Personal Information
Organization / Workplace
Greater Boston Area United States
Occupation
Director, Technical Content Development
Industry
Technology / Software / Internet
About
I'm a change agent who connects people, ideas, and technology to drive customer experience transformation. My high-energy leadership allows me to break down silos that hinder organizational goals, while my analytics-focused approach to content strategy always puts customer satisfaction first. Adept at problem-solving, I maximize content investment and drive digital content modernization.
Tags
customer experience
content
customer relationship management
content management
customer
content strategy
community
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