In a year, we had 100 production apps across 26 tribes running on our Kubernetes clusters; we drove ISO 27001 compliance across 12 products, and taught 200 developers how to build secure, production-ready apps. And we built this on a foundation of empathy, mentoring, and a belief in propagating change starting from developers up.

1. $ pkg_add -r portsnap
$ portsnap fetch
$ portsnap extract
$ cd /usr/ports/devel/git

2. "If a tree falls in a forest and no one is around to hear
it, does it make a sound?"

3. A Year Of Running Kubernetes, and the
Importance of Empathy.
@JohnContad, MYOB

4. December 2017:
3 Deployments

5. December 2018:
400 Deployments
ISO 27001 Compliance
DB and Queue operators
Auto SSL Certs
Prometheus/Grafana
2 hours pickup from cold start

6. December 2018:
400 Deployments
Across 75 teams
With minimal support
and 2 Hours To Prod

7. Foundational Principles:
- Crew is about DevOps Internal Products
- Work is about clusters change
- We start on tooling empathy

8. i. The Problem

11. Also:
- Cost reducCon
- Compliance shit
- Moving teams

12. You can't fix things by building stuff
when the problem isn't with the
stuff that was built.

13. AdopCon = CogniCve Load

16. Better Conversations

17. ENGAGE
TEAM
RECEIVES DOCS
TEAM MEMBER
DEPLOYS APP
DEMO DOCKERIZE
APP
PREPROD
DEPLOY
MAKE
PIPELINE
PARAMETERIZE
CREATE
ALERTS
DASHBOARDS
DEPLOY

18. ENGAGE
TEAM
RECEIVES DOCS
TEAM MEMBER
DEPLOYS APP
DEMO DOCKERIZE
APP
PREPROD
DEPLOY
MAKE
PIPELINE
PARAMETERIZE
CREATE
ALERTS
DASHBOARDS
PROD DEPLOY
+14 Days+1 Day
+1 Day +2 Days +3 Days +1 Day
+2 Days +1 Day
+2 Days +2 Days
+1 Day
MAKE IT LIVE
+4 Days

19. ENGAGE
TEAM
RECEIVES DOCS
TEAM MEMBER
DEPLOYS APP
DEMO DOCKERIZE
APP
PREPROD
DEPLOY
MAKE
PIPELINE
PARAMETERIZE
CREATE
ALERTS
DASHBOARDS
PROD DEPLOY
+14 Days+1 Day
+1 Day +2 Days +3 Days +1 Day
+2 Days +1 Day
+2 Days +2 Days
+1 Day
MAKE IT LIVE
+4 Days
What the?!?

21. ENGAGE
TEAM
RECEIVES DOCS
TEAM MEMBER
DEPLOYS APP
DEMO DOCKERIZE
APP
PREPROD
DEPLOY
MAKE
PIPELINE
PARAMETERIZE
CREATE
ALERTS
DASHBOARDS
PROD DEPLOY
+14 Days+1 Day
+1 Day +2 Days +3 Days +1 Day
+2 Days +1 Day
+2 Days +2 Days
+1 Day
MAKE IT LIVE
+4 Days
How-Tos
Pre-Fabs
Prod Checklists

22. Impact:
From 4 weeks, to 2 hours.

23. ExpectaCon Management

24. MANAGERS
MAKE
DECISIONS
ON PRIORITY

25. "You should do things like this."
"It's easier like this."
v.

26. TEAM A AWS ACCOUNT TEAM B AWS ACCOUNT
DBAPP

27. TEAM A AWS ACCOUNT TEAM B AWS ACCOUNT
DBAPP
VPC PEERING CONNECTION

28. TEAM A AWS ACCOUNT "JUPITER"
DB
APP
SQS
PRODUCER

30. Why put this much work?

31. Thanks!
Twitter: @JohnContad
Medium: @jpcontad