Mainly exposes the factors of informal oral communications

1. Jobin Joseph
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2.  It is also termed as ‘Grapevine’ or ‘Bush telegraph’.
 Spend more time talking than writing in business.
 Most of our oral communication will be informal.
 Some of it will be formal as in meetings,phone
calls,dictation,speeches, and oral reports.
 Informal English is Used in everyday, personal
conversations.
 Sentences are simpler and shorter
Jobin Joseph

3.  TALKING
 WELCOMING VISITORS
 CONVERSATIONS
 INVITING
 SPEECH
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4.  Talking Style
 Voice quality
 Word choice and vocabulary
 Central Role of Adaptation
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5.  TalkingStyle : Style is the blending of
pitch,speed and volume
 VoiceQuality : Good voice quality helps one
communicate it involves pitch,delivery
speed,volume
 Word Choice and Vocabulary : Choose words
in your listener’s vocabulary.
 CentralRole of Adaptation : includes word
selection
Jobin Joseph

6.  We use some words for welcoming
visitors :
 Informally welcome the visitors
 With interest
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7.  Good morning/good after noon – ladies and
gentle man.
 Hello / Hai – everyone.
 First of all , let me thank you all for coming
here today.
 It’s good to see you all here.
Jobin Joseph

8. START WITH…
 Become Interested in Everyone
 Be Observant
 Be Courteous
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9.  OK, here’s the thing..
 You doing OK?
 Hi, …! What’s new?
 Hi, …! What’s up?
 Hi, …! Long time no see!
 Hi, …! Have you been keeping busy?
 Do you mind me asking…?
 How are you getting on?
Jobin Joseph

10.  Ask their opinion : On any topic.
 Concern for the person : Empathy always works.
 Interest in the person: Ask about their lives.
 Linking: Connect what is said to other things.
 Plans for the future: Talk about what will or
might happen.
 Progressive disclosure: Tell a bit about yourself
at a time.
 Tell stories: Use the power of the storyteller.
 Topical events: Talk about news and recent
events.
 Topic list: Build yourself a bag of interesting
topics.
Jobin Joseph

11. Invite mannerly.
When we invite a person,
 Would you like to….?
 I’d like you to………
 I’d like to invite you to…….
 How/what about……?
 Why don’t you…….?
 Like to …….?
 Care for…….?
 Would you be interested in ……?
 Perhaps you’d care to……
 We should be very pleased/delighted if
you could
Jobin Joseph

12. Points of accepting an Inviting :-
 Thank you. I’d like to very much
 That’d be nice.
 Yes, please.
 That sounds a nice idea.
 With pleasure.
 O.K. / alright
 I won’t say no.
 We’d very much like to……
 We’d be delighted to ……
 What a splendid idea! Thank you.
 That’d give us the greatest pleasure.
 That’s really most kind of you.
Jobin Joseph

13. 1. Courteous speech.
2. Polite speech
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14.  Be courteous…
 Being
courteous is a part of being
cooperative.
 Try to make our speech mannerly.
 Always neat to others.
 Respect and give the permission to others.
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15.  It is also same as Courteous speech.
 Polite words are the mannerly person's stock in trade.
 ‘Please’ is the most basic word of civility.
 ‘Thank you’ recognizes a person's kindness or
consideration
 ‘May I?’ asks permission
 ‘I’m sorry’
 Pardon me’ is a polite way of excusing yourself.
Jobin Joseph

16.  Here you are. There you go. (when giving
something to someone)
 Excuse me?, Come again? (to ask someone to
repeat something)
 What do you mean? (to ask for explanation)
 So, you're saying that...? (to ask for confirmation)
 Exactly!, I couldn't agree with you more. (to agree
with someone)
 By the way..., Anyway... (to change the topic)
 See you. Take care. (to say goodbye)
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17. Turkish Proverb
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18. Jobin Joseph