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Table of Contents:
SoCalGas News: Give the Gift of Warmth
SoCalGas News: Spring Into Innovation
SoCalGas Natural Gas Vehicles Case Study: LA Metro
SoCalGas: Natural Gas Vehicles Case Study: Ryder
SoCalGas: Natural Gas Vehicles Case Study: LAUSD
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Give the gift of warmth
Caring customers like you have the power to provide
immediate aid and hope for those in need by helping less
fortunate members of our communities stay warm this
winter.
How it works
The Gas Assistance Fund enables local nonprofit agencies
to provide emergency bill payment assistance to seniors,
disabled individuals or newly unemployed with a one-time
grant for the amount of their gas bill (not to exceed $100).
Doubling your donation
The Gas Assistance Fund doubles the effect of your
donations through matching shareholder contributions. If
you donate $25, then shareholders will also donate $25.
Please make a contribution today!
.
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SoCalGas <webmaster@socalgas.messages2.com>
To: judith@judithwhitaker.com
Reply-To: webmaster@socalgas.messages2.com
Give the Gift of Warmth
December 12, 2013 2:17 PM
NEWSSPRING 2013
Follow us on: Twitter Facebook | socalgas.com 1-800-427-2200 TDD: 1-800-252-0259
SPRING INTO INNOVATION WITH THE GAS COMPANYSM
NATURAL GAS:
DID YOU KNOW?
This spring customers of The Gas Company ask: Can we be financially savvy and make our world
cleaner and greener? The answer is yes! At The Gas Company, our renewable energy, energy-
efficiency, natural gas vehicles, and sustainability programs are leading the way for a cleaner, more
sustainable future. We are committed to the research and development of innovative environmental
technology, while being a responsible steward of our limited natural resources. As the nation’s largest
natural gas distribution utility, we actively minimize our impact on air and water quality, sensitive
habitats and natural resources.
It warms your home, cooks your food and is the
energy-efficient, clean-burning fuel supply for
local industry in Southern California. Natural gas
is the pride of The Gas Company: it is cleaner
and less expensive than gasoline or diesel.
But The Gas Company’s commitment to this
abundant and inexpensive, energy solution goes
way beyond the pipeline. Our customers, from
homeowners and tenants to fleet operators,
know they are saving money and helping the
environment when they make the switch to
natural gas. And, because they need a reliable
fuel supply, customers have come to rely on The
Gas Company’s technical expertise and natural
gas service for more than 140 years!
Did You Know That Natural Gas is
the Fuel of Choice for:
• Millions of residential customers of The Gas Company.
Natural gas provides residential customers with
cheaper, cleaner energy for heating their homes,
cooking their food, and running their appliances.
• Thousands of natural gas vehicle (NGV) owners
throughout the world. Ninety Eight percent of The Gas
Company customers surveyed state they are happy
with their decision to purchase an NGV.
• Passenger bus fleets throughout the world including
more than 2,250 Metro buses in Southern California
alone. Natural gas buses have enabled L.A.’s transit
giant to reduce cancer-causing particulates by
98 percent, carbon monoxide by 80 percent and
greenhouse gas emissions by about 150 metric tons
per day since switching from diesel to natural gas.
• More than 400 Los Angeles School District (LAUSD)
natural gas school buses. Natural gas buses have
enabled LAUSD to reduce its greenhouse gas emissions
by 2,595 metric tons, a 7.5 percent reduction, as of
2007.
• Commercial trucking fleets nationwide and throughout
Southern California. Natural gas trucks reduce vehicle
carbon monoxide emissions by 90 to 97 percent and
carbon dioxide emissions by as much as 25 percent.
PRIMAVERA DE 2013
NOTICIASThe Gas Company
© 2013 Southern California Gas Company. All rights reserved. All trademarks are the property of their
respective owners. Some materials used under license, with all rights reserved by licensor. C Printed on recycled paper with soy-based inks. 5-1305 N1340014 4.67M
socalgas.com/espanol 1-800-342-4545 TDD: 1-800-252-0259
CAN ALGAE REALLY REDUCE
GREENHOUSE GAS EMISSIONS?
GAS NATURAL: ¿SABÍA USTED QUE?
VEHÍCULOS DE GAS NATURAL:
MAGNÍFICOS INCENTIVOS. GRANDES AHORROS.
It may sound like science fiction, but beginning last year, the combined efforts of The Gas Company and Scripps
Institution of Oceanography at University of California San Diego has helped make an unusual technical innovation a
reality. The two institutions worked collaboratively to design a unique, green, energy-production system. The system will
use algae to consume carbon dioxide (CO2
) emissions from natural gas combustion and cost-effectively convert the algae
into valuable byproducts such as biomethane, biodiesel and animal feed.
Our efforts to capture and reuse CO2
range from algae to rocket technology. The new partnership will also be conducting
an investigative research and systems engineering study to explore how algae production systems currently in
development could most effectively capture industrial CO2
emissions, including natural gas power plants, natural gas
compression equipment, water pumps and boilers. Just north of Bakersfield, The Gas Company’s technology partner is
testing the first natural gas power plant with 100 percent CO2
capture. So, Sci-Fi fans take note: What was once thought of
as being pure science fiction is happening now, right here at The Gas Company.
Calienta la casa, cocina la comida y es la fuente de abastecimiento de combustible eficiente en energía y de combustión
limpia de la industria local del sur de California. El gas natural es el orgullo de The Gas Company: es más limpio y menos
costoso que la gasolina o el diésel. Pero el compromiso de The Gas Company con esta solución energética abundante y
barata va más allá de la tubería. Nuestros clientes, desde el propietario y los inquilinos de una casa hasta los operadores
de flotas, saben que están ahorrando dinero y ayudando al medio ambiente cuando cambian a gas natural. ¡Y en virtud
de que necesitan una fuente de abastecimiento de combustible confiable, han llegado a confiar de la pericia técnica y el
servicio de gas natural de The Gas Company por más de 140 años!
Conducir un vehículo de gas natural (VGN) puede disminuir el tiempo que pasa en el tráfico, reducir su huella de carbono
y recortar drásticamente sus costos de combustible. Ahora, dos nuevos programas de incentivos están haciendo que el
costo y la comodidad de tener un VGN sean aún más atractivos.
Compre un vehículo de gas natural Honda Civic 2012 nuevo, mientras duren las existencias, y reciba una tarjeta de
combustible con valor de $3,000 para vehículos de gas natural comprimido (GNC) para usarse en estaciones de GNC
Clean Energy o una tarjeta de débito con valor de $2,000 que puede usarse en cualquier estación de GNC de la localidad.
Después de eso, puede anticipar que el GNC le va a costar aproximadamente $2.10* por galón (equivalente). Para detalles,
visite automobiles.honda.com/civic-natural-gas/incentives.aspx***
Reabastecer su vehículo de gas natural en casa también se ha vuelto más económico y cómodo. Ay un crédito al impuesto
federal de $1000 y también el Distrito para el Manejo de la Calidad del Aire de la Costa Sur (AQMD, por sus siglas en
inglés) en la compra de un aparato de reabastecimiento de gas natural en casa (HRA, por sus siglas en inglés). El “Phill”
HRA se puede comprar en Mansfield Gas Equipment Services. Para los requisitos de participación o para obtener más
información, visite mansfieldgasequipment.com***
*Fuente: AFDC Annual Fuel Price Report, Enero 2013. Los precios varían mes por mes.
**Los incentivos se ofrecerán hasta que se agoten los fondos.
*** Información disponible sólo en Inglés
NATURAL GAS VEHICLES:
GREAT INCENTIVES. BIG SAVINGS.
If you drive a natural gas vehicle (NGV) you can get access to
the carpool lane as a solo driver, reduce your carbon footprint
and dramatically lower your fuel costs. Now, two new incentive
programs are making the cost and convenience of owning an
NGV even more enticing.
Purchase a new 2012 Honda Civic natural gas vehicle, while supplies
last, and receive a $3,000 compressed natural gas (CNG) vehicle fuel card
for use at Clean Energy CNG stations or a $2,000 debit card that can be used at any local CNG station. After that,
the price can be around $2.10* per gallon (gasoline equivalent) for CNG. For details, visit automobiles.honda.com/
civic-natural-gas/incentives.aspx
Refueling your NGV at home has also become more affordable and convenient. There is a $1000 federal tax credit
and The South Coast Air Quality Management District (AQMD) is offering a $2000** incentive for a natural gas home
refueling appliance (HRA). The “Phill” HRA is available from Mansfield Gas Equipment Services. For eligibility details or
more information, visit mansfieldgasequipment.com
*Source: AFDC Annual Fuel Price Report, Jan. 2013. Prices vary month-to-month.
**Until funding is no longer available.
LOSANGELESCOUNTYMETROPOLITAN
TRANSPORTATIONAUTHORITY
Moving people with Compressed Natural Gas (CNG)
With more than a million riders each day counting on their
buses being on time, the Los Angeles County Metropolitan
Transportation Authority (Metro) needs a clean, cost-
efficient, reliable fuel supply. That’s why its entire fleet of
more than 2,250 buses runs on CNG from the Southern
California Gas Company (SoCalGas®
).
Metro is the largest transit property in the United States to
switch fully to CNG. It is abundant, produced in the United
States, inexpensive, and clean-burning. The transit giant chose
SoCalGas because it needed a reliable, expert partner to
keep the tanks filled. “It’s a good, effective partnership and
an example of where our industry needs to be thinking,” says
John Drayton, Metro’s manager of vehicle technology, who
oversaw the transition from diesel-powered buses to CNG.
A billion miles with CNG
Metro started considering alternative fuels in the 1970s.
It studied and tried different options, including methanol
and ethanol, which turned out to be far too damaging to
bus engines. Then, in the 1990s, Metro bought hundreds
of CNG buses, creating the first large fleet of its kind in
North America.
“Natural gas is an incredible fuel stock, not just for Metro.
Our whole country needs to be looking at this. Number one,
it’s a very abundant, domestically-available fuel,” Drayton
says. “Secondly, it’s fuel that is inherently clean. The cleaner
the fuel coming in, the cleaner the (emissions) coming out.”
In early 2011, Metro passed its billionth mile on CNG-fueled
buses and retired its last diesel bus.
“Fortunately, over the last 15 years, we’ve been able to
see this technology mature and I don’t think the arguments
have ever been more compelling that natural gas is the best
alternative to diesel today in every respect and arguably
is a better solution for many applications than diesel,”
says Drayton.
A cleaner fuel for Southern California
Drayton, who grew up in Southern California, remembers
training with the Claremont High School track team at 6 a.m.,
because by the afternoons, smog alerts would keep the
athletes indoors. “You would just watch the brownish-gray
haze come up each afternoon,” he recalls.
Now the air in Los Angeles is remarkably cleaner, thanks in
part to the use of natural gas in Metro’s buses. By switching to
CNG, Metro has reduced cancer-causing particulates from the
bus fleet by 98 percent, carbon monoxide by 80 percent and
greenhouse gases by about 150 tons per day.
Clean-air incentives help offset costs
Metro’s reduction in its vehicle emissions has also helped
reduce some of its costs through air quality agency offsets.
Transition costs were defrayed in part as the federal
government helped pay for the new buses. And allowances
from SoCalGas meant that Metro didn’t pay a dime for
installation of its gas lines.
(Continued on back)
“We’re running the cleanest buses in the
world and we’re running them at a fuel cost
that’s about 30 percent of diesel.”
NATURAL GAS VEHICLES
Customer Case Study
© 2013 Southern California Gas Company. All trademarks belong to their respective owners. All rights reserved. E Printed on recycled paper with soy-based inks.
Some materials used under license with all rights reserved by the licensor. N1360015 0713 XK
Now Metro is paying far less for CNG than it would pay for
diesel, as the cost of diesel fuel has spiked and become more
volatile and the price of natural gas has remained stable.
“We’re seeing a tremendous fuel cost savings these days.
We’re running the cleanest buses in the world and we’re
running them at a fuel cost that’s about 30 percent of
diesel,” Drayton says, pointing out that Metro is seeing
fuel cost savings of approximately $60 million to $70 million
each year.
A reliable partnership
When it comes to getting customers from one part of the
city to another, Metro knows all the twists and turns. But for
navigating the switch from diesel to natural gas, the transit
agency turned to SoCalGas and its account executives for
the technical support and resources to make the change.
“We know how to roll our buses down Wilshire Boulevard
and move people every day. That’s Metro’s bread and butter,
moving people. We’re not compressor operators,” Drayton
explains. “We’ve contracted out fueling, operating and
maintaining that whole fueling system cheaper and more
reliably than we could do it in-house.”
Whenever Metro has a question or a concern, SoCalGas’
account executive responds immediately, Drayton says. He
adds that SoCalGas took Metro’s technical managers to
the master facility for managing gas flow to demonstrate
pipeline and storage capacities. “It’s very reassuring to know
that SoCalGas is standing here behind all this,” Drayton says.
In fact, the fuel supplier has been so reliable, Metro doesn’t
worry about fuel on a day-to-day basis. “We take it for
granted that the fuel arrives here every day. Nobody wakes
up in the morning going, ‘I wonder if SoCalGas is going
to get us fuel this morning.’ I mean, it’s not even on our
radar screen.“
CNG: The fuel of the future
Now that Metro has pioneered the transition of a massive
bus fleet from diesel to CNG, it gets calls from other transit
agencies interested in making the switch. Drayton believes
natural gas will play an increasingly important role in the
nation’s fuel needs as the nationwide infrastructure grows
and fueling expands on major interstates. And CNG-fueled
engines are gaining in reliability while diesel engines, being
altered in an attempt to meet emission standards, are
becoming more costly and relatively less reliable.
“CNG is the best answer out there,” Drayton says.
“In terms of costs, in terms of economics, in terms of
emissions, in terms of domestic fuel, if you’re the application
that has access to pipeline natural gas, it’s the winning
recommendation today.”
Find out more
To find out if CNG is right for your transit, paratransit service
or other fleet, contact your SoCalGas account executive
or call 1-800-GAS-2000. Visit us online at socalgas.com
(search “NGV”).
socalgas.com 800-427-2000 Visit us on:
“Nobody wakes up in the morning going,
‘I wonder if SoCalGas is going to get us fuel
this morning.’”
RYDER: THE ROAD TO THE FUTURE AND CNG
Ryder System, Inc., a leading provider of commercial
transportation and supply-chain management solutions,
helps customers throughout North America, Europe and
Asia operate more efficiently for their bottom lines and
for the environment. One area in which Ryder is making
significant inroads is providing compressed natural gas
(CNG) vehicles for rent or lease to commercial customers.
Ryder clients taking advantage of the fuel cost savings and
environmental benefits of CNG in California include a
national office supply chain as well as a regional discount
retail chain, which signed a Ryder lease for a fleet of 40 CNG-
fueled trucks. In Southern California, the reliable source for
CNG is Southern California Gas Company (SoCalGas®
).
CNG: Abundant and reliable
Ryder has found that CNG is reliable and efficient. It is
domestically available and its use reduces the country’s
dependence on foreign oil. CNG is more in-demand than ever,
with additional companies asking SoCalGas about switching
their fleets to the alternative fuel.
“With natural gas technology, you can invest in a long-term
domestic energy source that’s clean and abundant,”
according to Ryder. “With more predictable pricing, you
can minimize uncertainty and save money — today and
tomorrow.”
Ryder: Recognized for green leadership
Ryder’s use of alternative fuels has garnered praise in the
business world. Inbound Logistics magazine has included
Ryder in its Green Partners listing for five years in a row,
and Newsweek has included Ryder in its ranking of the
top 500 green U.S. companies for three years in a row.
CNG-fueled vehicles contribute to a company’s green
credentials just as they reduce toxic pollutants in the
atmosphere. Clean-burning CNG can reduce trucks’
carbon monoxide emissions by 90 to 97 percent and
carbon dioxide emissions by as much as 25 percent.
CNG-powered fleets, with no smog-producing particulate
emissions, are a step on the path toward eliminating
air pollution and reducing the reliance on petroleum imports.
Cutting costs with CNG
Ryder has been able to offset the costs of its new CNG
trucks through air-quality and other agency grants.
Ryder’s partnership with the San Bernardino Associated
Governments and the Southern California Association of
Governments (SCAG) Clean Cities Coalition began in 2010
and includes the deployment of 202 heavy-duty natural
gas-powered vehicles in Southern California. The $38.7
million project is being funded as part of a joint public/
private industry partnership between the U.S. Department
of Energy, the California Energy Commission and Ryder.
Now Ryder’s customers are paying far less for CNG than they
would for diesel. As the cost of diesel fuel has spiked and become
more volatile, the price of natural gas has remained stable.
(Continued on back)
“With natural gas technology, you can
invest in a long-term domestic energy
source that’s clean and abundant.”
NATURAL GAS VEHICLES
Customer Case Study
Visit us on:socalgas.com 1-800-427-2000
© 2013 Southern California Gas Company. Trademarks are the property of their respective owners. All rights reserved. E Printed on recycled paper.
Some materials used under license, with all rights reserved by the licensor. N1360034 1213 1K
“It’s an economic discussion,” says Scott Perry, Ryder’s vice
president of supply-chain management. “Natural gas is much
more competitively priced across the marketplace compared
to traditional diesel products.”
Customers demanding CNG
More companies than ever are asking for natural gas
vehicles, Ryder reports. Businesses are making the transition
from diesel-fueled fleets to those powered by natural gas.
“We are hearing from many customers who are interested
in taking advantage of the cost-saving and environmental
benefits of natural gas,” says Perry.
It makes smart business sense: The fuel is cost-effective,
environmentally sound and available throughout
Southern California.
SoCalGas: The CNG experts
SoCalGas is the region’s expert in CNG. It partners with
its customers in finding the right fleet solutions with
CNG, whether a business needs its own fueling station
or opts to utilize the network of public fueling stations
throughout the region.
SoCalGas account executives work with fleet clients to connect
them with resources for grants, tax credits and other incentives
from public agencies encouraging or requiring businesses
to use alternative fuels. The experts at SoCalGas offer the
technical support that clients need to make the switch to CNG.
Ryder: 6 million miles on CNG…and counting
Ryder recently passed the 6-million-mile mark with its fleet
of natural gas vehicles — including 215 CNG tractors — in
California, Arizona and Michigan. Since Ryder deployed its
natural gas truck program in 2011, its vehicles have displaced
approximately 923,000 gallons of diesel fuel with domestically-
produced natural gas. It has eliminated more than 2,300
metric tons of carbon dioxide-equivalent emissions.
“We are committed to being a leader in providing flexible
solutions that enable companies to successfully implement
alternative fuel programs in their commercial truck operations,”
says Ryder’s Perry. “It is sustainability made simple.”
Is CNG right for you?
To find out if CNG is right for your trucking or other
fleet, contact your SoCalGas account executive or call
1-800-427-2000. Visit us online at socalgas.com
(search “NGV”).
“We are hearing from many customers
who are interested in the cost-saving and
environmental benefits of natural gas.”
LOS ANGELES UNIFIED SCHOOL DISTRICT
CNG school buses make the grade
With more than 40,000 students counting on their school
buses to pick them up in the morning and take them home
in the afternoon, the Los Angeles Unified School District
(LAUSD) needs a clean, cost-efficient, reliable fuel supply.
That’s why the nation’s second-largest school district turned
to Southern California Gas Company (SoCalGas®
) to provide
natural gas to fuel more than one-third of its entire school
bus fleet.
LAUSD chose Compressed Natural Gas (CNG) because it is
clean-burning, inexpensive and reliable. With the largest fleet
of CNG school buses in California, the district chose SoCalGas
because it needed an expert partner to keep the tanks filled.
“It’s a good product, it’s good for the environment and it serves
us well,” says Donald Wilkes, LAUSD’s transportation director.
Yellow school buses go green!
With the help of SoCalGas, LAUSD launched a pilot program
in the 1980s, starting with four CNG-fueled school buses.
Over the years, the district also considered buses fueled with
methanol, and later considered electric vehicles, but decided
CNG was the best alternative fuel choice. Currently 475 of
the district’s school buses run on CNG.
“It’s a clean-burning fuel; you don’t have the fumes in your
loading zones around school sites,” Wilkes says. “Anywhere
we have kids and staff we want it to be as safe and healthful
as possible.”
Wilkes knows how strong the fumes can be from diesel buses.
The Southern California native drove a school bus in the
1980s. Hot days were a struggle between wanting to let air
into the bus and fear that diesel fumes would seep in through
the back windows. “The kids would complain. It’d be hot and
they’d want to let the windows down and you’d have to deal
with those fumes,” he recalls. “Moving to CNG, you don’t
have that.”
The district began replacing many of its buses in the early
2000s. And in 2003, the school board passed the Healthy
Breathing Initiative in an effort to green the district,
including its buses. The initiative specified a preference for
new CNG buses. Since then the district has added two CNG
fueling stations. Now parents notice fewer fumes at loading
sites, and students learn the difference their own district can
make for the environment.
By replacing hundreds of diesel buses with CNG-fueled vehicles,
the district has reduced its greenhouse gas emissions by
2,595 metric tons, a 7.5% reduction just since 2007.
The arithmetic of incentives and fuel savings
LAUSD was able to use federal grants to pay most of the costs for
its new CNG-fueled buses. The South Coast Air Quality Manage-
ment District (SCAQMD) paid about 90% of the cost, Wilkes said.
And the district pays far less for CNG than for diesel. “It’s a
cheaper gas-gallon equivalent compared to gasoline or diesel
fuel,” Wilkes says, estimating that the cost per mile is about
20 cents cheaper overall for CNG than it would be for diesel.
“That can be substantial when you multiply that out by the
number of buses we have.”
(Continued on back)
“Anywhere we have kids and staff we want
it to be as safe and healthful as possible.”
NATURAL GAS VEHICLES
Customer Case Study
Visit us on:socalgas.com 1-800-427-2000
© 2013 Southern California Gas Company. Trademarks are the property of their respective owners. All rights reserved. E Printed on recycled paper.
Some materials used under license, with all rights reserved by the licensor. N1360028 1213
Furthermore, the price of natural gas has remained stable. “It’s
not prone to the price spikes that you see with gas and diesel,”
Wilkes says. “From a budgeting perspective you know what
you’re going to pay. With gas and diesel, that can be uncertain.”
Another savings the school district has realized with CNG is
the on-site, time-fill fueling system. Drivers park the buses in
their stalls at the end of their shifts, connect the fueling system
to the bus, leave it overnight and then disconnect it in the morning
when the bus is fully fueled. The district gets the maximum
mileage out of the bus each day and doesn’t have to pay the
driver to wait for fueling. “It helps to cut costs,” Wilkes says.
A reliable partnership: LAUSD and SoCalGas
LAUSD is expert at getting its students to class on time.
But for learning how to navigate the world of compressed
natural gas, the massive district turned to SoCalGas and its
account executives for the technical support and resources
to fuel its buses.
When they entered into the relationship through CNG,
SoCalGas account executives took the role of teacher, making
sure LAUSD officials understood the transition process.
“They’ve always been there” to answer questions, Wilkes
says. “They initiated many meetings to make sure we
understood everything. It’s been a very positive relationship.”
CNG: At the head of the class
Now that LAUSD has tested the transition process of
changing much of its old diesel bus fleet to clean CNG, it
gets calls from other school districts interested in switching.
“I always get questions about our fleet,” Wilkes says. He
cites the grants available from SCAQMD for buying the buses
as a plus. And for districts in the Southern California Gas
Company service area, he says, the company’s reliability and
knowledgeable staff make switching to CNG more feasible.
“SoCalGas has come aboard as a partner to help deliver
compressed natural gas,” Wilkes says. “If you can get help
with that infrastructure, that’s a big piece of it.”
Wilkes sees manufacturers adding to the variety of buses
made to run on CNG. And when they offer smaller buses as
well as the larger ones fueled by CNG, he sees even more
districts following LAUSD’s path. The district’s transportation
director believes CNG will play an ever-more important role
in the transportation needs of school districts.
“CNG is still a better buy and just a better engine in regards to
the environment” thanks to other options, Wilkes says. “I do see
growth in the CNG market, as large fleet operators replace their
vehicles. We’ve invested in CNG and we plan to stay with it.”
Find out more
To find out if CNG is right for your bus service or other
fleet, contact your SoCalGas account executive or call
1-800-427-2000. Visit us online at www.socalgas.com
(search “NGV”).
“...the cost per mile is about 20 cents cheaper
overall for CNG than it would be for diesel.”

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SoCalGas Corporate Copywriting Portfolio

  • 1. Corporate Copywriting PORTFOLIO Table of Contents: SoCalGas News: Give the Gift of Warmth SoCalGas News: Spring Into Innovation SoCalGas Natural Gas Vehicles Case Study: LA Metro SoCalGas: Natural Gas Vehicles Case Study: Ryder SoCalGas: Natural Gas Vehicles Case Study: LAUSD
  • 2. This message contains graphics. If you do not see the graphics, click here to view. Give the gift of warmth Caring customers like you have the power to provide immediate aid and hope for those in need by helping less fortunate members of our communities stay warm this winter. How it works The Gas Assistance Fund enables local nonprofit agencies to provide emergency bill payment assistance to seniors, disabled individuals or newly unemployed with a one-time grant for the amount of their gas bill (not to exceed $100). Doubling your donation The Gas Assistance Fund doubles the effect of your donations through matching shareholder contributions. If you donate $25, then shareholders will also donate $25. Please make a contribution today! . Postage rates are going up in 2014 Save money and pay online today! Sign up for My Account to pay online and: » Pick a date to pay your bill before it’s due » Set up payment reminders » Get an email when your bill is ready to view Connect with us: socalgas.com | Ways to Save | Pay Bill Online | Rebate Programs If you received this email from a friend or a colleague subscribe now. Make sure you receive our emails by adding webmaster@socalgas.messages2.com to your address book. Please do not reply to this email. Mail sent to this address cannot be answered. For assistance, please contact us. Southern California Gas Company values your privacy. For more information, view our Privacy Policy and Privacy Notice. SoCalGas <webmaster@socalgas.messages2.com> To: judith@judithwhitaker.com Reply-To: webmaster@socalgas.messages2.com Give the Gift of Warmth December 12, 2013 2:17 PM
  • 3. NEWSSPRING 2013 Follow us on: Twitter Facebook | socalgas.com 1-800-427-2200 TDD: 1-800-252-0259 SPRING INTO INNOVATION WITH THE GAS COMPANYSM NATURAL GAS: DID YOU KNOW? This spring customers of The Gas Company ask: Can we be financially savvy and make our world cleaner and greener? The answer is yes! At The Gas Company, our renewable energy, energy- efficiency, natural gas vehicles, and sustainability programs are leading the way for a cleaner, more sustainable future. We are committed to the research and development of innovative environmental technology, while being a responsible steward of our limited natural resources. As the nation’s largest natural gas distribution utility, we actively minimize our impact on air and water quality, sensitive habitats and natural resources. It warms your home, cooks your food and is the energy-efficient, clean-burning fuel supply for local industry in Southern California. Natural gas is the pride of The Gas Company: it is cleaner and less expensive than gasoline or diesel. But The Gas Company’s commitment to this abundant and inexpensive, energy solution goes way beyond the pipeline. Our customers, from homeowners and tenants to fleet operators, know they are saving money and helping the environment when they make the switch to natural gas. And, because they need a reliable fuel supply, customers have come to rely on The Gas Company’s technical expertise and natural gas service for more than 140 years! Did You Know That Natural Gas is the Fuel of Choice for: • Millions of residential customers of The Gas Company. Natural gas provides residential customers with cheaper, cleaner energy for heating their homes, cooking their food, and running their appliances. • Thousands of natural gas vehicle (NGV) owners throughout the world. Ninety Eight percent of The Gas Company customers surveyed state they are happy with their decision to purchase an NGV. • Passenger bus fleets throughout the world including more than 2,250 Metro buses in Southern California alone. Natural gas buses have enabled L.A.’s transit giant to reduce cancer-causing particulates by 98 percent, carbon monoxide by 80 percent and greenhouse gas emissions by about 150 metric tons per day since switching from diesel to natural gas. • More than 400 Los Angeles School District (LAUSD) natural gas school buses. Natural gas buses have enabled LAUSD to reduce its greenhouse gas emissions by 2,595 metric tons, a 7.5 percent reduction, as of 2007. • Commercial trucking fleets nationwide and throughout Southern California. Natural gas trucks reduce vehicle carbon monoxide emissions by 90 to 97 percent and carbon dioxide emissions by as much as 25 percent.
  • 4. PRIMAVERA DE 2013 NOTICIASThe Gas Company © 2013 Southern California Gas Company. All rights reserved. All trademarks are the property of their respective owners. Some materials used under license, with all rights reserved by licensor. C Printed on recycled paper with soy-based inks. 5-1305 N1340014 4.67M socalgas.com/espanol 1-800-342-4545 TDD: 1-800-252-0259 CAN ALGAE REALLY REDUCE GREENHOUSE GAS EMISSIONS? GAS NATURAL: ¿SABÍA USTED QUE? VEHÍCULOS DE GAS NATURAL: MAGNÍFICOS INCENTIVOS. GRANDES AHORROS. It may sound like science fiction, but beginning last year, the combined efforts of The Gas Company and Scripps Institution of Oceanography at University of California San Diego has helped make an unusual technical innovation a reality. The two institutions worked collaboratively to design a unique, green, energy-production system. The system will use algae to consume carbon dioxide (CO2 ) emissions from natural gas combustion and cost-effectively convert the algae into valuable byproducts such as biomethane, biodiesel and animal feed. Our efforts to capture and reuse CO2 range from algae to rocket technology. The new partnership will also be conducting an investigative research and systems engineering study to explore how algae production systems currently in development could most effectively capture industrial CO2 emissions, including natural gas power plants, natural gas compression equipment, water pumps and boilers. Just north of Bakersfield, The Gas Company’s technology partner is testing the first natural gas power plant with 100 percent CO2 capture. So, Sci-Fi fans take note: What was once thought of as being pure science fiction is happening now, right here at The Gas Company. Calienta la casa, cocina la comida y es la fuente de abastecimiento de combustible eficiente en energía y de combustión limpia de la industria local del sur de California. El gas natural es el orgullo de The Gas Company: es más limpio y menos costoso que la gasolina o el diésel. Pero el compromiso de The Gas Company con esta solución energética abundante y barata va más allá de la tubería. Nuestros clientes, desde el propietario y los inquilinos de una casa hasta los operadores de flotas, saben que están ahorrando dinero y ayudando al medio ambiente cuando cambian a gas natural. ¡Y en virtud de que necesitan una fuente de abastecimiento de combustible confiable, han llegado a confiar de la pericia técnica y el servicio de gas natural de The Gas Company por más de 140 años! Conducir un vehículo de gas natural (VGN) puede disminuir el tiempo que pasa en el tráfico, reducir su huella de carbono y recortar drásticamente sus costos de combustible. Ahora, dos nuevos programas de incentivos están haciendo que el costo y la comodidad de tener un VGN sean aún más atractivos. Compre un vehículo de gas natural Honda Civic 2012 nuevo, mientras duren las existencias, y reciba una tarjeta de combustible con valor de $3,000 para vehículos de gas natural comprimido (GNC) para usarse en estaciones de GNC Clean Energy o una tarjeta de débito con valor de $2,000 que puede usarse en cualquier estación de GNC de la localidad. Después de eso, puede anticipar que el GNC le va a costar aproximadamente $2.10* por galón (equivalente). Para detalles, visite automobiles.honda.com/civic-natural-gas/incentives.aspx*** Reabastecer su vehículo de gas natural en casa también se ha vuelto más económico y cómodo. Ay un crédito al impuesto federal de $1000 y también el Distrito para el Manejo de la Calidad del Aire de la Costa Sur (AQMD, por sus siglas en inglés) en la compra de un aparato de reabastecimiento de gas natural en casa (HRA, por sus siglas en inglés). El “Phill” HRA se puede comprar en Mansfield Gas Equipment Services. Para los requisitos de participación o para obtener más información, visite mansfieldgasequipment.com*** *Fuente: AFDC Annual Fuel Price Report, Enero 2013. Los precios varían mes por mes. **Los incentivos se ofrecerán hasta que se agoten los fondos. *** Información disponible sólo en Inglés NATURAL GAS VEHICLES: GREAT INCENTIVES. BIG SAVINGS. If you drive a natural gas vehicle (NGV) you can get access to the carpool lane as a solo driver, reduce your carbon footprint and dramatically lower your fuel costs. Now, two new incentive programs are making the cost and convenience of owning an NGV even more enticing. Purchase a new 2012 Honda Civic natural gas vehicle, while supplies last, and receive a $3,000 compressed natural gas (CNG) vehicle fuel card for use at Clean Energy CNG stations or a $2,000 debit card that can be used at any local CNG station. After that, the price can be around $2.10* per gallon (gasoline equivalent) for CNG. For details, visit automobiles.honda.com/ civic-natural-gas/incentives.aspx Refueling your NGV at home has also become more affordable and convenient. There is a $1000 federal tax credit and The South Coast Air Quality Management District (AQMD) is offering a $2000** incentive for a natural gas home refueling appliance (HRA). The “Phill” HRA is available from Mansfield Gas Equipment Services. For eligibility details or more information, visit mansfieldgasequipment.com *Source: AFDC Annual Fuel Price Report, Jan. 2013. Prices vary month-to-month. **Until funding is no longer available.
  • 5. LOSANGELESCOUNTYMETROPOLITAN TRANSPORTATIONAUTHORITY Moving people with Compressed Natural Gas (CNG) With more than a million riders each day counting on their buses being on time, the Los Angeles County Metropolitan Transportation Authority (Metro) needs a clean, cost- efficient, reliable fuel supply. That’s why its entire fleet of more than 2,250 buses runs on CNG from the Southern California Gas Company (SoCalGas® ). Metro is the largest transit property in the United States to switch fully to CNG. It is abundant, produced in the United States, inexpensive, and clean-burning. The transit giant chose SoCalGas because it needed a reliable, expert partner to keep the tanks filled. “It’s a good, effective partnership and an example of where our industry needs to be thinking,” says John Drayton, Metro’s manager of vehicle technology, who oversaw the transition from diesel-powered buses to CNG. A billion miles with CNG Metro started considering alternative fuels in the 1970s. It studied and tried different options, including methanol and ethanol, which turned out to be far too damaging to bus engines. Then, in the 1990s, Metro bought hundreds of CNG buses, creating the first large fleet of its kind in North America. “Natural gas is an incredible fuel stock, not just for Metro. Our whole country needs to be looking at this. Number one, it’s a very abundant, domestically-available fuel,” Drayton says. “Secondly, it’s fuel that is inherently clean. The cleaner the fuel coming in, the cleaner the (emissions) coming out.” In early 2011, Metro passed its billionth mile on CNG-fueled buses and retired its last diesel bus. “Fortunately, over the last 15 years, we’ve been able to see this technology mature and I don’t think the arguments have ever been more compelling that natural gas is the best alternative to diesel today in every respect and arguably is a better solution for many applications than diesel,” says Drayton. A cleaner fuel for Southern California Drayton, who grew up in Southern California, remembers training with the Claremont High School track team at 6 a.m., because by the afternoons, smog alerts would keep the athletes indoors. “You would just watch the brownish-gray haze come up each afternoon,” he recalls. Now the air in Los Angeles is remarkably cleaner, thanks in part to the use of natural gas in Metro’s buses. By switching to CNG, Metro has reduced cancer-causing particulates from the bus fleet by 98 percent, carbon monoxide by 80 percent and greenhouse gases by about 150 tons per day. Clean-air incentives help offset costs Metro’s reduction in its vehicle emissions has also helped reduce some of its costs through air quality agency offsets. Transition costs were defrayed in part as the federal government helped pay for the new buses. And allowances from SoCalGas meant that Metro didn’t pay a dime for installation of its gas lines. (Continued on back) “We’re running the cleanest buses in the world and we’re running them at a fuel cost that’s about 30 percent of diesel.” NATURAL GAS VEHICLES Customer Case Study
  • 6. © 2013 Southern California Gas Company. All trademarks belong to their respective owners. All rights reserved. E Printed on recycled paper with soy-based inks. Some materials used under license with all rights reserved by the licensor. N1360015 0713 XK Now Metro is paying far less for CNG than it would pay for diesel, as the cost of diesel fuel has spiked and become more volatile and the price of natural gas has remained stable. “We’re seeing a tremendous fuel cost savings these days. We’re running the cleanest buses in the world and we’re running them at a fuel cost that’s about 30 percent of diesel,” Drayton says, pointing out that Metro is seeing fuel cost savings of approximately $60 million to $70 million each year. A reliable partnership When it comes to getting customers from one part of the city to another, Metro knows all the twists and turns. But for navigating the switch from diesel to natural gas, the transit agency turned to SoCalGas and its account executives for the technical support and resources to make the change. “We know how to roll our buses down Wilshire Boulevard and move people every day. That’s Metro’s bread and butter, moving people. We’re not compressor operators,” Drayton explains. “We’ve contracted out fueling, operating and maintaining that whole fueling system cheaper and more reliably than we could do it in-house.” Whenever Metro has a question or a concern, SoCalGas’ account executive responds immediately, Drayton says. He adds that SoCalGas took Metro’s technical managers to the master facility for managing gas flow to demonstrate pipeline and storage capacities. “It’s very reassuring to know that SoCalGas is standing here behind all this,” Drayton says. In fact, the fuel supplier has been so reliable, Metro doesn’t worry about fuel on a day-to-day basis. “We take it for granted that the fuel arrives here every day. Nobody wakes up in the morning going, ‘I wonder if SoCalGas is going to get us fuel this morning.’ I mean, it’s not even on our radar screen.“ CNG: The fuel of the future Now that Metro has pioneered the transition of a massive bus fleet from diesel to CNG, it gets calls from other transit agencies interested in making the switch. Drayton believes natural gas will play an increasingly important role in the nation’s fuel needs as the nationwide infrastructure grows and fueling expands on major interstates. And CNG-fueled engines are gaining in reliability while diesel engines, being altered in an attempt to meet emission standards, are becoming more costly and relatively less reliable. “CNG is the best answer out there,” Drayton says. “In terms of costs, in terms of economics, in terms of emissions, in terms of domestic fuel, if you’re the application that has access to pipeline natural gas, it’s the winning recommendation today.” Find out more To find out if CNG is right for your transit, paratransit service or other fleet, contact your SoCalGas account executive or call 1-800-GAS-2000. Visit us online at socalgas.com (search “NGV”). socalgas.com 800-427-2000 Visit us on: “Nobody wakes up in the morning going, ‘I wonder if SoCalGas is going to get us fuel this morning.’”
  • 7. RYDER: THE ROAD TO THE FUTURE AND CNG Ryder System, Inc., a leading provider of commercial transportation and supply-chain management solutions, helps customers throughout North America, Europe and Asia operate more efficiently for their bottom lines and for the environment. One area in which Ryder is making significant inroads is providing compressed natural gas (CNG) vehicles for rent or lease to commercial customers. Ryder clients taking advantage of the fuel cost savings and environmental benefits of CNG in California include a national office supply chain as well as a regional discount retail chain, which signed a Ryder lease for a fleet of 40 CNG- fueled trucks. In Southern California, the reliable source for CNG is Southern California Gas Company (SoCalGas® ). CNG: Abundant and reliable Ryder has found that CNG is reliable and efficient. It is domestically available and its use reduces the country’s dependence on foreign oil. CNG is more in-demand than ever, with additional companies asking SoCalGas about switching their fleets to the alternative fuel. “With natural gas technology, you can invest in a long-term domestic energy source that’s clean and abundant,” according to Ryder. “With more predictable pricing, you can minimize uncertainty and save money — today and tomorrow.” Ryder: Recognized for green leadership Ryder’s use of alternative fuels has garnered praise in the business world. Inbound Logistics magazine has included Ryder in its Green Partners listing for five years in a row, and Newsweek has included Ryder in its ranking of the top 500 green U.S. companies for three years in a row. CNG-fueled vehicles contribute to a company’s green credentials just as they reduce toxic pollutants in the atmosphere. Clean-burning CNG can reduce trucks’ carbon monoxide emissions by 90 to 97 percent and carbon dioxide emissions by as much as 25 percent. CNG-powered fleets, with no smog-producing particulate emissions, are a step on the path toward eliminating air pollution and reducing the reliance on petroleum imports. Cutting costs with CNG Ryder has been able to offset the costs of its new CNG trucks through air-quality and other agency grants. Ryder’s partnership with the San Bernardino Associated Governments and the Southern California Association of Governments (SCAG) Clean Cities Coalition began in 2010 and includes the deployment of 202 heavy-duty natural gas-powered vehicles in Southern California. The $38.7 million project is being funded as part of a joint public/ private industry partnership between the U.S. Department of Energy, the California Energy Commission and Ryder. Now Ryder’s customers are paying far less for CNG than they would for diesel. As the cost of diesel fuel has spiked and become more volatile, the price of natural gas has remained stable. (Continued on back) “With natural gas technology, you can invest in a long-term domestic energy source that’s clean and abundant.” NATURAL GAS VEHICLES Customer Case Study
  • 8. Visit us on:socalgas.com 1-800-427-2000 © 2013 Southern California Gas Company. Trademarks are the property of their respective owners. All rights reserved. E Printed on recycled paper. Some materials used under license, with all rights reserved by the licensor. N1360034 1213 1K “It’s an economic discussion,” says Scott Perry, Ryder’s vice president of supply-chain management. “Natural gas is much more competitively priced across the marketplace compared to traditional diesel products.” Customers demanding CNG More companies than ever are asking for natural gas vehicles, Ryder reports. Businesses are making the transition from diesel-fueled fleets to those powered by natural gas. “We are hearing from many customers who are interested in taking advantage of the cost-saving and environmental benefits of natural gas,” says Perry. It makes smart business sense: The fuel is cost-effective, environmentally sound and available throughout Southern California. SoCalGas: The CNG experts SoCalGas is the region’s expert in CNG. It partners with its customers in finding the right fleet solutions with CNG, whether a business needs its own fueling station or opts to utilize the network of public fueling stations throughout the region. SoCalGas account executives work with fleet clients to connect them with resources for grants, tax credits and other incentives from public agencies encouraging or requiring businesses to use alternative fuels. The experts at SoCalGas offer the technical support that clients need to make the switch to CNG. Ryder: 6 million miles on CNG…and counting Ryder recently passed the 6-million-mile mark with its fleet of natural gas vehicles — including 215 CNG tractors — in California, Arizona and Michigan. Since Ryder deployed its natural gas truck program in 2011, its vehicles have displaced approximately 923,000 gallons of diesel fuel with domestically- produced natural gas. It has eliminated more than 2,300 metric tons of carbon dioxide-equivalent emissions. “We are committed to being a leader in providing flexible solutions that enable companies to successfully implement alternative fuel programs in their commercial truck operations,” says Ryder’s Perry. “It is sustainability made simple.” Is CNG right for you? To find out if CNG is right for your trucking or other fleet, contact your SoCalGas account executive or call 1-800-427-2000. Visit us online at socalgas.com (search “NGV”). “We are hearing from many customers who are interested in the cost-saving and environmental benefits of natural gas.”
  • 9. LOS ANGELES UNIFIED SCHOOL DISTRICT CNG school buses make the grade With more than 40,000 students counting on their school buses to pick them up in the morning and take them home in the afternoon, the Los Angeles Unified School District (LAUSD) needs a clean, cost-efficient, reliable fuel supply. That’s why the nation’s second-largest school district turned to Southern California Gas Company (SoCalGas® ) to provide natural gas to fuel more than one-third of its entire school bus fleet. LAUSD chose Compressed Natural Gas (CNG) because it is clean-burning, inexpensive and reliable. With the largest fleet of CNG school buses in California, the district chose SoCalGas because it needed an expert partner to keep the tanks filled. “It’s a good product, it’s good for the environment and it serves us well,” says Donald Wilkes, LAUSD’s transportation director. Yellow school buses go green! With the help of SoCalGas, LAUSD launched a pilot program in the 1980s, starting with four CNG-fueled school buses. Over the years, the district also considered buses fueled with methanol, and later considered electric vehicles, but decided CNG was the best alternative fuel choice. Currently 475 of the district’s school buses run on CNG. “It’s a clean-burning fuel; you don’t have the fumes in your loading zones around school sites,” Wilkes says. “Anywhere we have kids and staff we want it to be as safe and healthful as possible.” Wilkes knows how strong the fumes can be from diesel buses. The Southern California native drove a school bus in the 1980s. Hot days were a struggle between wanting to let air into the bus and fear that diesel fumes would seep in through the back windows. “The kids would complain. It’d be hot and they’d want to let the windows down and you’d have to deal with those fumes,” he recalls. “Moving to CNG, you don’t have that.” The district began replacing many of its buses in the early 2000s. And in 2003, the school board passed the Healthy Breathing Initiative in an effort to green the district, including its buses. The initiative specified a preference for new CNG buses. Since then the district has added two CNG fueling stations. Now parents notice fewer fumes at loading sites, and students learn the difference their own district can make for the environment. By replacing hundreds of diesel buses with CNG-fueled vehicles, the district has reduced its greenhouse gas emissions by 2,595 metric tons, a 7.5% reduction just since 2007. The arithmetic of incentives and fuel savings LAUSD was able to use federal grants to pay most of the costs for its new CNG-fueled buses. The South Coast Air Quality Manage- ment District (SCAQMD) paid about 90% of the cost, Wilkes said. And the district pays far less for CNG than for diesel. “It’s a cheaper gas-gallon equivalent compared to gasoline or diesel fuel,” Wilkes says, estimating that the cost per mile is about 20 cents cheaper overall for CNG than it would be for diesel. “That can be substantial when you multiply that out by the number of buses we have.” (Continued on back) “Anywhere we have kids and staff we want it to be as safe and healthful as possible.” NATURAL GAS VEHICLES Customer Case Study
  • 10. Visit us on:socalgas.com 1-800-427-2000 © 2013 Southern California Gas Company. Trademarks are the property of their respective owners. All rights reserved. E Printed on recycled paper. Some materials used under license, with all rights reserved by the licensor. N1360028 1213 Furthermore, the price of natural gas has remained stable. “It’s not prone to the price spikes that you see with gas and diesel,” Wilkes says. “From a budgeting perspective you know what you’re going to pay. With gas and diesel, that can be uncertain.” Another savings the school district has realized with CNG is the on-site, time-fill fueling system. Drivers park the buses in their stalls at the end of their shifts, connect the fueling system to the bus, leave it overnight and then disconnect it in the morning when the bus is fully fueled. The district gets the maximum mileage out of the bus each day and doesn’t have to pay the driver to wait for fueling. “It helps to cut costs,” Wilkes says. A reliable partnership: LAUSD and SoCalGas LAUSD is expert at getting its students to class on time. But for learning how to navigate the world of compressed natural gas, the massive district turned to SoCalGas and its account executives for the technical support and resources to fuel its buses. When they entered into the relationship through CNG, SoCalGas account executives took the role of teacher, making sure LAUSD officials understood the transition process. “They’ve always been there” to answer questions, Wilkes says. “They initiated many meetings to make sure we understood everything. It’s been a very positive relationship.” CNG: At the head of the class Now that LAUSD has tested the transition process of changing much of its old diesel bus fleet to clean CNG, it gets calls from other school districts interested in switching. “I always get questions about our fleet,” Wilkes says. He cites the grants available from SCAQMD for buying the buses as a plus. And for districts in the Southern California Gas Company service area, he says, the company’s reliability and knowledgeable staff make switching to CNG more feasible. “SoCalGas has come aboard as a partner to help deliver compressed natural gas,” Wilkes says. “If you can get help with that infrastructure, that’s a big piece of it.” Wilkes sees manufacturers adding to the variety of buses made to run on CNG. And when they offer smaller buses as well as the larger ones fueled by CNG, he sees even more districts following LAUSD’s path. The district’s transportation director believes CNG will play an ever-more important role in the transportation needs of school districts. “CNG is still a better buy and just a better engine in regards to the environment” thanks to other options, Wilkes says. “I do see growth in the CNG market, as large fleet operators replace their vehicles. We’ve invested in CNG and we plan to stay with it.” Find out more To find out if CNG is right for your bus service or other fleet, contact your SoCalGas account executive or call 1-800-427-2000. Visit us online at www.socalgas.com (search “NGV”). “...the cost per mile is about 20 cents cheaper overall for CNG than it would be for diesel.”