Kayla Sosa is seeking a customer service position that utilizes her skills and experience. She worked as a Stacks Student Assistant at New York University's Bobst Library from 2011 to 2015, where her responsibilities included shelving and organizing library materials, checking for accuracy, assisting patrons, and performing various projects. Kayla has excellent communication skills, pays close attention to detail, is proficient in MS Word 2010, and is energetic and outgoing. She is currently studying Video Arts and Technology/Theatre at Borough of Manhattan Community College and graduated from Susan E. Wagner High School in 2015 with a diploma in Theatrical Arts.

1. KAYLA A. SOSA Kaylasosa17@gmail.com
Staten Island, NY (347) 907-3930(C)
Objective
To obtain a positon with a company which will require me to utilize my skills, abilities
and experience in customer service.
Experience
New York University – Bobst Library 09/2011-08/2015
Stacks Student Assistant
 Responsible for the complete maintenance of library materials -shelving, shelf
reading, shelf straightening and shifting of the collection as needed
 Check shelving accuracy
 Assist with Inventory Projects
 Performed daily Claim Return and Aleph program scans
 Search for request missing/ billed as lost materials

 Stamp and discard withdrawn materials

 Assist patrons in the location of library materials

 Projects as assigned
Core Qualifications
Excellent Communication Skills  Attention to detail  Knowledge of MS Word
2010  Social Media and Internet Savvy  Energetic, friendly and outgoing
personality
Education
Borough of Manhattan Community College Present
Video Arts and Technology/ Theatre major
Susan E. Wagner High School, Staten Island, NY Class of 2015
Theatrical Arts – High School Diploma