XPossible Technologies provides internet and networking solutions for hotels, including XPossible Connect for hotel internet management and billing, XPossible Live! for digital signage, and XPossible Concierge for an iPad-based concierge service. They work with major hotel chains across Asia to install wired and wireless networks, provide 24/7 support, and customize solutions for each property. Some of their clients include Accor, Amari, Aman Resorts, Centara, Dusit, IHG, Minor, and Starwood properties across Thailand, Indonesia, Malaysia and other Asian countries.

1. Executive Summary: Hotel Solutions from XPossible Technologies
XPossible specializes in the following:
• XPossible Connect Hotel internet solutions with interface to front office system
• XPossible Hotel wireless and wired network
• XPossible Live! Digital Signage with ability to push Hotel Ads, Announcements to Guest Notebook, iPhone, iPads, etc
• XPossible Concierge – works on Apple iPad or Android Pad. We developed a platform to present all paper based documents in the hotel
room on the gadget. XPossible Concierge is integrated with XPossible Live! and XPossible Connect.
Introduction to XPossible Connect Solutions for Hotel Internet Services
XPossible Technologies started the development of the XPossible Connect Internet Management and Billing Gateway since 2002 and today we
have more than 200 hotel clients in the region with our internet solutions being certified by many international hotel chains. XPossible’s head
office is situated in Bangkok to cater to more than 70% of 5 star hotels in Thailand which uses XPossible solutions.
XPossible works with major network equipment vendors (CISCO, HP, Motorola Rackus) and also offers a range of OEM network equipment such
as data switches, wireless access points and UPS (with features tailored to suit the hotel environment). These equipment comes with 3 years
warranty and they are cost effective, reliable and well proven.
Advantages of XPossible Connect solutions:
• Provides customized welcome page design with guest self-service portal and information portal
• Provides certified 2 way intelligent interface with many PMS system e.g. Fidelio Opera, Softbank Epitome, Galaxy, etc
• Comes with Network Operation Center (NOC) that monitors all network equipment and alert support if there is any equipment breakdown
• Built-in intelligent bandwidth management to manage P2P services and prioritize selected services – supports VOIP
• Enables hotel to offer and manage internet services according to policies set for different tier of guests
• Hotel can offer free internet services in many variations and system supports various charge scheme which includes prepaid, post paid,
event, long stay, subscription, free internet, port based billing, etc
• Supports internet access via Notebook, PDAs and smart phones at the same time (depending on hotel policies)
• Supports access to corporate VPNs
XPossible offers the following services:
• Professional installation team to design and setup hotel LAN and wireless network
• 24x7 phone support to hotel guests
• XWork, an in house developed CRM system to track support calls and information of client sites
• Deploying English speaking technician onsite to support hotel guests
These are some of the hotel chains that have chosen XPossible Solutions:
• Accor Group (Sofitel, Ibis, Novotel, Le Fenix, etc) - 23 hotels
• Amari Group - 14 hotels
• Aman Resorts - 5 hotels
• Bayview Group - 3 hotels
• Chatrium Group (Chatrium, Emporium) - 3 hotels
• Centara Group - 4 hotels
• Dusit Group - 1 hotel
• Holiday Villa Group - 4 hotels
• IHG Group (Intercontinental, Holiday Inn) - 5 hotels
• Minor Group (Anantara, Four Seasons, Marriot, etc.) - 8 hotels
• Pan Pacific Group (Park Royal) - 1 hotel
• Resort World Group (Awana, Genting Highland, Regminton, Maxim Manila) - 5 hotels
• Starwood Group (St Regis, Westin, Le Meridian, Sheraton, etc) - 16 hotels
Some of our references from the region includes:
• Anantara Bangkok (formally Bangkok Marriot Resort and Spa)
• Holiday Inn and Intercontinental Hotel Bangkok
• Landmark Hotel Bangkok
• Mulia Hotel Jakarta
• Pattaya Marriot Resort and Spa
• Park Royal Hotel Penang
• Persada Convention Center and Puteri Pacific Hotel Johor
• Siam Kempinski Hotel Bangkok (new 5 star luxury hotel)
• The Magellan Sutera Resort and The Pacific Sutra Hotel (includes a large hotel convention centre in Kota Kinabaru totaling 1456 rooms)
• The St Regis Bangkok
• The Westin Langkawi Resort & Spa
www.xpossible.com XPossible Technologies
About Us
© XPossible Technologies 2012XPos-030812
XPossible Technologies Pte Ltd
18 Lorong Ampas
GS Building
Singapore 328779
Tel:+65-6286 2656, Fax:+65-6253 6251
XPossible Technologies (Thailand) Ltd
178/7 3rd Floor, Ratchadapisek Road
Chandrakasem, Chatuchak
Bangkok 10900, Thailand
Tel:+66-2939 6636, Fax:+66-2939 6634
XPossible Technologies Sdn Bhd
Suite B-07-10, Empire Soho, Empire Subang
Jalan SS16/1, 47500 Subang Jaya
Selangor, Malaysia
Tel:+603-5613 0997, Fax:+603-5622 1382