redesign of our Active Directory Schema
 Architected budgeting and finance methodology for new cloud consumption to produce insights and track
growth
 Developed PowerShell scripts to record environment state to compare with desired state documents
 Setup an Azure Sync group which includes physical and cloud
 Participated in the migration of our Azure IaaS environment to AWS
 Implemented SSO using Azure AD
 Managed project issues, migration timelines, and progress and communicated with senior management
 Work with compliance and information security teams to understand reported vulnerability and plan
remediation
 Administration of Exchange Online tenant
 Created role-based access control and brokered understanding between groups regarding custom rights
 Contributed to cloud network design, introduction of new technology, and risk assessment of new services
 Setup IIS Web Server to host the Admin Center to simplify server administration

2. Mondesir 2
Professional
United Nations Entity for Gender Equality New York, NY
Senior Infrastructure Specialist 04/2017-07/2018
 Oversaw and implemented the organization’s hosted mail and messaging system (Office 365)
 Managed Livestream events for the organization and partners
 Provided end user support with setup of new accounts in Outlook 2016
 Planned, staged and executed the migration from Windows 2012 Server AD to Azure Active Directory
 Implemented a Mobile Device management system
 Working knowledge of TCP/IP in network connectivity and administration
 Oversaw and performed upgrades, backup/recovery, security, virus protection, spam protection, registry,
active directory, editing, system implementation, performance monitoring
 Provided bridge operation and remote event management for high profile video meetings
 Performing software implementations and updates
 Development of the problem management knowledge base
Infrastructure Specialist 11/2014-04/2017
 Planned the headquarters migration to a new IP phone system
 Work with Service Desk and Service Management on any bottle necks or areas identified to improve
response or service
 Migrated over 2,000 mailboxes from Exchange 2010 to Office 365
 Administered Windows Server 2012 and Exchange Server 2010
 Developed and coordinated training and service delivery for the Information Technology department
 Create, managed and updated the existing Exchange systems, disaster recovery and related documentation
 Implemented and secured a hybrid network infrastructure
 Created and administered virtual servers and workstations for application testing using VMware
 Prepared senior level technical reports for executive management; and oversaw special technology projects
and initiativesas assigned
 Adopted PRINCE2 methodology to improve the quality of project deliverables
Infrastructure Associate 08/2011-11/2014
 Implemented a security program to prevent unauthorized changes to the conference workstations
 Provided senior executive and general staff support
 Assigned, modified or revoked user access
 Configured remote access to all systems within the organization
 Reduced first response time by 80 percent and resolution time by 50 percent
 Used SCCM to manage workstations across the organization
 Implement ITIL best practices within the service desk to increase customer satisfaction
VOLUNTEER EXPERIENCE
Unwomen MetroNY New York, NY
Technical Advisor 08/2014-07/2018
 Configured Backup Buddy to periodically backups to an Amazon Web Services (AWS) bucket

3. Mondesir 3
Professional
 Create a sandbox site to test WordPress template
 Created alias addresses used to communicate with everyone in the organization
 Create Google Apps users and groups
 Created a global address list (GAL) for all contacts in the organization
 Provide recommendations regarding technologies and services to use
 Configured an Events plugin to sync with the organizations Google Apps Calendar
 Implemented a WP Security plugin to control access to the site and MySQL database
EDUCATION
Western Governors University, Salt Lake City, UT
Master of Business Administration in Information Technology Management Graduated 2015
Coursework included IT Project Management, Ethical Leadership, Data-Driven Decision Making, and Accounting
for Decision Makers
University of Phoenix, Maitland, FL
Bachelor of Science in Information Technology Graduated 2008
Coursework included Visual Basic, Java, SQL, Technical Writing and Front-End Web development