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KCR: Custom-Tailored Functional Service Provider
1. KCR is a European Contract Research Organization (CRO)
and a strategic solution provider for companies looking
for a reliable alternative to global CROs
KCR: Custom-Tailored
Functional Service
Provider
2. A reliable FSP Model is not only about a
successful service provision, but also the
creation of a win-win relationship between
Sponsor and Functional Service Provider.
Clinical Monitoring
Site Management
Project Authorization
Site Set-up and Contracting
Data Review
Startup Review
Encoding
Cross-functional Training
Project Management
Clinical Development
Biostatistics
Medical Writing
Pharmacovigilance
Clinical Operations Data Management Strategic Senior Expert
Solutions
Think Strategically,
Act Functionally
Through our vast Functional Service Provider (FSP) experience with a diverse client base, KCR has learned
that every Sponsor demands accelerated timelines, measurable results and reliable data. When seeking
outsourcing support they also want a customized program and the ability of the provider to react quickly to
any contingencies that may arise. In a wordāthey want flexibility.
KCR responds to these requirements by providing FSP solutions tailored to each and every client, whether
focusing on an individual CRA or an entire function, or combination of functions across multiple projects.
KCR has redefined the traditional
FSProlebydevelopinginnovative
solutions in response to our
clientsā needs and offering critical
resources that exceed their
expectations.
The KCR FSP Offer: Customized and Flexible
As a Functional Service Provider, KCR delivers a high degree of flexibility, offering strategic and
tactical solutions across 3 main areas: Clinical Operations, Data Management and Strategic
Senior Expert Solutions Sourcing.
Specialized Functions to Meet Your Specific Needs
www.kcrcro.com 2
3. The critical differentiator be-
tween these 3 models is the
Level of Line Management In-
tegration.
In the Insourcing FSP Model, the
Outsourced Line Manager is sole-
ly responsible for Insight Control
(IC) performance management
(single point of contact for the
Sponsor). In the other models,
the Manager assumes the addi-
tional responsibility of managing
the service function, resulting
in greater integration into the
Sponsorās organization.
KCRās FSP Process Provides Measurable Success by:
Reducing timelines and costs of the clinical Development process
Ensuring scalable resources
Discovering synergies that generate increased efficiencies
across all critical aspects of a clinical project
Cross-functional
Sourcing Model
ensuring comprehensive clinical
operations support across multiple
protocols on a national level
Considering flexibility as the key factor, KCR supports three
primary FSP Models:
Functional Sourcing
Model
delegating dedicated Teams
specialized in a particular area of
multiple-projects execution
Insourcing Model
basic sourcing model, primarily
within Clinical Monitoring
Functional Sourcing Model
Dedicated Teams within:
Data Managament
Statistical Programming
Project Design
Managament Teams
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KCRās FSP MODELS: āFit for purposeā
Cross-functional Sourcing Model
Securing ALL clinical operations as required by each country
Insourcing Model
Clinical Monitoring FSP
www.kcrcro.com 3
4. KCRās FSP TEAMS ā Operational Excellence Through
Relationships
KCRās multilevel training regimens ensure FSP Teams are fully prepared to undertake a wide variety
of projects in multiple countries and jurisdiction. Training is systematically adjusted to the changing
legal and regulatory environment and to the individual Sponsorās needs.
Cultural Fit & Seamless
Integration:
KCRās FSP international teams are regularly
trained in soft skills. This allows each and every
team member to seamlessly fit into a Sponsorās
company culture and effectively integrate
outsourced functions into the project.
High Staff Motivation:
KCRās effective in-built motivation system results
in staff enthusiasm, excellent work quality and
staff retention exceeding industry standards.
Innovation and Problem
Solving:
KCR employs highly efficient mechanisms in order
to quickly and accurately identify any problems
that may arise, guaranteeing that all issues are
addressed and resolved in a timely manner.
Scalability:
Whether the goal is to increase or reduce
resources in a timely manner KCR delivers full
headcount scalability in order to adjust quickly to
project needs.
WIN - WIN FSP RELATIONSHIP
Quality, Performance and Flexibilityā¦
All Seamlessly Integrated Into Your Project
KCR
FSP
expertise/cross -
functional teams
cultural fit seamless integration
time & costs
efficiencies
scalability of
resources
flexibility & āfit for
purposeā solutions
consistency in projects
staff and pricing
ā
ā ā
ā
www.kcrcro.com 4
5. KCR: A Leader in Client
Satisfaction Across All
Service Categories*
www.kcrcro.com 5
FSP Country Quality Award 2013 from AmgenLEadership
in quality
*According to one of the Top 20 Global Pharma Companies providersā assessment (2012)
Stakeholder Alignment PROBLEM SOLVING INNOVATION
Excellence
in Stakeholder
Alignment
Effective,
Creative
Problem
Solving
Leadership
in Innovation
CRO1 CRO1
CRO2 CRO2CRO3 CRO3
CRO4 CRO4
CRO1
CRO2 CRO3
CRO4
KCR excellence was also recognized by Amgen, the global biotechnology pioneer. KCR received the award in
the Site Management category in acknowledgment of the highest quality standards in the services provided.Ā