Discussion Question Summary . Way back many years ago in 1970's, the first American businesses started to expand and began to contribute to the world's market economy. Nowadays, still many businesses are developing due to technological advancements. Because of the development of new machines, tools, equipment, jigs and other types of materials, many corporations flourished worldwide. Many businessmen started to search for stakeholders, customers, suppliers, employees and other manpower that are needed to sustain the stability of the supply chain performance. Some of the common manufacturing companies that can still withstand their business are food and water industries, supermarkets, retail manufacturing companies, wholesale manufacturing companies, car manufacturing companies, electronics industries, telecommunication companies, web developing companies, solar companies, environmental companies, petroleum companies, furniture industries, real estate companies, construction companies, pharmaceutical companies, clothing industries, machinery industries and other types of companies in the whole world. Industrial trading both on importing and exporting of products or goods through air, land or water-based transportation is widely known in order to give the customers the desired products or goods they purchased. The goal of every company is to make their customers satisfied with the products they ordered. In order to monitor their company performance, the business organization which includes the bottom, middle and top management come together to discuss possible opportunities and solutions when the company is facing crisis. They ensure that the company's key performance indicators reach its high level of percentage like OOE and other performances that can lead to higher productivity, efficiency and effectiveness of the company's business towards the market. What is "We Are Market Basket?" The term "Market Basket" is composed of raw materials, resources of foods or different kinds of product commodities that are fixed together in a location in which many buyers, retailers or wholesalers plan to visit to observe, explore and buy or sell their products to customers or consumers or to sellers to gain profit. Market Basket is the common tool used to monitor the inflation progress which is the increase rate of the prices of products in the market economy. The sellers can estimate when to increase or decrease prices of products according to the supply and demand of the products' resources. When supply decreases, price increases. When there is an increase of demand, price decreases. It is based on the law of supply and demand. The Market Basket was first introduced in 1950's. The Demoulas named Telemachus "Mike" Demoulas and George A. Demoulas purchased Demoulas' Market and made it into a modern supermarket in United States of America. Arthur S. Demoulas went to Telemachus after his father George died. Telemachus had diverted money and assets to the Demo.

1. Discussion Question
Summary . Way back many years ago in 1970's, the first American businesses started to expand
and began to contribute to the world's market economy. Nowadays, still many businesses are
developing due to technological advancements. Because of the development of new machines,
tools, equipment, jigs and other types of materials, many corporations flourished worldwide.
Many businessmen started to search for stakeholders, customers, suppliers, employees and other
manpower that are needed to sustain the stability of the supply chain performance. Some of the
common manufacturing companies that can still withstand their business are food and water
industries, supermarkets, retail manufacturing companies, wholesale manufacturing companies,
car manufacturing companies, electronics industries, telecommunication companies, web
developing companies, solar companies, environmental companies, petroleum companies,
furniture industries, real estate companies, construction companies, pharmaceutical companies,
clothing industries, machinery industries and other types of companies in the whole world.
Industrial trading both on importing and exporting of products or goods through air, land or
water-based transportation is widely known in order to give the customers the desired products
or goods they purchased. The goal of every company is to make their customers satisfied with
the products they ordered. In order to monitor their company performance, the business
organization which includes the bottom, middle and top management come together to discuss
possible opportunities and solutions when the company is facing crisis. They ensure that the
company's key performance indicators reach its high level of percentage like OOE and other
performances that can lead to higher productivity, efficiency and effectiveness of the company's
business towards the market.
What is "We Are Market Basket?"
The term "Market Basket" is composed of raw materials, resources of foods or different kinds of
product commodities that are fixed together in a location in which many buyers, retailers or
wholesalers plan to visit to observe, explore and buy or sell their products to customers or
consumers or to sellers to gain profit. Market Basket is the common tool used to monitor the
inflation progress which is the increase rate of the prices of products in the market economy. The
sellers can estimate when to increase or decrease prices of products according to the supply and
demand of the products' resources. When supply decreases, price increases. When there is an
increase of demand, price decreases. It is based on the law of supply and demand. The Market
Basket was first introduced in 1950's. The Demoulas named Telemachus "Mike" Demoulas and
George A. Demoulas purchased Demoulas' Market and made it into a modern supermarket in
United States of America. Arthur S. Demoulas went to Telemachus after his father George died.
Telemachus had diverted money and assets to the Demoulas owned company and later he was
removed as a President in the company. Later, his son named Arthur T. Demoulas became the
new President and CEO of the DeMoulas Supermarkets Inc. During his time, the sales of the
company grew from $3 billion dollars to $4 billion dollars. Their competitors liked Stop & Shops
as well as Shaw's were closed due to financial problems and the Demoulas Inc faced its new
competitor which is the Wegman's. Arthur T. Demoulas. was known to be a father figure among
his employees. It is because he is known for always monitoring how well his employees are. He
had the ability to remember all his employees' names, birthdays as well as attending to his
employees' big events. They were all like a family to him. But his opponents considered him as a

2. defiant and resist his board of directors' rules and laws. Because of this, many allegations were
thrown to Arthur T. and the lawyers of Arthur S. accused him of making dishonesty of millions
of dollars dealing with other companies. Years later, the board of directors decided to remove
Arthur S. from being the President and CEO of the company on June 23, 2014. When all of the
employees in the organization heard this, they started to protest outside of the company and
hundreds of employees rallied and six highest managers resigned. As a result, many customers
and other suppliers walked out leaving the dairy products and other foods in the market frozen,
leaving the food stock being spoiled and no restocking of products and there are only few
customers are buying. On July 30, senior and assistant managers wrote a petition to Gooch and
Thorton that they will resign if Arthur T. will still not coming back to be elected as the President
and CEO of the company. On August 2014, Gooch and Thorton the CEO and Executive of the
company filed a job fair for all employees who wish to still part of the company. But only few of
the people applied. In the midst of the rally, Arthur T. offered to buy the company because based
on different company and stakeholder offers, only Arthur T. was the highest bidder for about
50.5% of the shares belong to him. Because of Arhur T.'s termination, the company lost $10
million dollars in a month. It took them to invite governors in the city to broke the deal. And at
last on December 2014, Arthur T. Demoulas came back again as the CEO of the company.
The above is a summary of a case study on Market Basket that I have already prepared. Based on
the above, I need to summarize and extrapolate the following:
The Market Basket case study can provide many examples of what to do and what not to do for a
manager. From your perspective, and in light of this case study, what were the strengths of
managerial action?