1. Unleash best business plan with ISO 9001:2008
“Give them quality. That is the best kind of advertisement.”this is one
of the best quotes about quality management. A sneak peak on ISO
9001:2008, a standard benchmark for quality management.
Caravan Restaurant is one of the famous restaurants’ in Dubai. This
restaurant is famous for Indian, Chinese, Middle East, and European
cuisine and various other mouth savouring dishes.The main aim of this
restaurant is to gain recognition as one of the top restaurants in Dubai,
retain customer satisfaction, and improve profits.
But, “how to satisfy customers and retain them, save money, resources and
at the same time improve profits?” this is the main question arises in the
mind of Muhammad, the owner of restaurant. Muhammad approaches his

2. friend Amir, quality engineer and asked him for solution. His friend advised
him about implementation of ISO 9001:2008 standards in the restaurant
that works best for topnotch companies worldwide.
Amir took charge as quality engineer in the restaurant and initiated an
action plan to overcome loopholes of the restaurant. He noticed that the
preparation of food is not so hygienic, welcoming guests is not so warm,
and also several other problems in restaurant.
At first, he concentrated on cooking section. He makes sure that the food
prepared is safe and hygienic, food materials and other ingredients used in
the preparation of food are organic.
He instructed staff to follow particular dress code and welcome guests in a
polite way. Arranged music band in restaurant to make dining experience a
memorable and pleasant one for customers. Organized lunch and dinner
buffets at reasonable cost so that the guests can serve their own food,
instead of waiting for waiter to serve food and makes sure that the food
served is hot.
With sincere implementation of plan, within one year Caravan restaurant
gained recognition as top restaurant in Dubai, improved profits, and retain
customer satisfaction.
Not only to restaurants, the ISO 9001:2008 quality management principles
can be applied to different organizations irrespective whether the company
is big or small. There are many companies world wide who implemented
ISO 9001:2008 standards and improved productivity and customer
satisfaction.
What is ISO 9001:2008?
ISO 9001 is the world’s most widely recognized quality management
standard that helps to continually monitor and manage quality across all
operations. It acts as a benchmark for consistent performance and service.

3. Benefits of Implementing ISO 9001:2008
Producing of quality product and services with ISO 9001:2008 standards
benefit organization in several ways. There are:
1. Better customer service and retains customer satisfaction.
2. Improves productivity of organization and gain profits.
3. Saves money, time, and resources.
4. Win more business with high value customers.
5. Allows you to become more consistent competitor in marketplace.
6. Improved operational performance will cut errors.
7. Motivate and engage staff with more efficient internal processes.
8. Broadens business opportunities worldwide.
Career in quality management is in huge demand at present as every
company is striving to achieve better quality of products and services.
There are many job opportunities worldwide for quality managers’ and
quality technicians’. Unlock the door of wide job opportunities in quality
management with ISO 9001: 2008 training courses. In Middle East
countries, there are many reputed institutes that offer ISO training courses
in UAE. MISP is one such institute that provides ISO 9001 Certification
course in Dubai. Enrol today and get certified!
Website: http://misptraining.com/course/quality/iso-90012008-
overviewinternal-auditor-package/
Contact Information:
MISP Training and Consultancy
P.O. Box 16918,
RAK, DUBAI, United Arab Emirates
Contact NO: 04-3863364, 055-5058990, 055-5058900
Mobile No: 00971529030252
Land line No: 00971-4-3863364
Email ID: suppoffice@misptraining.com