1. John M. Denes
61399 SE Whitetail St
Bend, OR 97702
(319) 573-5411
jdenes5@gmail.com
I am pursuing a position with a respected, creative organization that can provide me with the opportunity
to utilize and further develop my interest, skills and knowledge.
EDUCATION
Minnesota State College-Southeast Technical Red Wing, MN
Musical Stringed Instrument Building and Repair – Guitar Diploma, May 2005
Building ukulele, acoustic, and electric guitars
Knowledge of instrument wood and body style properties
Design body, neck shaping, bridge, headstock design
Knowledge and use of proper scale technique
Create own templates and jigs
Knowledge and use of related hand and power tools
Comprehensive repair work from set-ups to neck resets, fretwork and crack repair
EMPLOYMENT
Bend Broadband Bend, OR
Broadband Tech IV. March 2010 - Present
Install Broadband Video, Internet, & Phone equipment in customer homes as well as business’s
Splice fiber optic cable as well as install FTTH equipment (RFoG, PON)
Work at a variety of heights
Proficient in pole climbing using climbing gaffs and ladders
Troubleshoot and repair various issues pertaining to Broadband cable/fiber optic devices and services
Route and install coaxial and Cat-5 outlets and service drops, including wall fishing
Interact and work with customers to ensure easy and enjoyable service
Work independently to logistically complete daily work in a timely manor
Maintain satisfactory quality control scores
Work in a variety of different indoor and outdoor environment
Responsibility of having company vehicle; keeping clean and working properly
Alliant Energy Cedar Rapids, IA
Meter Reader November 2007-March 2010
Read customer meters quickly and accurately while maintaining safe principals.
Working in a number of different environments
Interact with customers daily
Maintaining knowledge of city streets and surrounding towns
Organizing daily routes/participating in supervisor duties
Assist in training new employees
Climbing experience/training

2. Pratt Audio Visual Cedar Rapids, IA
Rental Install Technician June 2007-November 2007
Assess customer needs and suggest A/V solutions
Enter customer orders into electronic database
Pick and fill orders using itemized product order sheet
Work with customer onsite; ensure satisfaction with delivered products and services
Stars Guitars Cedar Rapids, IA
Davitt & Hanser/HHI Fresno, CA
Stringed Instrument Repair June 2005-June 2007
Diagnose problems with acoustic and electric guitars, mandolins, ukuleles
Comprehensive instrument repair work
Maintain a clean shop.
Learning about instruments in the showroom, brands, manufacturers, materials
Discuss progress with managers and customers to ensure proper results
QUALIFICATIONS/CERTIFICATIONS
Creative, positive and flexible
Function well independently or as member of a team
Organized, resourceful, and detail-oriented
Easy rapport with customers and coworkers; Strong communication skills
Completed online Service Technician course through NCTI and BCSS course through SCTE
References available upon request.