1. CrossReach Counselling
CrossReach Counselling is a
professional, charitable organisation
offering counselling services to the
community. We have been in operation
for over twenty years and have a
proven and highly successful track
record with hundreds of satisfied
clients.
We provide donation based counselling
services to individuals seeking
support. In addition, we offer formal
arrangements with companies and
organisations through our Workplace
Counselling Programme, Confidential
Conversations, which employees can
access as needed.
Businesses who choose to use
Confidential Conversations’ Workplace
Counselling Programme contribute
to the wider aims of CrossReach
Counselling by generating income
which enables us to offer counselling
more widely to other people in the
community, especially to those who
may otherwise be unable to afford to
pay for counselling.
CrossReach Counselling
is recognised as a service
of excellence by COSCA,
the national professional
organisation for counselling
in Scotland.
CrossReach
Confidential Conversations
Wallace House
3 Boswall Road
Edinburgh, EH5 3RJ
St Andrew’s Centre
9 Bayswell Road
Dunbar, EH43 1AB
Tom Allan Centre
23 Elmbank Street
Glasgow, G2 4PB
t: 0845 561 0112
e:confidential.conversations@crossreach.org.uk
www.crossreach.org.uk/confidential-conversations
CR0156
Children and Family Services

2. What Is An EAP?
An Employee Assistance Programme
(EAP) is a suite of professional services
designed to improve or maintain the
health of the workplace through a range
of supportive programming. This can
include services like counselling that offer
support to employees experiencing levels
of distress that may be affecting work
performance.
Backed by research, EAP services assume
the experience of improved personal
wellbeing will naturally lead to improved
productivity and fulfilment in one’s work
life. Our focus is to support the personal
wellbeing of each individual through our
workplace counselling services.
In addition, we support the efforts of
organisations to encourage wellbeing in
the workplace through education and
planning designed to encourage employee
participation.
Benefits Of An EAP Service:
99 Relief of distress
99 Reduced absenteeism
99 Reduced turnover
99 Increased job satisfaction
99 More positive work environment
99 Can help fulfill an employer’s ‘Duty of
Care’
EAP Can Address:
99 Emotional distress from depression,
anxiety or trauma
99 Coping with change
99 Managing stress or pressure
99 Loss of confidence or self-esteem
99 Health issues
99 Family and work relationships
99 Bereavement, loss, relocation
99 Bullying in the workplace
99 Drug or alcohol issues
Services Offered:
One-to-one counselling
Weekly sessions with a dedicated
counsellor over a short period (usually
6-8 weeks) addressing issues that may be
causing distress.
External supervision
This extends support to staff by providing
recurrent meetings with an impartial
professional counsellor, offering employees
a chance to offload: space and time to
reflect: an opportunity to consider causes
of stress at work and a chance to look
forward.
e:confidential.conversations@crossreach.org.uk
www.crossreach.org.uk/confidential-conversations
onfidential
onversations