The slide deck from a recent presentation at the 2015 Gilbane Conference in Boston, MA by Deb Lavoy of Narrative Builders in partnership with Jostle.

1. @jostleme
Engagement isn’t patronizing.
Four things that drive engagement.
Deb Lavoy
@deb_lavoy
www.jostle.me

3. 316 survey respondents
67% EMPLOYEES 33% EXECS

4. EXECS WHO
BELIEVE
EMPLOYEE
ENGAGEMENT IS
IMPORTANT 99%

5. AVERAGE EMPLOYEE ENGAGEMENT - MEH
EMPLOYEES
EMPLOYEES:
RATE YOUR OWN ENGAGEMENT
EXECS:
RATE YOUR EMPLOYEES’ ENGAGEMENT
EXECS
5.46 5.88

6. EMPLOYEE ENGAGEMENT PROGRAMS – MINIMAL IMPACT
DOES YOUR COMPANY HAVE AN EMPLOYEE ENGAGEMENT PROGRAM?
WITH WITHOUT ALL WITH WITHOUT ALL
EMPLOYEES EXECS
5.5 5.9 4.7 5.9 6.6 5.2

7. EMPLOYEE COMMS – NOT VERY ENGAGING
NEWSLETTER TOWNHALL EMPLOYEE
RECOGNITION
PROGRAM
INTRANET
EMPLOYEES RATE AS “VERY ENGAGING”
6% 19% 22% 15%

8. WHAT HAS IMPACT?
CORRELATION
COEFFICIENT:
1.0 = perfect correlaJon
0.7 - 0.9 = strong correlaJon
CorrelaJon coefficient: likelihood that
the variable predicts engagement.
PROUD TO WORK
HERE
0.8
RESPECT FOR
LEADERSHIP
0.75 0.75
POSITIVE
CULTURE

9. WORK THAT MATTERS, MATTERS.
DOES YOUR WORK MATTER TO...?
CUSTOMERS LARGER
CAUSE
COMPANY
MATTERS
6.2 5.8 6.2 2.8 3.4 4.2
DOESN’T MATTER
CUSTOMERS LARGER
CAUSE
COMPANY

10. 10
SO - FOUR THINGS THAT ENGAGE EMPLOYEES
RESPECT PRIDE WORK THAT
MATTERS
CULTURE

11. How do we
do that?

12. BE CLEAR ABOUT
WHAT MATTERS

13. TO THE BIG
PICTURE

14. to customers

15. to the company

16. to the company
transparency
context
connectedness

18. 18
SO - FOUR THINGS THAT ENGAGE EMPLOYEES
RESPECT PRIDE WORK THAT
MATTERS
CULTURE

19. EARN RESPECT

20. EARN RESPECT
competence
humility
visibility
integrity

22. 22
SO - FOUR THINGS THAT ENGAGE EMPLOYEES
RESPECT PRIDE WORK THAT
MATTERS
CULTURE

23. EARN PRIDE

24. EARN PRIDE
QUEST
AUTHENTICITY
IMPACT
ROLE

26. 26
SO - FOUR THINGS THAT ENGAGE EMPLOYEES
RESPECT PRIDE WORK THAT
MATTERS
CULTURE

27. culture

28. culture
commit
treat people well
guts

30. How do we make
communica^ons
engaging?

31. LEADERSHIP PEER-to-PEER
FREQUENCY INCLUSION AUTHENTICITY
VALUES
EMPATHY
Using communicaJons to promote engagement

33. 33
SO - FOUR THINGS THAT ENGAGE EMPLOYEES
RESPECT PRIDE WORK THAT
MATTERS
CULTURE

34. Thank you.
www.jostle.me
Deb Lavoy
deb@narraCvebuilders.com
@deb_lavoy
@jostleme