PaySavvy is a national payroll and human resources software provider that offers cloud-based payroll processing, HR management, and time and attendance tracking. It prides itself on providing competitive pricing, unlimited support, and a dedicated client success representative for each customer. PaySavvy ensures a smooth onboarding process for new customers and uses high security standards to protect client data in its cloud system.
2. OUR story
01
PaySavvy is a national full service human capital
management provider that offers cloud-based
payroll, human resources, and time and labour
management software.
3. PaySavvy’s advanced and intuitive platform allows clients to accomplish the most in the least amount of time.
We pride ourselves on offering competitive, predictable, all-inclusive pricing, and unparalleled access to exceptional
client support. Too many people are stuck with systems that don’t work. We think it’s time for a change.
PaySavvy offers comprehensive, fully integrated, cloud-based workforce management software as a service:
Our story is simple: we are bringing stress-free,
comprehensive payroll and workforce management
to Canadian businesses, both large and small.
Full-Cycle
Payroll Processing
Human Resource
Management
Time and Labour
Management
PaySavvy | Products and Services 3
4. Our Neighbourhood Lunch Program is just one
example of how we are lending a helping hand to our
community. Since its inception in February 2013,
the PaySavvy team has come together once a month
on Saturday mornings to prepare thousands of lunches
and serve them to those in need in the Downtown
Eastside. In 2013, PaySavvy exceeded its goal of
delivering 5000 lunches. By the end of 2014, we have
pledged to deliver 6000 lunches.
We have also partnered with the Ronald McDonald
House BC to help build their new $31 million house.
Located in Vancouver, the new home will provide room
for up to 73 families, making this the second-largest
Ronald McDonald House project in Canada.
We strive to be a leader
in giving back to our
community by putting
people before profit.
Neighbourhood Lunch Program
o u r s t o r y
PaySavvy | Products and Services 4
5. At PaySavvy, our promises guide all of our client-related decisions and interactions. The PaySavvy Promises
stem from one overarching promise: to never compromise on the Client Experience.
PaySavvy promises to never compromise
on the Client Experience.
paysavvy promises
We promise
Immediate
Response
Dedicated Client
Success Representative
Improve our Software
and Practices
Solicit and Act on
User Feedback
Offer Transparent
and Fair Pricing
PaySavvy | Products and Services 5
7. PaySavvy provides a positive and fulfilling work
experience for its employees by developing
wellness initiatives, encouraging involvement in
charitable endeavours, and creating an
environment of appreciation.
PaySavvy recognizes the hard work of its team and looks to encourage their efforts by creating an
environment where employees feel truly appreciated.
Environment of Appreciation
Paid Birthdays
Off
Three Weeks
Paid Vacation
Paid Personal
Days Off
PaySavvy | Products and Services 7
8. At PaySavvy, the health and fitness of our team
is an important part of the daily operations.
To achieve and maintain a healthy lifestyle, PaySavvy has developed a series of challenges and subsidies to
encourage and bolster an environment of wellness.
By offering these “Wellness Tools”, PaySavvy is creating an atmosphere of health, giving our employees an
edge on their performance and building a stronger team.
The wellness project
Monthly Fitness
Challenges
Promoting
Healthy Eating
Subsidized
Fitness Passes
PaySavvy | Products and Services 8
9. Through projects like our Neighbourhood Lunch Program and our partnership with the Ronald McDonald
House, the team bonds over a common good-will experience and is provided with an outlet to work with
charitable and not-for-profit organizations.
An important part of PaySavvy’s culture is coming
together as a team to work on community projects.
Community Team Work
o u r c u l t u r e
PaySavvy | Products and Services 9
10. OUR clients
03
PaySavvy has successfully acquired clients
from coast-to-coast in virtually every industry.
PaySavvy has several hundred active clients.
Notably, our clients include: Clearly Contacts,
Shell Canada, Build Direct, Mr. Lube, M&M Meats,
Booster Juice, and a number of government
agencies and public companies.
12. —John Sotham,
VP Finance of BuildDirect
We prefer to support local businesses, which is one of the
reasons we’re thrilled that our switch to PaySavvy from
ADP worked out so well. Their system has made managing
and paying our employees more efficient than ever.
We look forward to working alongside PaySavvy to
effectively manage our workforce as we grow.
BuildDirect was growing quickly in 2013. To help manage this growth, Project Manager Leyla Johnson was
looking for a payroll system that would be easier, faster, and offer better reporting. Their ADP system offered
restricted reporting that was only exportable to PDF, making the reports relatively unusable.
PaySavvy approached Jeff Booth, CEO of BuildDirect, in May 2013. He mentioned that they “had looked
into something similar before, but the functionality that was needed was not available.” When Johnson saw
a demonstration of our system she found that “PaySavvy was appealing because of [the] flexibility, ease of
accessing a team member, and the upload and download functionalities.”
the challenge
BuildDirect is an online supplier of home improvement products dedicated to being below budget and
above expectations. Their company is headquartered in Vancouver, with 12 warehouse locations across
North America, and takes in more than $100 million in sales.
It’s quite intuitive, quite easy to use!
—Jayde Smith, Senior Accountant of BuildDirect
case study:
Build Direct
PaySavvy | Products and Services 12
13. the result
conclusion
PaySavvy was able to provide cloud software to BuildDirect that is flexible, fully functional, and offered the
import and export capabilities that they were looking for. Many accountants still rely on Excel for aspects of
their job. Being able to export payroll data from PaySavvy into Excel, make changes and then import back
in, is one of the most-used features for BuildDirect. “It’s very easy to put the data into Excel, make changes
and make sure everything matches up,” says Jayde Smith, Senior Accountant at BuildDirect. Improving the
existing workflows of customers is a high priority for PaySavvy.
Smith spends about one day every two weeks managing payroll-related tasks for their employees, even with
a large amount of new employees and terminations. The PaySavvy system can pull the information from a
spreadsheet, so that data entry happens only once.
When asked how PaySavvy compares to other payroll software, Smith had this to say:
It’s on the Internet so I can access it anywhere. I love
that it can export to Excel and that it’s so flexible.
Other systems are not very flexible, they don’t allow
you to edit data, and they only export to PDF.
BuildDirect has already benefitted from PaySavvy’s flexible system thanks in part to improved reporting and
having a dedicated Client Success Representative, who is always available to address any concerns. With the
help of their improved payroll processing workflow, BuildDirect is able to confidently approach the task of
doubling their workforce.
PaySavvy | Products and Services 13
14. case study:
international Pacific Sales
Prior to onboarding with PaySavvy, Lalindra Anthony, Director of Finance for International Pacific Sales, was
searching for a payroll solution that was cloud-based so that he wouldn’t be tied to his computer in order to
review and approve his payroll.
Most importantly, Anthony was looking for a payroll solution that was simple. Anthony had found that fixing
any mistakes or oversights when submitting payroll with ADP was “a cumbersome process.” Instead, Anthony
wanted to be able to control his payroll run up to the point of submitting.
the challenge
International Pacific Sales (IPS) has been leading the industry of food service brokerage since 1969. With nine
offices all across Canada, they were looking for a new payroll software solution after spending 12 years with
ADP. Since IPS switched to PaySavvy, they have cut down on the amount of time they were spending on
payroll, without sacrificing functionality.
—Lalindra Anthony,
Director of Finance for IPS
With ADP, I had to come into the office in order to use it.
With PaySavvy, I was able to approve our payroll on my last
trip to Sri Lanka!
PaySavvy | Products and Services 14
15. the result
conclusion
After more than a year using PaySavvy to pay and manage employees across Canada, Anthony has found the
robust system that he was looking for.
By utilizing the preview function within PaySavvy, Anthony is able to preview his entire payroll run, including
individual pay stubs and the total deductions, on-demand before submitting. This has reduced the amount of
time spent contacting support to make changes to finalized payroll runs.
Additionally, Anthony has been able to go on a holiday! On his last trip to Sri Lanka, Anthony was able to
complete his payroll run by logging on to the PaySavvy website, before returning to his vacation without worry.
Anthony’s goals pertaining to payroll software were met while streamlining his payroll process, and
maintaining a level of rapport through a dedicated client support relationship. Anthony has found the client
support to be much better with PaySavvy, and appreciates that he usually works with the same client
support member, rather than getting a new support team member each time he calls or emails.
Simplicity is very important to me. I wanted to
find a payroll program that wouldn’t be cumbersome
and have me worrying about making mistakes.
That’s why I chose PaySavvy.
—Lalindra Anthony, Director of Finance for IPS
PaySavvy | Products and Services 15
16. OUR products
03
PaySavvy’s comprehensive workforce
management solution keeps your employees
on task while increasing the efficiency and
accuracy of payroll preparation.
17. enterprise payroll processing
»» Best Platform
»» Incredible Support
»» Dedicated Client Success Representative
»» Paperless
»» Powerful Reporting, Including Excel/CSV Export
»» Simple Pricing (no hidden fees)
»» Phone, Email, Web, Live Chat, and Twitter
Support
»» Bank-grade Security
time and labour management
»» Employee Scheduling
»» Physical Time Clocks
»» Web-based Time Clock
»» Streamline Payroll Preparation
»» Avoid Compliance Violations
»» Accurately Track Attendance
human resource management
»» Employee Profiles
»» Attendance Management
»» Vacation Planning & Tracking
»» Training & Certification Management
»» Performance Management
»» Employee Self Service
Enterprise
Payroll Processing
Human Resource
Management
Time and Labour
Management
PaySavvy | Products and Services 17
18. OUR security
04
Providing top notch security and privacy for
our clients’ data is one of our top priorities!
PaySavvy uses the highest quality industry
standards in data safety in order to guarantee
leading security.
19. PaySavvy data is stored at RackForce, a Tier
III configured data center in British Columbia,
with 24-hour on-site staff and comprehensive
security programs:
physical security
security of cloud services
network security
Security Certifications
The data center employs multiple physical security
measures: proximity pass, fingerprint, and security
code. There are several layers of security between
the front door and any individual computer rack.
A key element of our Cloud security is the
separation of our client’s data traffic at layer 2 from
public internet traffic.
The data center is fully redundant with 10Gbps
capability to every device within the facility and is
built on the Cisco Nexus 3.0 platform.
Type II SSAE 16 SOC 1, CSAE 3416 Type 2,
International ISAE 3402 Certification.
Security Features
»» Firewalls
»» Anti-Virus
»» Integrity Monitoring
»» Log Data Collection
»» Data Backup Center
»» Warm Disaster Recovery
PaySavvy provides security features to support
compliance that meet corporate IT security requirements:
Secure COnnection
PaySavvy’s client data is securely stored on its own
VLAN, using a private, two-layer WAN connection.
This provides an optimized secure environment by
ensuring client data does not traverse the public
internet.
PaySavvy | Products and Services 19
20. le, all-inclusive pricing, and unparalleled access to exceptional client support. Too many people are stuck
with systems that don’t work. We think it’s time for a change.
PaySavvy offers comprehensive, fully integrated, cloud-based workforce management software as a service:
client support
05
The client experience is at the heart of every
decision we make. We believe the personal
touches are the most important ingredient when
providing exceptional client support. There’s a
rumor that we send our clients birthday gifts. We
can neither confirm nor deny.
21. A big part of that means being available through multiple channels. Our leading competitors think that having
a toll-free number directed to a call centre as the only method of support is sufficient. We don’t agree.
PaySavvy support is available through:
PaySavvy prides itself on incredible client
support. We make it easy for you to get a hold
of us when you need us.
Each of our clients is assigned a dedicated Client Success Representative who will become an expert in
your account and will be your primary point of contact. You will never have to waste time explaining the in’s
and out’s of your payroll setup to someone who is unfamiliar with your account, allowing you more time to
focus on your business.
Your dedicated Client Success Representative is always there for you, and will serve as your guide through
the implementation process and remain on your account to assist you along the way. Essentially it is like
having your very own payroll assistant.
Phone 24/7 Email Online Help Desk
Twitter LiveChat Dedicated Client
Success Representative
PaySavvy | Products and Services 21
22. our pricing
06
Why complicate things? At PaySavvy, our clients
get everything they need for one low price per
employee. There are never any hidden fees.
Everything is included. In most cases, clients who
have switched to PaySavvy have saved money.
23. »» Online Payroll Processing
»» Unlimited Users
»» A Dedicated Client Success Representative
»» One-On-One Analysis of your Specific Needs
»» ROEs Filed Electronically with Service Canada
»» All Standard Year-End Services and T4s
»» Encrypted Pay Stubs Emailed to Employees
»» Payment by Cheque or Direct Deposit to Any Bank
»» Unlimited Live Support
»» Unlimited Training
»» Any Custom Reports
»» No Base Fees per Run
»» No Minimum Charges
»» All Off-Schedule Pay Runs
»» All Third Party Remittances
Our all-inclusive pricing IncludesPaySavvy’s All-Inclusive
Pricing offers no hidden
fees.
PaySavvy | Products and Services 23
24. the transition
07
PaySavvy’s onboarding process is designed
transparently to ensure that our clients are
provided with complete information on all
of our services, processes, and procedures
while feeling well supported moving through
the experience.
25. 1—DIscovery meeting
The purpose of the discovery meeting is to assess the current payroll practices
and to recommend a solution based on the client’s industry best practices.
2—product demonstration
A product demonstration is used to confirm that the recommended solution is
well-suited for the client.
3—proposal
A formal, detailed service proposal describes the PaySavvy practices,
solutions, and features.
4—Electronic Agreement
A service contract is executed upon the client’s acceptance of the proposal
5—implementation
An Implementation Specialist and a Client Success Manager are assigned
to the client to coordinate the implementation process and training.
The client is provided with a detailed implementation plan outlining the
process step-by-step with appropriate timelines. PaySavvy handles the
majority of the implementation. There is very little required from the client.
6—Testing and Training
Once the system is fully implemented and tested for quality and accuracy,
training commences. This takes place, based on the client’s preference, at
the client’s site, via WebEx, or at PaySavvy offices.
7—Go live
A parallel payroll run is conducted to ensure PaySavvy results match those
of the client’s incumbent system and meet all compliance requirements.
Once the results are approved by the client, they go live.
30-day review
The final onboarding step is a 30 day review with the client to ensure success
and address any concerns.
PaySavvy | Products and Services 25
26. PaySavvy
400 – 73 Water Street
Vancouver, BC
Canada V6B 1A1
1-888-393-3483
contact@paysavvy.com
www.paysavvy.com
