2. Employee training is no longer a one-time process. It doesn’t end
with a quick session or a couple of webinars. Organizations are
revamping their training programs to create continuous learning
modules.
The focus has shifted to developing learner journeys for employees.
Statistics show that 67% of HR managers say that the L&D budget will
increase in 2022.
But why is learner journey mapping necessary? Why should a
business invest in enhancing the employee journey? Here’s why.
Introduction
3. Employee Awareness
Employees will become more aware of
the organization’s core values and
processes. They will also know their
strengths and weakness.
When employees have more
information, they will be better prepared
to handle the job and make the
necessary effort to achieve the goals.
It also allows them to explore their
abilities at work and prove their worth.
4. Employee Motivation
Not all employees are equally motivated, nor
do the same things motivate them. Some
employees might be motivated by the
prospect of a bonus or additional rewards,
while some might enjoy a complex challenge
and freedom to make decisions at work.
Mapping the learner journey gives the
management insight into what motivates
each employee and why. This information
can be used to encourage employees to give
their best and deliver results.
5. Employee Participation
The basis of the learner journey map is to
increase employee participation. Here,
participation is not limited to the
employee performing their tasks.
It deals with their interaction at work, their
additional inputs to the business, ideas,
opinions, and zeal to try something new to
increase returns.
When employees feel motivated and
involved with the business, they will be
active participants and decision-makers.
6. Willingness to
Experimentation
Employees with access to learning programs
will be confident and eager to experiment
with work.
Experimentation and feedback are necessary
for a business to improve and stay relevant in
the changing market conditions.
It makes employees more open to change,
which helps the top management easily
adopt the latest technologies to streamline
business processes and earn better returns.
7. Continuous
Communication
The learner journey provides
several opportunities to establish
communication between the
employees and management.
There will be fewer instances of
misinformation being spread when
there are effective communication
channels within the organization.
8. It takes time and effort to implement effective changes in the workplace. Skills
and behavioral changes can be reinforced through continuous formal and
informal learning programs. Learner journey mapping is an effective method to
make employees an integral part of the organization and enable them to see
the business from the leadership’s point of view.
The learner journey is essentially employee-centric but also has to bridge the
skill gap in the enterprise. Empower employees to become active stakeholders of
the business and generate better returns in terms of performance, productivity,
customer satisfaction, market share, and profits.
Conclusion