2. Capital Credit Recovery Corp.
677-6th
Street East, Owen Sound Ontario N4K 1G5 Tel: 519-416-7077 Fax-1-866-239-1831
To Whom It May Concern
Thank you for the opportunity to submit a proposal outlining our services at Capital Credit Recovery
Corp.
CCRC is a licensed and bonded collection agency in the province of Ontario, specializing in the
collection of outstanding accounts.
We are prepared to build a partnership with your firm by developing a plan to collect your
receivables from the day they become delinquent, to the day they are paid in full. Through
professional and persistent practices, it is our commitment to furnish you with expedient results.
We appreciate the necessity of consistent, comprehensive updates on all of your accounts placed
with our firm. Our monthly statements include individual status reports of all files listed for
collection.
Files may be submitted by e-mailing or faxing a copy of your client’s last invoice and application.
We are accepting regular assignments at 30% and any Judgment accounts at 35%. CCRC has no
set up initiation fees and is not a prepaid collection service. We only earn a fee when money is
collected for our clients.
We look forward to being of assistance to you and your organization. Please do not hesitate to
contact us for further information.
Sincerely,
Jessica Bell
Account Executive
519-416-7077
admin@capitalcreditrecovery.com
3. Capital Credit Recovery Corp.
677-6th
Street East, Owen Sound Ontario N4K 1G5 Tel: 519-416-7077 Fax-1-866-239-1831
MISSION STATEMENT
The Mission Statement of our agency is to demonstrate to each client that our firm can liquidate
placements and provide timely status reports consistent with the highest industry standards. The
primary focus of our office is to open and close flies in an expeditious manner.
In short, our goal is to attempt settlement of a file before suit is filed. However, where judgement is
obtained, we continue the negotiation process. Our clients appreciate our effort to resolve files with
this proactive approach to liquidating referrals.
MANAGEMENT
Nelson Butcher – President
Nelson Butcher is the founding director of Capital Credit Recovery Corp. As a Senior Manager at
Common Collection Agency for 19 years, he played a critical role in developing their platform for
Accounts Receivable Management. His wealth of experience – over 25 years – in the industry
makes Nelson a valuable resource to both CCR staff and consumers. As an active principal of CCR
he oversees the company’s entire operations.
AREA OF SERVICE
CCR is a regional agency whose main area of service is the province of Ontario. While reciprocal
arrangements within Canada and the United States allow for coverage both nationally and
internationally, our main area of service is the province of Ontario.
STATUS REPORTING
Our office is committed to providing prompt and accurate status reports. Whether our clients
require a detailed status report or a complicated claim or activity batch status for all claims, our
office will meet the specific requirements of our clients.
4. Capital Credit Recovery Corp.
677-6th
Street East, Owen Sound Ontario N4K 1G5 Tel: 519-416-7077 Fax-1-866-239-1831
STATEMENTS
Statements reflecting recoveries are provided on a monthly basis. These statements are
remitted to our clients by the middle of the following months and will reflect all transactions up to
and including the last working day of the previous month
ACKNOWLEDGEMENT REPORTING
All claims referred to CCR are acknowledged to our clients within 48 hours. Accounts are
entered into our system and referred to our collection department the same day they are
received.
After balancing is completed our initial notice is mailed to the address provided at the time of
listing. This provides the third party with written notification the account has been assigned to
our office for collection.
SYSTEM & TECHNOLOGICAL CAPABILITIES
CCR is fully computerized offering our clients a completely card less collection and accounting
system. Our system provides for fully automated collector follow up of all collection tasks
including promised payments, call back, letter writing etc.
Client reporting, trust and general accounting and legal are fully serviced by our software.
The Software
Comtech was founded in 1988 and is headquartered in Victoria, BC, Canada. Comtech's
product, Collect, is widely recognized as the leading business management software solution
for the world's receivables management industries, including collection agencies, debt buyers,
credit grantors, medical and dental billing offices, legal offices, municipal fine collection offices,
car dealerships, rental application verification offices, credit grantors and a host of finance,
credit and billing organizations. Other clients using Comtech software include Federal and
regional government agencies.
5. Capital Credit Recovery Corp.
677-6th
Street East, Owen Sound Ontario N4K 1G5 Tel: 519-416-7077 Fax-1-866-239-1831
COLLECTION-LITIGATION
Your accounts are scanned and electronically filed for easy reference and
enhanced security. We identify collection potential, submit demands, and perform
calling cycles on your behalf. Most accounts are resolved within 120 days or less.
If legal action is requires on non-performing claims, we assess the third parties
financial situation and require your permission to proceed.
You Benefit
y
Costs
undefended Small Claims Court actions cost approximately $1200.00 of which
$800.00 will be returned to you as taxable costs.
Seamless Integration with your Collection Department
e Placements
COLLECTION STRATEGIES AND WORKPLAN
Capital Credit Recovery is fully aware of the scope and focus that must be placed on the
collection of claims in order to attain the highest level of recovery as possible.
The responsibility of collector is:
o To make immediate contact with the debtor
o To obtain a financial profile of the debtors situation
o To update the financial portfolio in our data base
o To request payment in full
o To establish a professional business relationship with the debtor
o To identify and trace skip accounts
While every effort is made to effectively recover your claims, CCR is equally concerned
with how we attain those recoveries. We are proud of the high level of recoveries we are
able to attain while still retaining the goodwill and public image of our clients. You have
our assurance that the goodwill of your organization will not be compromised while
endeavoring to collect on one of your accounts.
6. Capital Credit Recovery Corp.
677-6th
Street East, Owen Sound Ontario N4K 1G5 Tel: 519-416-7077 Fax-1-866-239-1831
TRACING STRATEGIES AND WORKPLAN
Capital Credit Recovery is fully aware of the scope and focus that must be placed on locating
skip accounts in order to attain the most accurate information for our clients.
The responsibility of the tracer is:
o To make immediate contact with the debtor
o To obtain a financial profile of the debtors situation
o To obtain accurate residential and employment information.
o To search for assets – Property Ownership / Vehicles Etc.
To ensure quality control of accounts each file is subject to management review at least once a
week. Management review identifies accounts with slow developing leads and provides the
opportunity to assess the profile of the debtor and review all sources available to effect
resolution of the claim.
While every effort is made to effectively trace your claims, CCR is equally concerned with how
we attain traces. We are proud of the high level of locates we are able to achieve while still
retaining the goodwill and public image of our clients. You have our assurance that the goodwill
of your organization will not be compromised while endeavoring to locate one of your accounts.
7. Capital Credit Recovery Corp.
677-6th
Street East, Owen Sound Ontario N4K 1G5 Tel: 519-416-7077 Fax-1-866-239-1831
RATES
Flat 20% .....on all commercial claims
Flat 33.33% .......on all retail assignments
Flat 40% on Judgment accounts and claims over 1 year past due
REFERENCES
Allstate Insurance Company Animas Canada – Johnson & Johnson
27 Allstate Parkway 200 Whitehall Drive
Markham Ontario L3R 5P8 Markham Ontario L3R 0T5
Bernadette Acuoin Linda Major
1-866-834-4731 905-946-3751
