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HealthSouth Chattanooga
Rehabilitation Hospital
Jennifer Shone
College of Public Health, ETSU
HealthSouth Chattanooga Rehabilitation
Hospital
 Physical Rehabilitation hospital
 50 Beds
 Joint commission Accredited
 Certified in Stroke and Hip Fractures
Delilah Hughes, RN
Director of Quality and Risk Management
 Member of the Senior
Leadership team.
 32 years HealthCare
Experience
 26 years in HealthCare
Management Experience
Objectives
 Get an overall feel for the function of the hospital by spending time
in every department.
 Be involved in Process Improvement
 Update the policies on the Idrive. (Shared Drive)
 Plan National Patient Safety Awareness Week
 Assist Pharmacy in implementing new pharmaceutical waste bins
and training staff to use them.
National Patient Safety Awareness Week
 Designed Daily Focus
 Designed Activities
Game of Jeopardy
Designed Handouts
Word Searches/Crossword
Puzzles
 Fall Rate Focus
JAR Joint Annual Report
 Overall View of the Hospital
Patient Demographics
Financial information
Payer information
Education Fair
 Environment of Care
 Patient Safety
 Case Management
 Regulatory Compliance
 Defensive Documentation
Benefits
 I listened a lot
 How to handle different situation
 Attended lots of operational meetings
 Met some Amazing People
Contributions
 Time
 New way of thinking
 Small Efficiencies
Suggestions
 Class order
Advise to take more specialized classes later in the program
 Group Projects
More Group Projects in long term and short term
Teach better student interactions for working together
 Examples to give to my preceptor
Future Plans
 I graduate in August
 Move to Atlanta
 Career wise
Rehab setting
Small size of the hospital
Probably Assisted Living Facility
Any Questions?
 Thanks for listening!

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HealthSouth Rehab Hospital Quality Management Internship

  • 1. HealthSouth Chattanooga Rehabilitation Hospital Jennifer Shone College of Public Health, ETSU
  • 2. HealthSouth Chattanooga Rehabilitation Hospital  Physical Rehabilitation hospital  50 Beds  Joint commission Accredited  Certified in Stroke and Hip Fractures
  • 3. Delilah Hughes, RN Director of Quality and Risk Management  Member of the Senior Leadership team.  32 years HealthCare Experience  26 years in HealthCare Management Experience
  • 4. Objectives  Get an overall feel for the function of the hospital by spending time in every department.  Be involved in Process Improvement  Update the policies on the Idrive. (Shared Drive)  Plan National Patient Safety Awareness Week  Assist Pharmacy in implementing new pharmaceutical waste bins and training staff to use them.
  • 5. National Patient Safety Awareness Week
  • 6.  Designed Daily Focus  Designed Activities Game of Jeopardy Designed Handouts Word Searches/Crossword Puzzles  Fall Rate Focus
  • 7. JAR Joint Annual Report  Overall View of the Hospital Patient Demographics Financial information Payer information
  • 8. Education Fair  Environment of Care  Patient Safety  Case Management  Regulatory Compliance  Defensive Documentation
  • 9. Benefits  I listened a lot  How to handle different situation  Attended lots of operational meetings  Met some Amazing People
  • 10. Contributions  Time  New way of thinking  Small Efficiencies
  • 11. Suggestions  Class order Advise to take more specialized classes later in the program  Group Projects More Group Projects in long term and short term Teach better student interactions for working together  Examples to give to my preceptor
  • 12. Future Plans  I graduate in August  Move to Atlanta  Career wise Rehab setting Small size of the hospital Probably Assisted Living Facility
  • 13. Any Questions?  Thanks for listening!