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Massage
Therapy
Today
Sept 2011 • www.rmtao.com
Putting Knowledge into Practice
Creating a
Résumé to
Showcase Volunteer
and Service
Experience 12
RMTAO Interviews:
Krystin Bokalo 22
Charitable
Donations
Tax Credit 26
FOCUS ON VOLUNTEERING:
Adventure in
San Jose de Ocoa,
Dominican
Republic 4
CanadianPublicationsMailProductSalesAgreement40036705
Dr. Morris Piluso,
D.C., D.Ac.
The Future Health Institute
www.mtseminars.com
presents the Fall 2011 workshop in:
Therapeutic Ultrasound & Interferential
Current / Transcutaneous Electrical
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YOU SHOULD ATTEND THIS SEMINAR:
Register online at
www.mtseminars.com
and save $10.00
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3Massage Therapy Today
Published by
BCS Group for the
Registered Massage Therapists’
Association of Ontario
Amanda Baskwill, RMT, Chair
Marny Hamilton, Executive Director and CEO
Stephanie Lazzarini, Marketing and
Communications Planner
Submissions
All editorial contributions are to be
submitted to the RMTAO for review.
All original articles become the property
of and copyrighted to the RMTAO.
Submission guidelines are available
on the RMTAO website. For all inquiries,
please contact the RMTAO.
The RMTAO does not guarantee, warrant
or endorse any product advertised in this
publication. The views expressed in this
publication do not necessarily represent
the views of the RMTAO, its Board of
Directors or Advertisers. Please address
all comments to the RMTAO Office.
Registered Massage Therapists’
Association of Ontario
2943B Bloor Street West
Etobicoke, ON, M8X 1B3
Tel: 416.979.2010 Toll Free: 1.800.668.2022
Fax: 416.979.1144
www.rmtao.com/info@rmtao.com
©2011 Registered Massage Therapists’ Association of Ontario
Publication Management
BCS Group, 255 Duncan Mill Road,
Suite 803, Toronto, ON, M3B 3H9
Tel: 416.421.7997; Fax: 416.421.8418
www.bcsgroup.com
Publication Manager
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Managing Editor
Caroline Tapp-McDougall
Editorial Assistant
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Advertising
Michael Murton
Tel: 416.323.9991; Fax: 416.323.9998
E-mail:
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Printed in Canada
Canadian Publications Mail Product
Sales Agreement 40036705
ISSN1911-8813
Massage
Therapy
Today Putting Knowledge into Practice
September 2011 • Volume 5, No. 5
As we look forward to the fall season, this is an opportune time to
consider volunteering your time and skills to the community in which
you are a part. Volunteering can appear in many different forms. In this,
the September issue of Massage Therapy Today, we highlight the impor-
tance and significance of giving back.
There are myriad ways in which we can contribute to the world around
us, for example by sharing our time, talents, or treasures. Volunteerism
can take the shape of fundraising for medical research or non-profit
organizations. Leading and participating in programs for less-fortunate
individuals is another way to reach out.
While you plan your fall schedule, please consider the opportunity to
volunteer and lend a hand. At the RMTAO, we are always looking
to engage our membership as volunteers in the organization. Together,
we can advocate for and advance the profession of massage therapy
as part of the health care team. Opportunities include committee work,
coordinating our community-based networks, and working on special
projects, to name just a few. We look forward to hearing from you
as an integral partner in the work we share. Please contact us at
info@rmtao.com. The secret of volunteering is that you often receive
more than you give!
When you receive this issue of Massage Therapy Today, our annual
membership renewal cycle will be in full swing. We have included a
special section in the magazine to promote membership and share
our perspective on how, through a strong association, we have greater
leverage to advance the role of massage therapy in health care. Help
support the RMTAO and reach out to fellow RMTs on the value of
membership! We have included a detachable membership form as
part of the package to facilitate our recruitment process.
Join today and together we will make a difference!
Marny Hamilton
Executive Director and CEO
Message from the Executive Director
The Importance
of Reaching Out
4
Each student— Katherine Madaleno,
Christina Rodrigues, Jessica Clark,
Mila Jimenez, and Shay Phillips—came
to this adventure in a different way. For
one, it was something she wished to do
ever since hearing of the trip; for another,
it was a last-minute choice. Fortunately
for us, our leader, RMT Cristina Edwards
also wanted to join the team. “I wanted
the massage students to get the full benefit
from providing their services and to support
them along the way,” Edwards says. “I’ve
always wanted to participate in something
like this, to give back and help others less
fortunate. I looked forward to working
with the students, as well as the other
health professionals in the group. This
trip was not offered to massage therapy
students when I was at Georgian, so I
was very excited to join the experience
as a professional.”
A desire to help
Whatever our reasons for signing up, the
collective thought was that we wanted
to volunteer our time and skills to enhance
the existing team of nurses who travel to
San Jose de Ocoa in the Dominican Republic
each year. We also wanted to help others
who are less fortunate than ourselves. Many
of our fellow students wondered why we
would spend so much money on this trip,
to which our response was—“Because it’s
not about the money, it’s about humanity.”
Through fundraising and donations from
friends and family we each paid for our
individual trips. We also received items from
various local companies for the clinics we
would run while there, including massage
therapy materials. We gathered medical
equipment, first-aid supplies, medications,
school supplies, clothing, and basic oral
supplies. We also had numerous donations
of wheelchairs, crutches, and other rehab
items from families who wanted to help. Our
efforts paid off, and we took an enormous
amount of baggage (many had two 50-lb
hockey bags) to the Dominican.
Leading up to our departure, we also had
to prepare through meetings, medical
check-ups, vaccinations, and Spanish
lessons. Groups of health care professionals
met up over several months to smooth
the divisions between the disciplines and
decide how we would come together for
the care of our patients once we arrived.
As we gathered at the airport, we were
all eager to be a part of something bigger
than ourselves and ready to reach out to
people in need. Whether it was the impact
Focus on Volunteering
Adventure in
San Jose de Ocoa,
Dominican Republic
By Katherine
Madaleno, with
contributions from
Cristina Edwards,
RMT, Christina
Rodrigues,
Jessica Clark, and
Mila Jimenez
Massage Therapy Today September 2011
We are a group of five massage therapy students and one practicing RMT who recently went
on a trip to the Dominican Republic, along with nursing and paramedic students, as part of an
inter-professional trip through Rayjon Share and Georgian College. This is our story…
Photo: Katherine
M
adaleno
of seeing the impoverished communities
and the desperation of some, or simply a
realization that we all came to the Dominican
to be part of something worthwhile, it took
very little time for us to mesh into one inter-
professional group.
The experience
On our first day in Ocoa, we were intro-
duced to Sister Teofila (our host in the
Dominican) and learned about the endless
work Canadians have done to enhance
the community. We felt humbled to realize
we were a part of something that has
shaped the community for many years.
We spent an entire day in tours of local
organizations, the rehab facility, a nursing
home, and the local hospital in Ocoa.
“The hospitals are not like Canadian
hospitals,” we were told. “If you do not
have the money to pay for your medical
assistance you are sent home.”
Rodrigues reports talking to a student who
was working in San Jose de Ocoa. “He
said people come in with machete cuts and
are sent home because they cannot afford
to pay the medical bill,” she said. “These
people have to work to make money for
their medical care and most of the time
they will get bad infections.”
The differences between the local health
care and our Canadian system were
astounding. The poverty, lack of clean
running water (most of the water is
infested with parasites), medical equipment,
sterilization…the list was endless. Many
Dominican residents cannot afford basic
5September 2011 Massage Therapy Today
Aren t you about due for a tax deductible business trip?
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Or have a private business consultation to improve your practice
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continued on page 8
“Many
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afford basic
health care,
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never see
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or hospital
in their
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8
health care, and many never see a doctor or
hospital in their lifetime.
For our community clinic days, we were
separated into smaller teams, with massage,
nursing, and paramedic students in each.
We were transported to mountainside
communities in the backs of pick-up trucks
along winding, very rocky, very bumpy
roads. Jimenez describes a typical day:
“We had our first outreach clinic in a small
community called Los Martinez. We saw
a variety of conditions ranging from low
back pain to constipation. Most residents
suffered from overuse injuries due to heavy
field work, including large amounts of
heavy lifting. We organized the clinic so
that we received clients after they
had been assessed by the nursing students.
That way we were able to look at their
registration forms and get a quick idea of
their chief complaint. Clients received on
average a 10–15 minute treatment and
were sent to the next station of the clinic
with self-care, which mostly involved
stretching and strengthening exercises, as
well as self-massage. The residents of this
small community showed extreme apprecia-
tion of our presence and care, and were very
eager to show it.”
We worked seamlessly with the nursing and
paramedic students, and quickly learned that
our focus should be on education and teach-
ing the patient or family members about
self-massage for a greater benefit once we
were gone. It was incredible to know that we
could offer the residents of this community
such basic health care when it was so very
badly needed. At first we were taken back
by what we saw as greediness on the part
of some patients, who would try to steal
medications and clothing. After speaking
with residents and more experienced team
members, however, we realized they were
not driven by greed, but by pure desperation.
Reaching out
One day we visited a rehabilitation clinic
in the morning and a seniors’ home in the
afternoon. For us as a massage team, the
rehabilitation facility was of most interest.
We had gathered enough donations (e.g.,
wheelchairs, crutches, walkers, splints, cloth-
ing, Thera-Bands) to fill the back of a truck,
and it was incredible to see the expressions
Massage Therapy Today September 2011
“We saw
interesting
cases, some
of which we
may never be
exposed to
again, allowing
us to learn from
experience
rather than
a textbook.
”
Three-Year Osteopathic Training Program
(Osteopathic Manipulative Practice) for Naturopathic Doctors
begins September 30th, 2011
• This intensive and comprehensive program consists of three-day thematic
modules conveniently held seven times per year allowing students to maintain
their current work schedule while taking the program.
• This program has formatted modules into specific topics, which maximally
cover osteopathic theory and practice, with an additional focus on
“hands-on” technique training. These modules also include case presentations
and patient demonstrations.
• Students participate in 320 hours of clinical training in Osteopathy without
any additional costs.
• A Diploma in Osteopathic Manipulative Practice will be presented to qualified
graduates. However students can also attend individual modules of their choice,
which they can directly integrate into their practice.
• All classes are taught by Dr. Norets, DOMP, MD (Europe), PhD, a physician with
extensive knowledge and over a 30-year diverse practical experience in clinical
medicine, teaching and research. He uses unique diagnostic and treatment
approaches, based on the deep understanding of clinical osteopathy and
sophisticated manual skills.
• Graduates will become members of the Ontario Federation of Osteopathic
Professionals and the Ontario Council of Drugless Osteopathy.
Major educational modules for Osteopathic Training
for 2011 and beginning of 2012
• Understanding the principles of Osteopathy and Manual Therapy. Integration of
the osteopathic approach to assessment and treatment into current practice.
September 30-October 2, 2011
• Muscle Energy Technique, Myofascial Release, Techniques of Still and
Chapman Reflexes. November 4-6, 2011
• Counterstrain, Facilitated Positional Release, Oscillatory Techniques and
Ligamentous Articular Strain. December 2-4, 2011
• Cranial Osteopathy and Craniosacral Therapy.
Part 1. January 20-22, 2012; Part 2. March 2-4, 2012
• Cervical Region. Clinical assessment and manual treatment using Muscle Energy,
Myofascial Release, Facilitated Positional Release and other manual techniques.
Part 1. March 30-April 1, 2012; Part 2. May 4-6, 2012
This program and each individual module is approved for Continuing Education
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For a full list of the courses or additional information please visit:
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contact 905-855-0988 or info@clinicalosteopathy.com
Southern Ontario College of Osteopathy
10
of gratitude and appreciation when
we told the staff it was all for them
and their patients. A young man with
a broken leg received the first set of
crutches, and let Edwards draw a maple
leaf on his fresh plaster.
The facility had one physiotherapist and four
occupational therapists. They were extensively
trained and their set-up was very similar to
that of a clinic in Canada, although lacking in
certain advances due to funding. We were able
to work hands on and also observe treatment
of the day’s patients (peripheral neuropathies,
stroke, motorcycle accident, gun-shot wound
through the femur and sciatic nerve, and
Parkinson’s disease). The staff were welcom-
ing and eager to teach us. They were also
very thankful, as we ended our morning there
with a massage for each member of staff.
The seniors’ home was an amazing place.
It takes in elderly people who are homeless,
abused, or whose families simply cannot
afford to care for them. If it was not for this
facility, many seniors in the community would
be on the streets. It is run by the Sisters of
Ocoa and the residents stay there for free.
Another highlight was the pediatric clinic.
An estimated 100 children came through the
clinic, and our massage therapy group treated
about half. We saw many children with respi-
ratory infections, low back pain, constipation,
and headaches. Our most interesting cases
were a boy with cerebral palsy and a young
girl with suspected juvenile arthritis (her
family is too poor to see a specialist to have
the diagnosis confirmed). Jimenez worked
not only as a massage therapist but also as
an interpreter. “As I’m fluent in Spanish,
I was able to help our group out with clients
by keeping the flow going and breaking the
language barrier. Today we were able to
educate our clients, teaching them infant
and constipation self-massage.”
An amazing journey
On the last evening, we gathered in a
large circle and reflected as a group on our
adventure. We listened, cried, laughed, and
remembered the incredible week gone by,
filled with love and appreciation for our
fellow humans.
From a massage therapy perspective, the ex-
perience gave us all an insight into the world
beyond our borders and how our profession
has come so far and yet still has so much
further to go. We saw interesting cases, some
of which we may never be exposed to again,
allowing us to learn from experience rather
than a textbook. The cultural differences that
came to light also allowed our education to
grow. We sometimes forget that therapeutic
massage is still relatively unheard of in many
parts of the world, and even in many parts of
our own country. The lessons here are that
education about the profession needs to and
Massage Therapy Today September 2011
must continue; that perhaps, in this particular
setting, we can spend a day in the commu-
nity, giving a lecture to the residents or health
care workers about the benefits of massage
therapy, and thus nurture a new understand-
ing of what massage therapists do as part
of the health care system.
Exposing health care students to experiences
such as this, with new cultures and ways of
life, is a huge stepping stone in creating
better health care practitioners. It solidifies
our need and desire to help, and encourages
us to keep working with those who cannot
help themselves. It gives us insight into the
human race and how we cope no matter
what the situation, and how even with very
little, one can achieve great contentment.
Edwards summarizes what the trip has meant
to her: “This trip amazed me in so many
ways. I was nervous and excited to be going
on such an adventure and knew that emo-
tionally it would be a rollercoaster. It was that,
and more! I was blown away at how quickly
a large group of split disciplines could come
together and teach each other about why we
were all there. We met amazing people along
the way and helped so many. As much as
the people of San Jose de Ocoa benefitted
from us being there, we also benefitted
from them. I arrived home feeling different,
wishing I could have stayed longer and given
more. I realized that the things in life that
matter most are family, friends, and loved
ones, and life is what you make of it. I hope
this is something I remember in the future.”
Clark echoes Edwards’ thoughts: “This trip
is something I will never forget. I learned so
much from the people there, my peers, and
our leaders. Back home, I still carry the appre-
ciation we received and knowledge I gained.
I would recommend this trip to anyone
entering the health field.”
Rodrigues agrees. “Throughout the trip, every-
one got to know one another very well and
some of us left best friends,” she says. “This
trip was the best thing I could have done
and I am glad I took the opportunity. It was a
true eye-opener and life-changing experience.
I may never be the same person again.”
*Katherine Madaleno, Christina Rodrigues, Jessica
Clark, and Mila Jimenez will be graduating in August
2011. Shay Phillips will graduate in December 2011.
MT
11September 2011 Massage Therapy Today
“This trip
was the
best thing
I could
have done
and I am
glad I took the
opportunity.
”
Massage Therapy Today September 2011
By Merrill Associates
Focus on Volunteering
Creating a Résumé to
Showcase Volunteer
and Service Experience
Capitalizing on volunteer and service
experiences can be very helpful if you are
looking for your first job after school, plan-
ning a career move, or returning to work after
a hiatus. An important part of the job search
process is communicating qualifications to
potential employers. For most people, the
résumé becomes the major communication
challenge! Ronald and Caryl Rae Krannich of
Dynamic Résumés say: “At the very least a
résumé represents the unique you to others
who may or may not know much about your
particular mix of goals and capabilities.”
An effective résumé successfully showcases
your accomplishment and abilities, some
of which may have been gained through
volunteer and service experiences. These
are just as pertinent and valuable as skills
gained in paid employment.
Focusing on a skill set
The first task is to identify the skills that
have been learned and utilized and create
skill clusters that are relevant to the position
you are applying for. To assess your skills,
think first of broad categories:
• Interpersonal skills—listening, counselling,
collaborating, teamwork, negotiating.
• Educational skills—teaching, advising,
coaching, facilitating.
• Communication skills—interviewing, editing,
writing, public speaking, summarizing.
• Creative skills—expressing, designing,
drafting, innovating.
• Analytical skills—observing, reasoning,
assessing, analyzing, evaluating.
• Problem-solving skills—researching, organiz-
ing, clarifying, reviewing.
• Leadership skills—initiating, managing,
planning, motivating, recruiting, leading,
promoting.
• Management skills—delegating, supervising,
hiring, implementing, scheduling, directing.
• Technical skills—programming, computing,
record-keeping, systematizing, accounting.
Be as specific as possible in identifying your
skills. “Good communication skills” is too
broad; “excellent writing and editing skills”
is not. Concentrate on essential skills.
Employers are often looking for a general
set of aptitudes and personality traits in
addition to specific skills, such as the ability
to acquire new technical skills quickly;
teamwork skills; ability to sell ideas; a strong
work ethic; ability to follow instructions;
leadership ability; initiative; and reliability.
These are the skills and qualities that can
be documented for a résumé.
Documentation of service
When performing volunteer service, you can/
should request a “documentation of service”
statement from your volunteer manager,
program director, executive director, commit-
tee chair or even a board chair. This written
summary of your volunteer accomplishments
may contain a position description, including
title, duties, and responsibilities; skills utilized;
dates of service; number of hours contributed;
and training received. The letter may also
contain a brief evaluation of your performance
and overall contribution to the organization.
12
continued on page 18
The RMTAO
can help you make the
impossible...
With membership support and membership
dollars, we can create change and
opportunities for all RMTs
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18 Massage Therapy Today September 2011
“Ask for
letters of
support and
reference
from your
volunteer
or service
placement.
”
When building a résumé to make a career
change, be sure that the documentation of
service letter highlights the skills or skill
cluster you are working to develop. Organiza-
tions should provide performance evaluations
for all volunteers, and as a volunteer you have
the right to request a statement of how well
you performed your duties. Be sure to keep
a copy for your files.
Request records of all in-service training,
workshops, and conferences attended. Title,
instructor, dates, and a brief summary of the
content should be included. Also, maintain
copies of any letters of commendation, awards,
newspaper articles, and so on that you receive.
Ask for letters of support and reference
from your volunteer or service placement.
Such letters can speak to personal and
work qualities such as dependability,
punctuality, creativity, and flexibility as
much as to specific skills. These can be
especially helpful if you are new to the
job market. They help to establish your
credibility as a potential worker and support
the personal qualities you have identified
as important for a particular position.
Your background
Experience and education make up the
core of your résumé. The experience section
can include unpaid work, volunteer work,
internships, service learning experiences,
unstructured work, self-employment, and
odd jobs. Search all areas of your back-
ground for anything that relates to the
specific skills cluster and general attributes
your future employer is seeking. Relevant
work experience is not limited to paid
employment. If you are changing careers
or exploring new areas, an unpaid
experience that allowed you to develop
new skills may be a better indicator of
your ability to perform in a new area than
paid employment in an unrelated area.
Examples of unpaid, non-traditional
experiences should be written up just
like paid employment. For example:
Public Relations Chair, Northwest Center
Developed and implemented a marketing/
public relations strategy for the Northwest
Center. Responsible for creating public
and media relations efforts for the
introduction of a new senior health
program, which provided 24-hour emer-
gency care for senior residents. Arranged
numerous meetings and interviews with
local newspapers, television, and radio
stations; developed written publications
for distribution citywide; and produced an
in-house video.
Recreation Centre Remodeling Project,
Summer 2000
Organized 120 community volunteers to paint
the interior of XYZ Recreation Centre. Solicited
neighbourhood merchants for paint and sup-
plies, including refreshments for all workers.
Arranged for a local artist to design and paint
a mural on entryway walls. Contacted local
newspapers and television for press coverage.
Librarian, Ellis Foundation
Created a library that specialized in volunteer
management and board development for
the Ellis Foundation and its affiliate members.
Created a computerized catalogue of all mate-
rials, indexed and cross-referenced material,
and developed circulation procedures. Devel-
oped an annual project budget. Researched
materials and recommended new additions.
Wrote monthly book reviews for affiliate
newsletter. Supervised all local and out-of-
state circulation of materials.
Another option is to list volunteer service
under Special Interests or Community
Involvements. These experiences demonstrate
character traits such as motivation, commit-
ment, and initiative.
When filling out a job application, include
relevant volunteer and service experience
under Work History. If it asks for a salary,
write unsalaried. Some organizations
calculate a dollar value for the volunteer
service. If you have that information,
you might share it during the interview.
Some applications have an “activities”
section where you can list community
involvement, associations, memberships,
and so on. Remember, you are not limited
to listing your volunteer and service activities
in this section.
19September 2011 Massage Therapy Today
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continued on page 20
20
During the interview
It will be up to you to discuss your volunteer
and service history during the job interview.
Talk about relevant activities and identify
specific skills learned and used in your
volunteer position. Be prepared to present
letters and other materials from your docu-
mentation portfolio to supplement your
application and résumé. If your volunteer
and service experience was meaningful
to you, it will come across that way in
the interview. Share challenges and growth
experiences.
Volunteer and service experiences are
valuable, viable opportunities for acquiring
new skills and aptitudes. Do not hesitate
to put all your experiences to work for
you. Allow your résumé to professionally
showcase your volunteer and service
accomplishments and abilities.
Volunteer recognition
If you are a volunteer manager, program or
agency director, or board member, think about
how you can help members and volunteers
document the service they have given your or-
ganization. When you write a letter of thanks
to a volunteer, committee participant, or board
member, identify and compliment particular
skills and abilities displayed, as well as accom-
plishments. This is an important component of
overall volunteer recognition.
If you are an officer in your association
or serving on a committee or board, think
about the abilities you have learned or
acquired. Ask others who are serving with
you to write letters to document skills such
as meeting management, leadership, record
keeping, and organization.
This article is licensed under a Creative Commons
License: http://creativecommons.org/licenses/by/2.0
MT
Massage Therapy Today September 2011
“Volunteer
and service
experiences
are valuable,
viable
opportunities
for acquiring
new skills.
”
22
Volunteers are an essential part of any
organization. Every charity and not-
for-profit organization needs more
resources to face the many challenges
of today and the future. The RMTAO
is no exception. Our volunteers are
our backbone, allowing us to take on
projects and challenges that would
otherwise not be possible.
In this issue of Massage Therapy
Today, the RMTAO profiles one such
volunteer. Krystin Bokalo has dedi-
cated her time and energy to helping
the association achieve its goals in
moving the profession forward. We
sat down with Krystin to talk about
volunteering and what it has meant
to her professional career.
Krystin has been an RMT since
December 2009. She currently works
at HealthQuarters in Burlington,
Ontario, where she helps her clients
live up to the clinic’s motto of “live
long and live well.”
Krystin has also been a member of
the RMTAO since 2009. While this
makes her a relatively new member,
her dedication and support of the
association have been invaluable.
Krystin is a volunteer on the RMTAO’s
publication content review panel,
with which she reads, reviews, and
edits articles and submits feedback
for a number of RMTAO publications.
Krystin has also taken on the role of
Chair of the RMTAO membership
committee. This committee is cur-
rently working on the development
of a new awards program for the
association to be presented to the
Board of Directors for approval.
What is your background and
why did you became an RMT?
I graduated in 2008 from an athletic
therapy program and was immersed
in athletics, working for several
sporting teams. It was my exposure
to the athlete population that made
me realize the benefits of massage
therapy in the treatment and rehabili-
tation of individuals. It ultimately led
me to go back to school at the Ontario
College of Health and Technology in
Stoney Creek, Ontario, to complete
my massage therapy diploma.
Have you been volunteering
your whole life?
For as long as I can remember, I
have volunteered my time in one
capacity or another. I remember
going through high school and volun-
teering at my local hospital, working
with everyone from children to the
geriatric patients. I continued at the
hospital for some time, eventually
helping oversee student volunteers.
Throughout the years I have also
volunteered with soup kitchens and
handed out care packages of food
to the homeless in Toronto. It is
something I’ve enjoyed and felt the
need to do.
What type of volunteer activities
do you currently participate in?
Currently I have taken my enjoyment
in volunteering and the enjoyment I
have for my professional career and
volunteered my time at marathons
and other fitness-related events
within my community.
Do you volunteer your efforts
in the field of massage therapy
or outside of it?
I would have to say both!
How has volunteering
added to your life? To your
professional career?
I feel like I am very fortunate for
everything I have in life. With that
being said, I think volunteering has
helped me realize how lucky I am
and how I can take my strengths
to help others. Professionally, volun-
teering has allowed me to network
with a wide variety of regulated
health professionals.
Focus on Volunteering
RMTAO Interviews:
Krystin Bokalo, BAHSc, CAT(cc), RMT
Massage Therapy Today September 2011
“Never doubt that a small group of thoughtful, committed citizens can change the world.
Indeed, it is the only thing that ever has.” —Margaret Mead
continued on page 24
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24 Massage Therapy Today September 2011
What is the value in
volunteering for you?
Volunteering allows me to give back
to both the community I grew up in
and to the profession I now work in.
I think that is value in itself.
What led you to volunteer
your time and energy to
the RMTAO?
Volunteering with the RMTAO was
a very easy decision for me; I knew
when I became an RMT that volun-
teering with the association was
high on my list. I wanted to bring
my strengths and interests to the
RMTAO and help in any way I could.
Volunteering has always been an
important aspect of my life, so bring-
ing it together with my profession
was a natural decision.
Has volunteering allowed you
to network and increase your
circle of peers?
When you volunteer with the RMTAO
or through a different avenue, I feel
like you always meet someone that
is in the same profession or an allied
health care profession. Through
volunteering, my circle of peers has
grown drastically and allowed me to
further understand other regulated
health professions.
Has volunteering enhanced
your practice or changed
you as an RMT?
Volunteering has allowed me to
interface with a wide range of individ-
uals, which has helped me within
my practice in understanding my
clients and relating to them even
more. I believe volunteering has
further enhanced my compassion
when treating.
Would you recommend
volunteering and charity work
to others?
Of course! I would encourage every-
one to volunteer their time to either
the profession or a cause that is
important to them. It is as simple
as setting aside a few hours a week,
yet the personal reward is far greater
than anything I can think of. MT
Massage Therapy Today September 2011
Aparna Prabhune,
CGA, is from The Tax
Management Centre,
Oakville, Ontario.
By Aparna
Prabhune, CGA
Focus on Volunteering
Charitable Donations
Tax Credit
Canadians contribute to the well-being
of their communities by donating money
to charitable and non-profit organizations.
This funding supports the provision of services,
delivery of programs, and purchase of equip-
ment and other materials. Charitable and
non-profit organizations, in turn, support the
community in many ways.
What is a charitable donation?
When you make a donation and receive
nothing in return, it is a gift. When you give
a gift to a registered charitable organization,
the gift qualifies for a charitable donation
tax credit. As stated by Margot Bai in her
book Spend Smarter, Save Bigger, the dona-
tion tax credit is the government’s way of
ensuring that we donate with pre-tax dollars.
In other words, the government does not
want us to pay tax on the money we donate
to registered charities.
Donations or gifts to charities include cash,
securities of listed public companies, life-
insurance policies, a residual interest in trusts,
ecologically sensitive land, and Canadian
cultural property.
What is the tax credit?
The donation tax credit gives a return equiva-
lent to the lowest marginal tax rate (in your
province) on the first $200 that you donate,
and the highest marginal tax rate tax credit
on the remainder. In dollar values, a donation
of $250 will give an individual a federal tax
credit of $44.50—($200 15%) + ($50 29%)—
with a corresponding provincial tax credit of
$15.68—$200 5.05%) + ($50 11.16%).
It is not a tax deduction but a tax credit that
is applied against federal and Ontario taxes
payable. The donation is limited to 75% of your
net income for tax purposes. And any unused
amounts may be carried forward for five years.
Registered charities and how to donate
Registered charities are charitable organiza-
tions, public foundations, or private
foundations that are established in Canada
and reside in Canada. Registered charities
operate for charitable purposes and must
devote their resources to charitable activities.
Every registered charity has a registration
number from the Canada Revenue Agency.
They are exempt from paying tax on their
revenue, and can issue official donation
receipts. You can confirm if the charity is
a registered charitable organization by
checking its registration www.cra-arc.gc.ca/
chrts-gvng/lstngs.
Tax strategies
If you are just starting out on your charitable
giving pursuit then you may be donating less
than $200 each year. Here are some strategies
to maximize your tax credit return.
• If you have a spouse, you can maximize
the tax credit by including all the charitable
donations on the tax return of one spouse.
• You can carry forward your donation tax
credit for up to 5 years and only use the $200
limit once. For example: If you donate $100
every year, instead of getting the lowest tax
credit every year, you can carry it forward up
to 5 years so that out of your $500 donated,
$300 will be given a tax credit at the highest
marginal rate.
For more information, contact a professional
tax advisor. MT
26
“In 2009,
Statistics Canada
reported that
Canadians
donated over
$7.8 billion
to charitable
organizations
providing
invaluable
services around
the world.
”
Helping Hands in the Dominican Republic
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Helping Hands in the Dominican Republic

  • 1. Massage Therapy Today Sept 2011 • www.rmtao.com Putting Knowledge into Practice Creating a Résumé to Showcase Volunteer and Service Experience 12 RMTAO Interviews: Krystin Bokalo 22 Charitable Donations Tax Credit 26 FOCUS ON VOLUNTEERING: Adventure in San Jose de Ocoa, Dominican Republic 4 CanadianPublicationsMailProductSalesAgreement40036705
  • 2. Dr. Morris Piluso, D.C., D.Ac. The Future Health Institute www.mtseminars.com presents the Fall 2011 workshop in: Therapeutic Ultrasound & Interferential Current / Transcutaneous Electrical Nerve St imulation (Tens) YOU SHOULD ATTEND THIS SEMINAR: Register online at www.mtseminars.com and save $10.00 eNervve St imulation (T enCurrrent / T aTherrapeutic Ultr e St imulation (T anscutrranscutnt / TTr asapeutic Ultrrasound & Interfer ens)n (TTens) aneous Electtaneous Electrical asound & Interfer aneous Electrical entialerferrential D.C., D.Ac. . Morris Piluso,Drr. Morris Piluso, ease patient vIncr the effectiv This seminar will allo eNervve St imulation (T olume and rease patient v our treness of ythe effectiv ou tw yThis seminar will allo e St imulation (T etentionolume and r eatmentour tr evoo improu t Eligible Fens)n (TTens) or 15ceusEligible F Impr Reduce w ease patient vIncr N am e: ____ City :_____ C als and increferrease rIncr etour marke yvoImpr ear and tear on yReduce w olume and rease patient v actic College and has been prChir . Morris Piluso, D.C., D.ADr ofiteased prals and incr apistability as a theret our bodyear and tear on y etentionolume and r acticing since 199actic College and has been pr , a Summa Cum Laude grc.D.C., D.AAc. ofit apist s off aneds of dollardr e the opportunity tvou will haYYou will ha . Piluso is a member of the1. Dracticing since 199 aduate of the Canadian Memorial, a Summa Cum Laude gr .y of these modalitiess off an -e hunvo sae the opportunity t . Piluso is a member of the aduate of the Canadian Memorial P ____ Sutherl A rland C AP d-C Y PPAAY PA Sat y O ct C y daaayay atur th rd ______________ y:______________________ Phone: _________________ t __ A ____ ax: FFa __ ___ ct in _____ _____ ______________________________ ______________ Pr back w ternat Ce CCounc a tur ario and C c Ont actic ColleoprChir stem & UltrRelief Sy . He is deoductsapeutic prther . Piluso is activoducts (FHP). DrPr “Back Tellness booklet titledback w ellness and erations on winternational corpor ario. He has been inve Council of Ont actic Associationsoprario and Canadian Chir acticing since 199actic College and has been pr ada Bead Moist Heat Pstem & Ultr ockPeloper of thev. He is de eloping naturved in deolvely inv. Piluso is activ esident of Futurand prork””o WWork”Back TTo W . He is author of thegonomicsellness and er orkshops fviding woed in prolvario. He has been inv . He is certified under the Aactic Associations . Piluso is a member of the1. Dracticing since 199 .ad ainapist Pet Therock aleloping natur e Healthesident of Futur . He is author of the yor manorkshops f -cupunc. He is certified under the A . Piluso is a member of the __ d o te: am piry date o.________ _______ _ rO N o Visa M aster ntof ation after r ar rCar___ er Expi in the te R rad N o Late _____ r EQ am ou egistrrd eg a/M h he aBCh YM EN T BCh ch rdtra Reg unt in eg A h Y CH EQ a A BY AY y O ct.22 Sutherland-Chan School& T viEoov _____ roddrvinc E-M ddre Ad ng eque &heq Che 35 435 y O c Clinic,3 T ________ ct.23 20 3 ___ E ntSt.,T eaching Cli f43 e0 p 1 0 plus HST — (T H 0,20 (T 1 p 1 11 01 O ct 5 0 ____ 10 Q U E:ober to Dupont __ & 3,2 330 Du 5.00 ch & ho l& oFutur F T T :30a TT (To e able t HS re ,33 y o e pa 0 to ya p r1 E: ay & T hool 00 TTo,8:3 und Q T 8 To TeTe& A __ x: 1 & ct Sun ess: _____ ,111 _ vi ce: ____ M ail:____ 11111vi abl 01 nda ach ay & __ & S _________ Pr _______ ct.22 ch 2 & ost _ 0a __ ata ____ 30 Que _ ____________ _____ ____________________ ________________ P ___ _ 089 D oll eel fror t egaxx rPlease ffax r 1-866-492-BODeeoll frreeor t 16-492-26394Questions? Call o, OntontorDufferin St., TTor or mail t1-866-492-5898ee at 16-492-30084oorm tation fform tegistr .YY.BODDY A)TTA)(in G16-492-2639 ario, M6A 2S7o, Ont o:or mail t 16-492-3008 __ r________ ________ e: ____________ Signaturre T ___________ ____________Tooot 0 pl s HST (5 ____________ _______ __________ __________ T 9al 49 H eal H alth Pr (53 0)odu 1.110 0 p ___ 31 r alC e HH e C 55). ,$4770 1.5 53 Cost49 H alth Cos 9 plus H 911 ota T 11 __ o o,O 91 roro To r 0a ontducts o or o or to e Toro To t . _______ alCode:________ ________________ ta __________ _________ _ O N M V9 N,M ts Inc 0am t ____ 0pm o 5:00p M 5R 1V tto _______ _____ ___________ ____ ___
  • 3. 3Massage Therapy Today Published by BCS Group for the Registered Massage Therapists’ Association of Ontario Amanda Baskwill, RMT, Chair Marny Hamilton, Executive Director and CEO Stephanie Lazzarini, Marketing and Communications Planner Submissions All editorial contributions are to be submitted to the RMTAO for review. All original articles become the property of and copyrighted to the RMTAO. Submission guidelines are available on the RMTAO website. For all inquiries, please contact the RMTAO. The RMTAO does not guarantee, warrant or endorse any product advertised in this publication. The views expressed in this publication do not necessarily represent the views of the RMTAO, its Board of Directors or Advertisers. Please address all comments to the RMTAO Office. Registered Massage Therapists’ Association of Ontario 2943B Bloor Street West Etobicoke, ON, M8X 1B3 Tel: 416.979.2010 Toll Free: 1.800.668.2022 Fax: 416.979.1144 www.rmtao.com/info@rmtao.com ©2011 Registered Massage Therapists’ Association of Ontario Publication Management BCS Group, 255 Duncan Mill Road, Suite 803, Toronto, ON, M3B 3H9 Tel: 416.421.7997; Fax: 416.421.8418 www.bcsgroup.com Publication Manager Mario Crespi Managing Editor Caroline Tapp-McDougall Editorial Assistant Candace Allison Art Director Joseph Finbow Production Manager Ken Eperon Advertising Michael Murton Tel: 416.323.9991; Fax: 416.323.9998 E-mail: michael.murton@bcsgroup.com Printed in Canada Canadian Publications Mail Product Sales Agreement 40036705 ISSN1911-8813 Massage Therapy Today Putting Knowledge into Practice September 2011 • Volume 5, No. 5 As we look forward to the fall season, this is an opportune time to consider volunteering your time and skills to the community in which you are a part. Volunteering can appear in many different forms. In this, the September issue of Massage Therapy Today, we highlight the impor- tance and significance of giving back. There are myriad ways in which we can contribute to the world around us, for example by sharing our time, talents, or treasures. Volunteerism can take the shape of fundraising for medical research or non-profit organizations. Leading and participating in programs for less-fortunate individuals is another way to reach out. While you plan your fall schedule, please consider the opportunity to volunteer and lend a hand. At the RMTAO, we are always looking to engage our membership as volunteers in the organization. Together, we can advocate for and advance the profession of massage therapy as part of the health care team. Opportunities include committee work, coordinating our community-based networks, and working on special projects, to name just a few. We look forward to hearing from you as an integral partner in the work we share. Please contact us at info@rmtao.com. The secret of volunteering is that you often receive more than you give! When you receive this issue of Massage Therapy Today, our annual membership renewal cycle will be in full swing. We have included a special section in the magazine to promote membership and share our perspective on how, through a strong association, we have greater leverage to advance the role of massage therapy in health care. Help support the RMTAO and reach out to fellow RMTs on the value of membership! We have included a detachable membership form as part of the package to facilitate our recruitment process. Join today and together we will make a difference! Marny Hamilton Executive Director and CEO Message from the Executive Director The Importance of Reaching Out
  • 4. 4 Each student— Katherine Madaleno, Christina Rodrigues, Jessica Clark, Mila Jimenez, and Shay Phillips—came to this adventure in a different way. For one, it was something she wished to do ever since hearing of the trip; for another, it was a last-minute choice. Fortunately for us, our leader, RMT Cristina Edwards also wanted to join the team. “I wanted the massage students to get the full benefit from providing their services and to support them along the way,” Edwards says. “I’ve always wanted to participate in something like this, to give back and help others less fortunate. I looked forward to working with the students, as well as the other health professionals in the group. This trip was not offered to massage therapy students when I was at Georgian, so I was very excited to join the experience as a professional.” A desire to help Whatever our reasons for signing up, the collective thought was that we wanted to volunteer our time and skills to enhance the existing team of nurses who travel to San Jose de Ocoa in the Dominican Republic each year. We also wanted to help others who are less fortunate than ourselves. Many of our fellow students wondered why we would spend so much money on this trip, to which our response was—“Because it’s not about the money, it’s about humanity.” Through fundraising and donations from friends and family we each paid for our individual trips. We also received items from various local companies for the clinics we would run while there, including massage therapy materials. We gathered medical equipment, first-aid supplies, medications, school supplies, clothing, and basic oral supplies. We also had numerous donations of wheelchairs, crutches, and other rehab items from families who wanted to help. Our efforts paid off, and we took an enormous amount of baggage (many had two 50-lb hockey bags) to the Dominican. Leading up to our departure, we also had to prepare through meetings, medical check-ups, vaccinations, and Spanish lessons. Groups of health care professionals met up over several months to smooth the divisions between the disciplines and decide how we would come together for the care of our patients once we arrived. As we gathered at the airport, we were all eager to be a part of something bigger than ourselves and ready to reach out to people in need. Whether it was the impact Focus on Volunteering Adventure in San Jose de Ocoa, Dominican Republic By Katherine Madaleno, with contributions from Cristina Edwards, RMT, Christina Rodrigues, Jessica Clark, and Mila Jimenez Massage Therapy Today September 2011 We are a group of five massage therapy students and one practicing RMT who recently went on a trip to the Dominican Republic, along with nursing and paramedic students, as part of an inter-professional trip through Rayjon Share and Georgian College. This is our story… Photo: Katherine M adaleno
  • 5. of seeing the impoverished communities and the desperation of some, or simply a realization that we all came to the Dominican to be part of something worthwhile, it took very little time for us to mesh into one inter- professional group. The experience On our first day in Ocoa, we were intro- duced to Sister Teofila (our host in the Dominican) and learned about the endless work Canadians have done to enhance the community. We felt humbled to realize we were a part of something that has shaped the community for many years. We spent an entire day in tours of local organizations, the rehab facility, a nursing home, and the local hospital in Ocoa. “The hospitals are not like Canadian hospitals,” we were told. “If you do not have the money to pay for your medical assistance you are sent home.” Rodrigues reports talking to a student who was working in San Jose de Ocoa. “He said people come in with machete cuts and are sent home because they cannot afford to pay the medical bill,” she said. “These people have to work to make money for their medical care and most of the time they will get bad infections.” The differences between the local health care and our Canadian system were astounding. The poverty, lack of clean running water (most of the water is infested with parasites), medical equipment, sterilization…the list was endless. Many Dominican residents cannot afford basic 5September 2011 Massage Therapy Today Aren t you about due for a tax deductible business trip? Ian Kamm and Victoria Sambleson present: Getting Clients and Functional Therapeutic Taping day each Or have a private business consultation to improve your practice Earn CEUs or more th th October LAS VEGAS at the MGM Grand Signature Suites What happens in Vegas stays in Vegas but in this case you can bring the CEUs back home with you Back by popular demand… We re going back to the two magnificent luxury houses that were a sell out hit two years ago in COSTA RICA rd th March Nights of luxury accommodation & meals overlooking the Pacific Ocean starting at CDN per person dbl occup No Tax Wide range of CEU workshops and activities in the rain forest The location & house were amazing Doesn t get any better than an ocean view monkeys at your door & a beach a short walk away Sjoukje Remark Continuum Wellness Toronto But that s not all… Hip Pelvis Lumbar Knee Assessment in Peterborough September Getting Clients and Keeping Clients in Toronto th st Oct Details on all these workshops and more: www donvalemassage com or call continued on page 8 “Many Dominican residents cannot afford basic health care, and many never see a doctor or hospital in their lifetime. ”
  • 6. All Sales End October 15th, 2011 BONUS Get a Greener Choice Laundry Detergent Too! Winter Sheet Sets SAVE 15%! Over what others charge 6 x Flannel Flat Sheets 6 x Flannel Fitted Sheets 6 x Flannel Face Rest Covers 1 x Gentility™ Fleece Blanket in Natural All sheets and facerests are white. BL-CFWSET $153.95 Stock Up on Cozy Winter Supplies 100% Flannel Bolster Covers Our bolster covers feature the coolness of cotton and the comfort of flannel. They are a beautiful finishing touch to a welcoming table. 100% cotton flannel bolster cover for 6" wide bolsters up to 28" in length. Elastic on each end keeps bolster securely on cover. Available in white. ETT-BOL628 Now Only $6.95 each Gentility™ Polar Fleece Blankets Extra-large, durable and washable, our Gentility™ blankets give your pa- tients warm, gentle comfort and add a touch of colour to your treatment room. 100% Polyester. 63” x 90” !'% !01/!* (-#-*!0% -3 -,*4 %!#( Repose™ Fleece Pads Comfortable 3/4” pile for extra comfort. Table pad has elastic on 4 corners for easy placement. Face pad has flannel backing to ensure a snug fit. 100% Polyester faux-fleece. !"*% .!$ &!#% .!$ #-2%/ !#% .!$ #-2%/ Save 15% on the Original Backnobber II or any of its cousins. These quality tools are real hand savers for any practicing therapist
  • 7. Call or e-mail for a copy of our new catalogue info@VitalityDepot.ca Vitality Essentials, from the makers of Soothing Touch 3 oz Roll-on $12.45 $11.95 $10.95 $10.45 $ 4 oz Tube $12.45 $11.95 $10.95 $10.45 $ 4 oz Spray $13.85 $13.35 $12.35 $11.85 $ 16 oz Pump Bottle Prof. $28.95 32 oz Pump Prof. $49.95 1 Gallon Pump Prof. $149.95 Additional Samples $0.20 each • Buy 6, Receive FREE 25, now 50 samples & brochures • Buy 12, Receive FREE 50, now 100 samples/brochures • 1 display & gravity feed dispenser (1st order only) BIOTONE Advanced Therapy Double Sample Days Call for a free sample today! Buy 2, Get 1 Free! Free gallon must be equal or lesser value. Vitality Lotion Unscented, Paraben Free with Chamomile & Calendula extracts !**-, Vitality Oil Unscented, Paraben Free & Water Dispersible with Vitamin E !**-, $2!,#%$ (%/!.4 /%+% 6 oz WAS $12.69 10.95 16 oz WAS $19.69 16.65 64 oz WAS $44.95 37.95 1 Gallon WAS $69.95 58.95 $2!,#%$ (%/!.4 %* 8 oz WAS $9.69 8.70 64 oz WAS $38.95 34.45 1 Gallon WAS $56.95 50.25 $2!,#%$ (%/!.4 -0)-, 8 oz WAS $10.25 64 oz WAS $29.95 1 Gallon WAS $46.95 38.95 Sale prices can not be used in combination with any other BIOTONE offer PLUS, order 6 and choose a Gift! Call for details on free gift options
  • 8. 8 health care, and many never see a doctor or hospital in their lifetime. For our community clinic days, we were separated into smaller teams, with massage, nursing, and paramedic students in each. We were transported to mountainside communities in the backs of pick-up trucks along winding, very rocky, very bumpy roads. Jimenez describes a typical day: “We had our first outreach clinic in a small community called Los Martinez. We saw a variety of conditions ranging from low back pain to constipation. Most residents suffered from overuse injuries due to heavy field work, including large amounts of heavy lifting. We organized the clinic so that we received clients after they had been assessed by the nursing students. That way we were able to look at their registration forms and get a quick idea of their chief complaint. Clients received on average a 10–15 minute treatment and were sent to the next station of the clinic with self-care, which mostly involved stretching and strengthening exercises, as well as self-massage. The residents of this small community showed extreme apprecia- tion of our presence and care, and were very eager to show it.” We worked seamlessly with the nursing and paramedic students, and quickly learned that our focus should be on education and teach- ing the patient or family members about self-massage for a greater benefit once we were gone. It was incredible to know that we could offer the residents of this community such basic health care when it was so very badly needed. At first we were taken back by what we saw as greediness on the part of some patients, who would try to steal medications and clothing. After speaking with residents and more experienced team members, however, we realized they were not driven by greed, but by pure desperation. Reaching out One day we visited a rehabilitation clinic in the morning and a seniors’ home in the afternoon. For us as a massage team, the rehabilitation facility was of most interest. We had gathered enough donations (e.g., wheelchairs, crutches, walkers, splints, cloth- ing, Thera-Bands) to fill the back of a truck, and it was incredible to see the expressions Massage Therapy Today September 2011 “We saw interesting cases, some of which we may never be exposed to again, allowing us to learn from experience rather than a textbook. ”
  • 9. Three-Year Osteopathic Training Program (Osteopathic Manipulative Practice) for Naturopathic Doctors begins September 30th, 2011 • This intensive and comprehensive program consists of three-day thematic modules conveniently held seven times per year allowing students to maintain their current work schedule while taking the program. • This program has formatted modules into specific topics, which maximally cover osteopathic theory and practice, with an additional focus on “hands-on” technique training. These modules also include case presentations and patient demonstrations. • Students participate in 320 hours of clinical training in Osteopathy without any additional costs. • A Diploma in Osteopathic Manipulative Practice will be presented to qualified graduates. However students can also attend individual modules of their choice, which they can directly integrate into their practice. • All classes are taught by Dr. Norets, DOMP, MD (Europe), PhD, a physician with extensive knowledge and over a 30-year diverse practical experience in clinical medicine, teaching and research. He uses unique diagnostic and treatment approaches, based on the deep understanding of clinical osteopathy and sophisticated manual skills. • Graduates will become members of the Ontario Federation of Osteopathic Professionals and the Ontario Council of Drugless Osteopathy. Major educational modules for Osteopathic Training for 2011 and beginning of 2012 • Understanding the principles of Osteopathy and Manual Therapy. Integration of the osteopathic approach to assessment and treatment into current practice. September 30-October 2, 2011 • Muscle Energy Technique, Myofascial Release, Techniques of Still and Chapman Reflexes. November 4-6, 2011 • Counterstrain, Facilitated Positional Release, Oscillatory Techniques and Ligamentous Articular Strain. December 2-4, 2011 • Cranial Osteopathy and Craniosacral Therapy. Part 1. January 20-22, 2012; Part 2. March 2-4, 2012 • Cervical Region. Clinical assessment and manual treatment using Muscle Energy, Myofascial Release, Facilitated Positional Release and other manual techniques. Part 1. March 30-April 1, 2012; Part 2. May 4-6, 2012 This program and each individual module is approved for Continuing Education Credits with the Board of Drugless Therapy-Naturopathy. For a full list of the courses or additional information please visit: www.clinicalosteopathy.com. For registration or any inquiries please contact 905-855-0988 or info@clinicalosteopathy.com Southern Ontario College of Osteopathy
  • 10. 10 of gratitude and appreciation when we told the staff it was all for them and their patients. A young man with a broken leg received the first set of crutches, and let Edwards draw a maple leaf on his fresh plaster. The facility had one physiotherapist and four occupational therapists. They were extensively trained and their set-up was very similar to that of a clinic in Canada, although lacking in certain advances due to funding. We were able to work hands on and also observe treatment of the day’s patients (peripheral neuropathies, stroke, motorcycle accident, gun-shot wound through the femur and sciatic nerve, and Parkinson’s disease). The staff were welcom- ing and eager to teach us. They were also very thankful, as we ended our morning there with a massage for each member of staff. The seniors’ home was an amazing place. It takes in elderly people who are homeless, abused, or whose families simply cannot afford to care for them. If it was not for this facility, many seniors in the community would be on the streets. It is run by the Sisters of Ocoa and the residents stay there for free. Another highlight was the pediatric clinic. An estimated 100 children came through the clinic, and our massage therapy group treated about half. We saw many children with respi- ratory infections, low back pain, constipation, and headaches. Our most interesting cases were a boy with cerebral palsy and a young girl with suspected juvenile arthritis (her family is too poor to see a specialist to have the diagnosis confirmed). Jimenez worked not only as a massage therapist but also as an interpreter. “As I’m fluent in Spanish, I was able to help our group out with clients by keeping the flow going and breaking the language barrier. Today we were able to educate our clients, teaching them infant and constipation self-massage.” An amazing journey On the last evening, we gathered in a large circle and reflected as a group on our adventure. We listened, cried, laughed, and remembered the incredible week gone by, filled with love and appreciation for our fellow humans. From a massage therapy perspective, the ex- perience gave us all an insight into the world beyond our borders and how our profession has come so far and yet still has so much further to go. We saw interesting cases, some of which we may never be exposed to again, allowing us to learn from experience rather than a textbook. The cultural differences that came to light also allowed our education to grow. We sometimes forget that therapeutic massage is still relatively unheard of in many parts of the world, and even in many parts of our own country. The lessons here are that education about the profession needs to and Massage Therapy Today September 2011
  • 11. must continue; that perhaps, in this particular setting, we can spend a day in the commu- nity, giving a lecture to the residents or health care workers about the benefits of massage therapy, and thus nurture a new understand- ing of what massage therapists do as part of the health care system. Exposing health care students to experiences such as this, with new cultures and ways of life, is a huge stepping stone in creating better health care practitioners. It solidifies our need and desire to help, and encourages us to keep working with those who cannot help themselves. It gives us insight into the human race and how we cope no matter what the situation, and how even with very little, one can achieve great contentment. Edwards summarizes what the trip has meant to her: “This trip amazed me in so many ways. I was nervous and excited to be going on such an adventure and knew that emo- tionally it would be a rollercoaster. It was that, and more! I was blown away at how quickly a large group of split disciplines could come together and teach each other about why we were all there. We met amazing people along the way and helped so many. As much as the people of San Jose de Ocoa benefitted from us being there, we also benefitted from them. I arrived home feeling different, wishing I could have stayed longer and given more. I realized that the things in life that matter most are family, friends, and loved ones, and life is what you make of it. I hope this is something I remember in the future.” Clark echoes Edwards’ thoughts: “This trip is something I will never forget. I learned so much from the people there, my peers, and our leaders. Back home, I still carry the appre- ciation we received and knowledge I gained. I would recommend this trip to anyone entering the health field.” Rodrigues agrees. “Throughout the trip, every- one got to know one another very well and some of us left best friends,” she says. “This trip was the best thing I could have done and I am glad I took the opportunity. It was a true eye-opener and life-changing experience. I may never be the same person again.” *Katherine Madaleno, Christina Rodrigues, Jessica Clark, and Mila Jimenez will be graduating in August 2011. Shay Phillips will graduate in December 2011. MT 11September 2011 Massage Therapy Today “This trip was the best thing I could have done and I am glad I took the opportunity. ”
  • 12. Massage Therapy Today September 2011 By Merrill Associates Focus on Volunteering Creating a Résumé to Showcase Volunteer and Service Experience Capitalizing on volunteer and service experiences can be very helpful if you are looking for your first job after school, plan- ning a career move, or returning to work after a hiatus. An important part of the job search process is communicating qualifications to potential employers. For most people, the résumé becomes the major communication challenge! Ronald and Caryl Rae Krannich of Dynamic Résumés say: “At the very least a résumé represents the unique you to others who may or may not know much about your particular mix of goals and capabilities.” An effective résumé successfully showcases your accomplishment and abilities, some of which may have been gained through volunteer and service experiences. These are just as pertinent and valuable as skills gained in paid employment. Focusing on a skill set The first task is to identify the skills that have been learned and utilized and create skill clusters that are relevant to the position you are applying for. To assess your skills, think first of broad categories: • Interpersonal skills—listening, counselling, collaborating, teamwork, negotiating. • Educational skills—teaching, advising, coaching, facilitating. • Communication skills—interviewing, editing, writing, public speaking, summarizing. • Creative skills—expressing, designing, drafting, innovating. • Analytical skills—observing, reasoning, assessing, analyzing, evaluating. • Problem-solving skills—researching, organiz- ing, clarifying, reviewing. • Leadership skills—initiating, managing, planning, motivating, recruiting, leading, promoting. • Management skills—delegating, supervising, hiring, implementing, scheduling, directing. • Technical skills—programming, computing, record-keeping, systematizing, accounting. Be as specific as possible in identifying your skills. “Good communication skills” is too broad; “excellent writing and editing skills” is not. Concentrate on essential skills. Employers are often looking for a general set of aptitudes and personality traits in addition to specific skills, such as the ability to acquire new technical skills quickly; teamwork skills; ability to sell ideas; a strong work ethic; ability to follow instructions; leadership ability; initiative; and reliability. These are the skills and qualities that can be documented for a résumé. Documentation of service When performing volunteer service, you can/ should request a “documentation of service” statement from your volunteer manager, program director, executive director, commit- tee chair or even a board chair. This written summary of your volunteer accomplishments may contain a position description, including title, duties, and responsibilities; skills utilized; dates of service; number of hours contributed; and training received. The letter may also contain a brief evaluation of your performance and overall contribution to the organization. 12 continued on page 18
  • 13. The RMTAO can help you make the impossible... With membership support and membership dollars, we can create change and opportunities for all RMTs
  • 14. # $ ! # # $ ! ! # ! $ ! " $ # ! " ! $ # # ! " " ! # ! # # ! ! ! # $ ! $ ! ! $
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  • 17. The Shiatsu School of Canada Inc. SSC Acupuncture Institute Providing complementary healthcare education since 1986 Follow your healing path this September... Fundamentals of Traditional Chinese Medicine (TCM) (100 hour course - 50 CEUs) Tuesdays - 8:30 to 4:30, September 6, to December 13, 2011 Fundamentals of TCM is a real eye opener for anyone who wishes to understand how their body functions and how to improve their health in everyday life. Not only will you be introduced to a unique medical model of the human body from a Chinese medical perspective, this course will also change your outlook on human health and the prevention of diseases. The course will introduce the historical and philisophical contexts, upon which Traditional Chinese Medicine (TCM) is based. Experience 25 years of quality training at the SSC Acupuncture Institute · Reasonable tuition and flexible payment plans · Small class sizes · Friendly positive environment · Expand your professional practice · Part-time schedules fast track options available · Study with expert faculty members Visit our website to learn more about our diploma programs, courses and workshops. www.shiatsucanada.com Call today for more information or to sit in on a class for free! Phone (416) 323-1818 / Toll Free: 1-800-263-1703
  • 18. 18 Massage Therapy Today September 2011 “Ask for letters of support and reference from your volunteer or service placement. ” When building a résumé to make a career change, be sure that the documentation of service letter highlights the skills or skill cluster you are working to develop. Organiza- tions should provide performance evaluations for all volunteers, and as a volunteer you have the right to request a statement of how well you performed your duties. Be sure to keep a copy for your files. Request records of all in-service training, workshops, and conferences attended. Title, instructor, dates, and a brief summary of the content should be included. Also, maintain copies of any letters of commendation, awards, newspaper articles, and so on that you receive. Ask for letters of support and reference from your volunteer or service placement. Such letters can speak to personal and work qualities such as dependability, punctuality, creativity, and flexibility as much as to specific skills. These can be especially helpful if you are new to the job market. They help to establish your credibility as a potential worker and support the personal qualities you have identified as important for a particular position. Your background Experience and education make up the core of your résumé. The experience section can include unpaid work, volunteer work, internships, service learning experiences, unstructured work, self-employment, and odd jobs. Search all areas of your back- ground for anything that relates to the specific skills cluster and general attributes your future employer is seeking. Relevant work experience is not limited to paid employment. If you are changing careers or exploring new areas, an unpaid experience that allowed you to develop new skills may be a better indicator of your ability to perform in a new area than paid employment in an unrelated area. Examples of unpaid, non-traditional experiences should be written up just like paid employment. For example: Public Relations Chair, Northwest Center Developed and implemented a marketing/ public relations strategy for the Northwest Center. Responsible for creating public and media relations efforts for the introduction of a new senior health program, which provided 24-hour emer- gency care for senior residents. Arranged numerous meetings and interviews with local newspapers, television, and radio stations; developed written publications
  • 19. for distribution citywide; and produced an in-house video. Recreation Centre Remodeling Project, Summer 2000 Organized 120 community volunteers to paint the interior of XYZ Recreation Centre. Solicited neighbourhood merchants for paint and sup- plies, including refreshments for all workers. Arranged for a local artist to design and paint a mural on entryway walls. Contacted local newspapers and television for press coverage. Librarian, Ellis Foundation Created a library that specialized in volunteer management and board development for the Ellis Foundation and its affiliate members. Created a computerized catalogue of all mate- rials, indexed and cross-referenced material, and developed circulation procedures. Devel- oped an annual project budget. Researched materials and recommended new additions. Wrote monthly book reviews for affiliate newsletter. Supervised all local and out-of- state circulation of materials. Another option is to list volunteer service under Special Interests or Community Involvements. These experiences demonstrate character traits such as motivation, commit- ment, and initiative. When filling out a job application, include relevant volunteer and service experience under Work History. If it asks for a salary, write unsalaried. Some organizations calculate a dollar value for the volunteer service. If you have that information, you might share it during the interview. Some applications have an “activities” section where you can list community involvement, associations, memberships, and so on. Remember, you are not limited to listing your volunteer and service activities in this section. 19September 2011 Massage Therapy Today MyofascialRelease Learn from the Experts ... John F. Barnes, PT, LMT, NCTMB International lecturer, author, and authority on Myofascial Release. Approved by Alberta, BC, NB, NS, Ontario, SK, MB Massage Therapist Associations. ºº TToo RReeggiisstteerr CCaallll 11--880000--FFAASSCCIIAALL www.MyofascialRelease.com CCaannaaddaa 22001111 Pediatric Myofascial Release Vancouver, BC — September 17 18 Myofascial Release I™ St. John’s Newfoundland — October 21-23 Myofascial Release Seminars is approved by the National Certification Board for Therapeutic Massage and Bodywork (NCBTMB) as a continuing education Approved Provider. #025821-00. continued on page 20
  • 20. 20 During the interview It will be up to you to discuss your volunteer and service history during the job interview. Talk about relevant activities and identify specific skills learned and used in your volunteer position. Be prepared to present letters and other materials from your docu- mentation portfolio to supplement your application and résumé. If your volunteer and service experience was meaningful to you, it will come across that way in the interview. Share challenges and growth experiences. Volunteer and service experiences are valuable, viable opportunities for acquiring new skills and aptitudes. Do not hesitate to put all your experiences to work for you. Allow your résumé to professionally showcase your volunteer and service accomplishments and abilities. Volunteer recognition If you are a volunteer manager, program or agency director, or board member, think about how you can help members and volunteers document the service they have given your or- ganization. When you write a letter of thanks to a volunteer, committee participant, or board member, identify and compliment particular skills and abilities displayed, as well as accom- plishments. This is an important component of overall volunteer recognition. If you are an officer in your association or serving on a committee or board, think about the abilities you have learned or acquired. Ask others who are serving with you to write letters to document skills such as meeting management, leadership, record keeping, and organization. This article is licensed under a Creative Commons License: http://creativecommons.org/licenses/by/2.0 MT Massage Therapy Today September 2011 “Volunteer and service experiences are valuable, viable opportunities for acquiring new skills. ”
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  • 22. 22 Volunteers are an essential part of any organization. Every charity and not- for-profit organization needs more resources to face the many challenges of today and the future. The RMTAO is no exception. Our volunteers are our backbone, allowing us to take on projects and challenges that would otherwise not be possible. In this issue of Massage Therapy Today, the RMTAO profiles one such volunteer. Krystin Bokalo has dedi- cated her time and energy to helping the association achieve its goals in moving the profession forward. We sat down with Krystin to talk about volunteering and what it has meant to her professional career. Krystin has been an RMT since December 2009. She currently works at HealthQuarters in Burlington, Ontario, where she helps her clients live up to the clinic’s motto of “live long and live well.” Krystin has also been a member of the RMTAO since 2009. While this makes her a relatively new member, her dedication and support of the association have been invaluable. Krystin is a volunteer on the RMTAO’s publication content review panel, with which she reads, reviews, and edits articles and submits feedback for a number of RMTAO publications. Krystin has also taken on the role of Chair of the RMTAO membership committee. This committee is cur- rently working on the development of a new awards program for the association to be presented to the Board of Directors for approval. What is your background and why did you became an RMT? I graduated in 2008 from an athletic therapy program and was immersed in athletics, working for several sporting teams. It was my exposure to the athlete population that made me realize the benefits of massage therapy in the treatment and rehabili- tation of individuals. It ultimately led me to go back to school at the Ontario College of Health and Technology in Stoney Creek, Ontario, to complete my massage therapy diploma. Have you been volunteering your whole life? For as long as I can remember, I have volunteered my time in one capacity or another. I remember going through high school and volun- teering at my local hospital, working with everyone from children to the geriatric patients. I continued at the hospital for some time, eventually helping oversee student volunteers. Throughout the years I have also volunteered with soup kitchens and handed out care packages of food to the homeless in Toronto. It is something I’ve enjoyed and felt the need to do. What type of volunteer activities do you currently participate in? Currently I have taken my enjoyment in volunteering and the enjoyment I have for my professional career and volunteered my time at marathons and other fitness-related events within my community. Do you volunteer your efforts in the field of massage therapy or outside of it? I would have to say both! How has volunteering added to your life? To your professional career? I feel like I am very fortunate for everything I have in life. With that being said, I think volunteering has helped me realize how lucky I am and how I can take my strengths to help others. Professionally, volun- teering has allowed me to network with a wide variety of regulated health professionals. Focus on Volunteering RMTAO Interviews: Krystin Bokalo, BAHSc, CAT(cc), RMT Massage Therapy Today September 2011 “Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has.” —Margaret Mead continued on page 24
  • 23. Excellent Educational DVDs for Massage Professionals Curties-Overzet Publications Toll-Free: 1-888-649-5411 Fax: 1-416-923-8116 info@curties-overzet.com curties-overzet.com Any Single Volume $54.95 Special Set Price $189.95 Individual Volume $49.95 Special Set Price $89.95 $39.95 $54.95 $49.95 Special Set Price $134.95 Assessment and treatment of nerve-related syndromes $36.95 Layer by layer dissection for manual therapists Massage techniques for pregnancy and birth Effective strategies for in-chair treatments
  • 24. 24 Massage Therapy Today September 2011 What is the value in volunteering for you? Volunteering allows me to give back to both the community I grew up in and to the profession I now work in. I think that is value in itself. What led you to volunteer your time and energy to the RMTAO? Volunteering with the RMTAO was a very easy decision for me; I knew when I became an RMT that volun- teering with the association was high on my list. I wanted to bring my strengths and interests to the RMTAO and help in any way I could. Volunteering has always been an important aspect of my life, so bring- ing it together with my profession was a natural decision. Has volunteering allowed you to network and increase your circle of peers? When you volunteer with the RMTAO or through a different avenue, I feel like you always meet someone that is in the same profession or an allied health care profession. Through volunteering, my circle of peers has grown drastically and allowed me to further understand other regulated health professions. Has volunteering enhanced your practice or changed you as an RMT? Volunteering has allowed me to interface with a wide range of individ- uals, which has helped me within my practice in understanding my clients and relating to them even more. I believe volunteering has further enhanced my compassion when treating. Would you recommend volunteering and charity work to others? Of course! I would encourage every- one to volunteer their time to either the profession or a cause that is important to them. It is as simple as setting aside a few hours a week, yet the personal reward is far greater than anything I can think of. MT
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  • 26. Massage Therapy Today September 2011 Aparna Prabhune, CGA, is from The Tax Management Centre, Oakville, Ontario. By Aparna Prabhune, CGA Focus on Volunteering Charitable Donations Tax Credit Canadians contribute to the well-being of their communities by donating money to charitable and non-profit organizations. This funding supports the provision of services, delivery of programs, and purchase of equip- ment and other materials. Charitable and non-profit organizations, in turn, support the community in many ways. What is a charitable donation? When you make a donation and receive nothing in return, it is a gift. When you give a gift to a registered charitable organization, the gift qualifies for a charitable donation tax credit. As stated by Margot Bai in her book Spend Smarter, Save Bigger, the dona- tion tax credit is the government’s way of ensuring that we donate with pre-tax dollars. In other words, the government does not want us to pay tax on the money we donate to registered charities. Donations or gifts to charities include cash, securities of listed public companies, life- insurance policies, a residual interest in trusts, ecologically sensitive land, and Canadian cultural property. What is the tax credit? The donation tax credit gives a return equiva- lent to the lowest marginal tax rate (in your province) on the first $200 that you donate, and the highest marginal tax rate tax credit on the remainder. In dollar values, a donation of $250 will give an individual a federal tax credit of $44.50—($200 15%) + ($50 29%)— with a corresponding provincial tax credit of $15.68—$200 5.05%) + ($50 11.16%). It is not a tax deduction but a tax credit that is applied against federal and Ontario taxes payable. The donation is limited to 75% of your net income for tax purposes. And any unused amounts may be carried forward for five years. Registered charities and how to donate Registered charities are charitable organiza- tions, public foundations, or private foundations that are established in Canada and reside in Canada. Registered charities operate for charitable purposes and must devote their resources to charitable activities. Every registered charity has a registration number from the Canada Revenue Agency. They are exempt from paying tax on their revenue, and can issue official donation receipts. You can confirm if the charity is a registered charitable organization by checking its registration www.cra-arc.gc.ca/ chrts-gvng/lstngs. Tax strategies If you are just starting out on your charitable giving pursuit then you may be donating less than $200 each year. Here are some strategies to maximize your tax credit return. • If you have a spouse, you can maximize the tax credit by including all the charitable donations on the tax return of one spouse. • You can carry forward your donation tax credit for up to 5 years and only use the $200 limit once. For example: If you donate $100 every year, instead of getting the lowest tax credit every year, you can carry it forward up to 5 years so that out of your $500 donated, $300 will be given a tax credit at the highest marginal rate. For more information, contact a professional tax advisor. MT 26 “In 2009, Statistics Canada reported that Canadians donated over $7.8 billion to charitable organizations providing invaluable services around the world. ”