Jessica M. Spencer is seeking a clerical position where she can utilize her customer service, bookkeeping, secretarial, and general office skills. She has over 5 years of experience in receptionist, administrative assistant, and customer service representative roles. Her resume highlights her strong organizational, communication, and problem solving abilities.

1. Jessica M. Spencer Resume, page 1
JessicaM. Spencer Houston,Texas
281-658-8148;
spencerjessica82@yahoo.com
Objective To obtaina Clerical positionwhere mycustomercare,bookkeeping,secretarial andgeneral office
skillswillbe fullyutilizedtocontribute to the office’sefficiencyandproductivity.
Qualifications  Detail-Oriented,efficientandorganizedprofessional
 Possessstronganalytical andproblemsolvingskills
 Excellentwrittenandverbal communicationskills
 Highly trustworthy,discreetandethical
 Resourceful inthe completionof projects,effective inmulti-tasking
Professional
Experience
CPH Structural Engineering October 2015 – October 2016
Receptionist
 Plannedandcoordinatedlogisticsandmaterialsfor boardmeetings,committeemeetings
and staff events.
 Orderedanddistributedoffice supplieswhileadheringtoa fixedoffice budget.
 Directedguestsandrouteddeliveriesandcourierservices.
 Screenedapplicantresumesandcoordinatedbothphone andinpersoninterviews.
 Answeredandmanagedincomingandoutgoingcallswhilerecordingaccurate messages.
 Maintainedacleanreceptionarea,includinglounge andassociatedareas.
 Organizedall newhire,securityandtemporarypaperwork.
Sutton Corrosion Control March 2013-October 2015
AdministrativeAssistant
 Oversawdailyoffice operationsforstaff
 Preparedanddistributedpayroll forstaff
 Composedanddraftedall outgoingcorrespondenceandreportsformanagers.
 Oversawinventoryandofficesupplypurchases.
 Negotiatedpricingwithvendorsregardingwholesale billingandmarketingprocedures.
 Performedaccountsreceivable dutiesincludinginvoicing,researchingchargebacks,
discrepanciesandreconciliations.
Target March 2010-March 2013
CustomerService Representative
 Encourageddevelopmentof new cashierswithpositivereinforcement
 Trainednewcashiersonprocedures,customerservice andsalestechniques
 GreetedCustomersinatimelyfashionwhilequicklydeterminingtheirneeds
 Recommendedmerchandise tocustomersbasedontheirneedsandpreferences
_ _ _ _ _ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ____ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ____ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ____ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ____ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ____ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ____ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ____ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ____ ___ ___ ___ ___ _______
Skills
MS Office, MSOutlook, MSWord, MS Excel,Access,Scan,Fax,Print.