Security, Safety and Cultural Awareness

1. Security, Safety & Cultural Awareness
for the International Business Traveler
PART THREE

3.  Part One
 Identifying risk
 Types of risks
 Security Awareness
 Avoiding Trouble
 Personal Security
Checklists
 Part Two
 Identifying Scams
 Surveillance Detection
Techniques
 Sources for Travel
Security Warning
 Health & Safety Issues
 Travel Delays
 Part Three
 Risks associated with
 Air travel
 Hotels
 Taxis
 Public Transportation
 Trains & Ferries
 Global Emergency Phone
Number Lists
 Part Four
 Cultural Sensitivity
 Common Cultural Faux
Pas
 Sources for more info on
Intercultural business

4. Reducing Travel Risks
Transportation

6.  Choose a window seat near the exit row. In the event there
is an emergency you will have an escape route close. If
you can’t get an exit row seat, choose a seat near the rear of
the plane. Why? In the event of a hijacking, the terrorists
will focus their attention to the front of the plane since
that’s where they need to get to take over the plane. With
there attention focused to the front of the plane, this may
give you time to get to your cell phone and possibly
inform the authorities.
 Once your travel itinerary has been confirmed, notify your
supervisor at work and a family member of your travel
plans and provide them with a copy of the itinerary.
 If you are travelling to elevated risks areas, register with
your embassy’s Regional Security Office (RSO) and on-
line with your government’s travel safety website

7.  As soon as you arrive at the airport, be sure to keep a close
watch on your luggage and passport. Thieves often target
travelers to steal their belongings while they are checking
in, go thru airport screening, shopping, eating or drinking
in bars and restaurants, snoozing or visiting the restroom.
 Go through airport security screening as soon as possible.
This area is better controlled for access and weapons. For
smokers, avoid the temptation to go outside for one last
smoke. The airport entrance, parking lots and ticket
counters are most vulnerable to attack, surveillance and
criminal activity. Most criminal activity take place in these
areas.
 Do not engage in conversations or other activity with
strangers. Keep a close eye on your belongings to prevent
theft, or contraband being placed in your bags.

8. • Keep your cell phone on your person. Don’t place it in
your carry on luggage in the overhead compartment.
You will need easy access to the phone in the event
there are problem on the plane to inform airline
officials.
• Do not put your passport with your belongings in the
overhead compartment. While you are sleeping or in
the restroom, someone could easily steal the passport.
• The same applies to your money. Keep it on your
person.
Once you are on the Plane

9. • Watch and listen to the flight attendant's safety briefing before
the flight. If you are a frequent flier I understand that you have
probably heard the speech a million times; however, the
instructions they provide may save your life.
• Notice who is seated around you. Remember, the passengers
who prevented a potential terrorist attack by the “Shoe
Bomber” were responsible for recognizing his odd behavior
and wrestled him to the ground before he could blow up the
plane.
• If you do observe strange behavior from another passenger, be
sure to notify a flight attendant immediately. Remember that
airline travel security is everyone's business. Not sure what to
do? Notify an attendant regardless. As the saying goes, better
safe than sorry.

10.  There are U.S. federal law enforcement officers covertly placed on
flights to prevent terrorist attacks and provide air travel security.
They are responsible for neutralizing anyone who attempts a
terrorist attack on the plane. These agents are very good at
keeping a low profile; however, in the event that you recognize
one, keep the information to yourself. Don’t mention your
discovery to anyone.
 When filling out immigration forms be sure not to include too
much personal information about yourself. For example, in the
occupation section instead of listing "CEO of XYZ Company",
simply list "Businessman". Boasting about your high level
position can make you a potential target for kidnappers tipped
off by corrupt immigration officials.
 When traveling to Taiwan (Republic of China) or Israel, ask the
Immigration Officer to stamp your passport on an unattached
insert page. This is to prevent issues if future travel may include
the People Republic of China or some middle eastern countries

12.  Whenever possible use hotel cars.
 Only use official licensed & metered cabs
 Sit behind the driver
 Lock the doors
 Wear the seatbelt (More travelers are killed or seriously
injured in traffic accidents than anything else)
 Keep windows up in traffic
 Write down the driver’s license info & cab #
 Insist that the meter is used
 Be on alert for unscheduled stops by driver (needs
cigarettes, gas, etc.)
 Be aware of your surroundings

14.  Avoid if possible – Usually Infested with
pickpockets and are a favorite target of terrorists.
 Keep wallet in front pocket or use a money
belt
 Don’t let your bags, briefcase, purse, etc. out
of your site – not even for a second
 Be suspicious of distractions – loud noises,
fights, someone bumping into you, someone
asking you for information, etc.
 Keep an eye out for suspicious activity or
nervous acting people.

16.  Frequently overcrowded. May
never have had a safety inspection
and likely doesn’t carry out
preventive maintenance or
emergency drills with crew.
 Do not leave your belongings
unattended
 Watch out for pick pockets & bag
slashers
 Know where the life vest (PFD),
life boats, rally points and exits
are located. There may not be any
signage or there may be signage
but no devices.
 Don’t get caught in the rush to exit
or board.

18. • Make certain that the hotel has back up
generators. It is very common in many
countries to have daily power outages. No
power - no elevators, lights or air conditioning.
Most hotel room windows won’t open and the
rooms can get very stifling without air
circulation. A 5-Star Rating does not guarantee
that they will have generators.
• Make sure that your hotel room has a safe. You
will need a safe place to store your passport so
that it is not stolen during a robbery while you
are out in town. Also, use the safe to store
money, ATM cards, credit cards, jewelry (and
laptop if it will fit). Never leave these items out
when you leave the room, even if you are not
expecting maid service. Many times hotel crime
involves hotel employees.

19.  You will want to request a room located between the 3rd and 5th
floors. Why? Because the room is high enough to make it
difficult for burglars to climb and enter from outside and close
enough to the ground that you can escape during a fire or
natural disaster. Also, be sure not to get a room so close to other
hotel roofs that criminals can climb over and into your room.
 Make sure to familiarize yourself with escape routes throughout
the hotel. If there is a fire or natural disaster, you will already
know the alternatives for exiting the hotel and getting to safety.
First, make certain you won’t get yourself locked in, check the
fire exit to make certain it isn’t blocked. It also helps to know
where it opens to the street and whether that door is locked to
prevent people from getting into the stairwell from the street.

20.  Make sure there is a substantial lock on your hotel room door.
This means preferably a deadbolt or at a minimum two key
locks. Chain locks are usually not enough to deter burglars.
Make sure the doors are locked, even when you are inside the
room.
 Bring with you a travel door wedge that you can slide under the
door to prevent it from being forced open.
 The door should be constructed of a sturdy material and have a
peephole. This way you can see anyone coming to your door.
 Place the "Do Not Disturb" sign on the outside of your room
door, even when you are out of the room. This helps keep out
maids and may make potential burglars think you are inside.
Never place the "Please Clean Room" sign on the outside of the
door because it tells criminals that you are not there.

21.  Do not allow strangers into your hotel room. This sounds
pretty simple. However, you would be amazed at the number of
business travelers who meet strange people in bars and invite
them back to the hotel room. Unfortunately, many wake up the
next morning after being drugged and discover that all of their
belongings are missing from the room.
 If a pretty girl shows up at your hotel door saying she is
compliments of the hotel or your hosts – don’t believe it.
 Some countries have been known to spy on their guests. Be very
careful what you say or do in your room – you may be recorded.
China is known to have special hotel floors or rooms set aside for
foreign guest only. Blackmail can be very lucrative.
 Leave the television and lights on in the room when you are away
because it may fool criminals into believing that someone is inside
the room.

23.  While dining in restaurants, never hang your purse on
the back of your chair. Criminals will walk by and steal
your purse or the contents inside.
 While walking get your purse tuck it under your arm, not
using the strap. This way if a criminal runs by and
snatches your purse, you won’t be pulled to the ground
during the incident.
 Don’t accept drinks from people you don’t know. Many
times the drinks are laced with drugs like Scopolamine
(common in Columbia) or Rufinol (also known as
“Rufies” or “Date Rape Drug”).
 Cat calls or sexual harassment on the street by foreign
men is very common in many countries. The best advise I
have is to ignore it, walk with confidence, and continue
on your way.

24.  Walking to your vehicle - carry your keys in your hand with the
points of the keys between your fingers. You can use the keys as a
weapon.
 While driving , make sure to put your purse or computer bag on
the floorboard under your seat or behind the passenger seat on the
floor (concealed if possible). Avoid leaving your purse or bag in
the passenger seat beside you.
 If you are going to use a taxi, sit in the back seat behind the driver.
Many taxi drivers will ask women to sit in the front seat in an
attempt to make unwanted passes at them.
 Dress appropriate for the occasion & culture. In some Islamic
countries, you can be arrested or beaten for what they would
consider inappropriate dress or inappropriate behavior. Even
many European and Asian countries are a lot more prudish than
you would think.

26.  Disclaimer – The world is a volatile place. Many of the countries listed here
have gone through considerable changes in the past couple of years (Hong
Kong, for example, is now run by China, and the European Union (EU) has
standardized much of Europe.) In addition, some countries are in the process of
changing their systems to one number for all emergency services. This list is
accurate to the best of the author's knowledge, but changes may have been
made since this list was compiled. Many of the EU countries are retaining, at
least for now, their old emergency numbers even as they standardize on the
new 112, and are listed here if still in operation.
 Cell Phones - '112' can be dialed anywhere in the world with GSM coverage and
callers will be automatically transferred to that country's particular emergency
number. A caller is able to connect to the emergency services answering point if
GSM mobile coverage is available from any carrier's network at the location of
the call. For further details regarding '112', consumers should talk to their
mobile service providers
 Every effort has been made to confirm the accuracy of these numbers, but
mistakes do happen. Please try to confirm your information before travelling,
and let us know if you find any inaccuracies.

27. Africa
Country Police Medical Fire Notes
Algeria 17 14 14 National Gendarmerie : 1055; Counter Terrorist Unit : 1548; support for children : 3033.
Chad 17 18
Djibouti 17 18
Egypt 122 123 180
Tourist Police – 126; Traffic Police – 128; Electricity Emergency – 121; Natural Gas Supply
Emergency – 129.
Ghana 191 193 192 999 for any of the 3 services.
Mali 17 15 18
Mauritius 999 114 115
Morocco
City 19
15 15Country
177
Nigeria 199 199 for any of the 3 services.
South Africa 10111 10177 10111 112 from mobile phones (soon also from fixed line phones).
Tunisia 197 190 198 National guard – 193.
Rwanda 112
Uganda 999
Sudan 999 Traffic Police 777777
Sierra Leone 19 999
Zambia 999 991 993 112 from mobile phones (see www.zambiatourism.com/travel/listings/emergency.htm).
Zimbabwe 995 994 993 999 for any of the 3 services. 112 from mobile phones

28. Asia
ASEAN's suggestion is to use 191. Currently using by 5 countries: Cambodia, Laos,
Malaysia, Myanmar (Burma) and Thailand.
Country Police Medical Fire Notes
Afghanistan 119 102 119Rewards for Justice 010-8600-070
Bangladesh 999
For the cities of Dhaka and Chittagong only (Dhaka Metropolitan Police – "999" and Chittagong Metropolitan
Police-"999")
Bahrain 999
China
Patrol:
110
120 119
Traffic accident – 122.
Traffic:
122 999 for private ambulance service in Beijing, along with government owned ambulance service 120.
Myanmar 191
Hong Kong 999
992 (fax on fixed line; SMS on mobile phones – latter being available only to subscribers with disabilities); 112
from mobile phones (routes to any network service) but redirected to the 999 call centre.
India
100 or
2611
101 or
2611 Chennai Traffic Police – 103. Delhi Traffic Police – 1095. Kolkata Traffic Police – 1073.
112. Bangalore uses both 108 and 100. There is no national emergency number, but 108 is used in many states.
Indonesia 110 118/119 113
Search and rescue team – 115; Natural disaster – 129; Electricity – 123; Mobile phone and satellite phone
emergency number – 112.
Iran 110 115 125110 also serves as general relay. 112 also works for all emergencies from mobile phones.
Israel 100 101 102112 also works for all emergencies from mobile phones.
103 Israel Electric Corporation.
106 For municipal hazards that are not emergencies, works in any municipality.

29. Japan 110 119 Emergency at sea – 118.
Jordan 911 OR 112 From Land-line and Mobile will call Command and Control Center "CCC" – 911.
Kazakhstan 112 Police – 102; Ambulance – 103; Fire – 101; Gas leaks 104.
North Korea 119
112 also works with cellphones. Operators mostly speak only Korean, some may speak English, Russian or
Chinese
South Korea 112 119
National security hotline – 111; Reporting spies – 113; Reporting a child, mentally handicapped, or elderly
person wandering – 182 (missing child report hotline); 114 connects to the phone service provider.
Kuwait 112 Used to be 777
Lebanon 112/999 140 175
Macau 999
Maldives 102 Civil defence – 118; Police service – 119 can be dialed from mobile phones.
Malaysia 999* The worldwide emergency number for GSM mobile phones, 112 are redirected to the 999 call centre.
Mongolia 102 103 101 100
Nepal 100/103 102 101112 from any GSM handset will forward to the local emergency number.
Oman 9999
Pakistan 15 115/1122 16
15/1122 can be used to redirect to any service. 112 from any GSM handset will forward to the local
emergency number.
Traffic:191
5
Philippines
117(Metro
Manila)
112 and 911 redirect to 117. 112 and 911 can be dialed from mobile phones. 117 may also be texted from
mobile phones. 136 for motorist assistance (Metro Manila only), 163 for child abuse (Bantay Bata)
911 (for
Davao City)
Country Police Medical Fire Notes

30. Qatar 999
Saudi Arabia 999 997 998 Traffic police – 993; Rescue emergency – 911, 112 or 08
Singapore 999 995
Foreign travelers in Singapore with roaming hand phone facilities can dial either the 112 or 911 emergency
numbers to reach an Emergency Call Centre in Singapore.
Sri Lanka 119 or 118 110 111 Accident service – 11-2691111.
Syria 112 110 113
Taiwan 110 119 112 from any GSM handset will forward to the local emergency number.
Tajikistan 112 Fire – 101; Police – 102; Ambulance – 103; Gas leaks 104.
Thailand 191 1669 199
Bangkok EMS Command Center – 1646 (Bangkok only), Tourist Police "1155" (English speaking emergency
and routine assistance).
Turkey 155 112 110 Gendarmerie – 156; Coast Guard – 158
United Arab Emirates 999 or 112 998 or 999 997
Vietnam 113 115 114
* Changing to 191
Country Police Medical Fire Notes

31. Europe
The most common European emergency number 112 (following Directive 2002/22/EC – Universal Service Directive) and also standard on GSM mobile
phones. 112 is used in Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland,
Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Republic of Macedonia, Malta, Montenegro, Netherlands, Norway, Poland, Portugal, Romania,
Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine and the United Kingdom in addition to their other emergency numbers.[11][12][13][14]
Country Police Medical Fire Notes
Albania 129 127 128 Road police – 126
Armenia 102 103 101 Search and rescue – 108; Gas leaks – 104; Traffic police – 177
Austria 112
Police – 133; Ambulance – 144; Fire – 122; Gas leaks – 128; Alpine rescue – 140; On-duty medical unit – 141;
crisis-hotline – 142; support for children and teens – 147.
Belarus 102 103 101 Gas leaks – 104; also 112 is being redirected to 101 on velcom GSM-operator mobile phones.
Belgium 112 Police – 101; Ambulance / Fire brigade – 100; Missing children – 110; Mental problems/suicide – 106.
Bosnia and
Herzegovina 122 124 123
From mobile phones, dial the international emergency numbers 112, 911 and 08 for information about the
local emergency numbers that are to be dialed (122, 123 and 124).
Bulgaria 112 Police – 166, Ambulance – 150; Fire – 160.
Croatia 112
Police – 192 (old number was 92); Ambulance – 94; Fire – 93; Search and rescue at sea – 9155; Road help –
987.
Turkish Republic of
Northern Cyprus 112 Police - 115; Fire - 199; Ambulance - 112.
Cyprus 112 Alternative numbers: 199
Czech Republic 112 Police – 158; Ambulance – 155; Fire – 150; Municipal police – 156.
Denmark
112 (old
number was
000) Nearest Police (non-urgent) – 114.
Estonia 112 Police – 110.

32. Faroe Islands 112
Finland
112 (old
number was
000) Police number used to be 10022.
France 112
Police – 17; Hospital-based Ambulance (SAMU) – 15; Fire Service-based Ambulance – 18; Fire – 18. 112 calls
are answered by 15 or 18 dispatchers, depending on the caller's location. 115 for homeless.
Georgia 22 33 11
Gas leaks – 04; 112 from mobile phones, from 2011 from landlines as well; in 2011 emergency numbers will
be replaced as follows: 111 (Fire), 122 (Police), 113 (Ambulance), 114 (Gas leaks).
Germany 112 Additional number for police - 110
Gibraltar 112 or 199 Fire and Ambulance – 190
Greece 112
Police – 100; Ambulance – 166; Fire – 199; Forest fire – 1591; Coast guard emergency intervention – 108;
Counter-narcotics immediate intervention – 109; Tourist police – 171; Emergency social aid – 197.
Hungary 112 Police – 107; Ambulance – 104; Fire – 105.
Iceland 112 Police in Reykjavík Capital Area Non-urgent – 4441000
Ireland 999 or 112
The emergency telephone number to dial in Ireland for Fire, Gardaí (Irish Police), Ambulance, Irish Marine
Emergency Service and The Mountain and Cave Rescue is 999 or 112. These numbers are to be used only in
an emergency.
Italy 112
Ambulance – 118; Fire – 115; (State Police) – 113; (Carabinieri) – 112; (Forest Service) – 1515; Guardia di
Finanza (Customs/Financial Police) – 117; Coast guard – 1530. Also 911 is redirected to 112.
Kosovo 911
Kosovo Police – 192/922 from cellphones, and 92 from fix lines. The previous number used to be 112
Emergency dispatch center where citizens can be connected with all first responders in emergency (Fire
Fighters, Kosovo Police, and First Medical Aid).
Latvia 112 Police – 02; Ambulance – 03; Fire – 01; Gas leaks – 04.
Lithuania 112
Police – 02 / 102 / 022; Ambulance – 03/ 103 / 033; Fire – 01 / 101 / 011. The non-112 numbers are for
separate emergency services differ in distinct telecommunications networks, whereas 112 is available on all
networks.
Luxembourg 112 Police – 113.
Republic of
Macedonia 112 Police – 192; Ambulance – 194; Fire – 193.
Country Police Medical Fire Notes

33. Malta 112 Previously: Police 191; Ambulance 196; Fire 199.
Moldova 902 903 901 112 is being implemented by 2010.
Monaco 112
Police – 17, Ambulance, severe – 15; Ambulance, less severe – 18, Fire – 18. 112 calls are
answered by 15 or 18 dispatchers, depending on the caller's location. 115 for homeless.
Montenegro 112 Police – 122; Ambulance – 124; Fire – 123.
Netherlands 112 Police (non-urgent) – 0900-8844. Also 911 is being redirected to 112 on GSM mobile phones.
Norway 112 113 110 Police (non-urgent) – 02800.
Poland 112
Police – 997; Ambulance – 999; Fire – 998; Municipal wardens – 986; natural gas/LPG emergencies
– 992.
Portugal 112 Forest fire 117
Romania 112
Former short numbers: (Police) – 955; Ambulance – 961; (Firefighters) – 981; (Gendarmerie) – 956;
Civil Protection – 982; Family Violence – 983
Russia 112
Police – 02; Ambulance – 03; Fire, Search and rescue – 01; Gas leaks – 04. The new number 112
began operating in 2011
San Marino 113 118 115
Serbia 112 Police – 92; Ambulance – 94; Fire – 93
Slovakia 112 Police – 158; Ambulance – 155; Fire – 150
Slovenia 112 Police – 113
Spain 112
National – 091; Local Police – 092; Ambulance – 061; Fire – 080,085; Civil Guard – 062; Mossos
d'Esquadra (Catalan police) 088
Sweden
112 (old
number
was 90000) Non-urgent police – 11414
Switzerland 112
Police – 117; Ambulance – 144; Fire – 118; Poison – 145; Road emergency – 140; Psychological
support (free and anonymous) – 143; Psychological support for teens and children (free and
anonymous) – 147; Helicopter air-rescue (Rega) – 1414 or by radio on 161.300 MHz; Air rescue (Air
Glaciers) (in Valais only) – 1415.[15]
Turkey 155 112 110 Gendarmerie – 156; Coast Guard – 158
Ukraine 112 Police – 102; Ambulance – 103; Fire – 101; Gas leaks – 104.
United Kingdom 999 or 112
In 2006 101 was made available as a non-emergency number for police (and in some areas local
authorities) in England and Wales. 111 was made available (in England and Wales) as a non-
emergency number for health issues. 999 and 112 can be used from any phone. When dialing 999
or 112, the caller is connected with a telecoms operator such as BT, Cable & Wireless, Railnet, or
Kingston Communications, and the operator will ask which service is required. Operators have
access to interpretation services covering 170 languages. Deaf people can text 18000 for the
emergency services (after registration). 999 was first introduced on the 30th June 1937 in London.
Vatican City 113 118 115 112 is being redirected to 113 on GSM mobile phones
Country Police Medical Fire Notes

34. Australia and Oceania
Country Police Medical Fire Notes
Australia 0
From a mobile phone – 112 or 000. No other emergency numbers, such as 999 or 911, are
redirected.
State Emergency Service (ACT, VIC, NSW, QLD, SA) – 132 500; SES (WA) – 1300 130 039;
From a Textphone/TTY call the National Relay Service on 106;
Non Emergency – Police Assistance Line – 131 444;
(NSW, QLD, SA, WA, NT, TAS, ACT);
Crime Stoppers – 1800 333 000;
Threats to national security – 1800 123 400;
Fiji 911 9170
New Zealand 111 *555 traffic (from mobile phones only)
0800 161616 Deaf TTY
0800 161610 deaf fax
111 deaf SMS (registered mobile phones only)
Solomon Islands 999
There are also local numbers for each service in each urban centre. These local numbers may be
quicker than dialing 999.[16]
Vanuatu 112

35. North America
Country Police Medical Fire Notes
Canada 911
Non-emergency 311 in certain areas. Some rural areas still lack 911 service. 112 is being redirected to 911 on
GSM mobile phones. *677 connects to the Provincial Police within the province of Ontario and *4141 links to
the Sûreté du Québec in the province of Quebec.
Greenland 112 112 works from only mobile phones; fixed line phones must call the local police or hospital.
Mexico 66 65 68
"066" can be used as a general emergency number, In densely populated areas, 911 is redirected to the
proper number.
Saint Pierre and
Miquelon 17 15 18
United States of
America 911
Various services available through regional or national N11 codes (e.g.: 311 non-emergency police) in certain
areas. Also 112 is being redirected to 911 on GSM mobile phones.[17]
Central America and the Caribbean
Country Police Medical Fire Notes
Guatemala 110 120 123 Note: The number 911 exists only for private services like medical insurance.
El Salvador 911
Costa Rica 911 or 112
Panama 911
Barbados 211 511 311 References: Police, Ambulance, Fire
Cayman Islands 911
Dominican Republic 911 or 112 From a mobile phone – 112 or 911 Also 112 is being redirected to 911 on GSM mobile phones[12].
Jamaica 119 110
Trinidad and Tobago 999 990
Nicaragua 118
Honduras 199

36. South America
Country Police Medical Fire Notes
Argentina 101 107 100
Emergency dispatcher for Buenos Aires (city), Santa Fe (city), Rosario (city), Salta and Buenos Aires
(provinces) 911.
Bolivia 110 118 119
Brazil 190 192 193
Federal highway police 191; federal police 194; civil police 197; state highway police 198; civil defense 199;
human rights 100; emergency number for Mercosul area 128; 112 will be redirected to 190 when dialed from
mobile phones and 911 will also be redirected to the police number (190) See also: Brazilian telephone
numbering plan#Public utility.
Chile 133 131 132
Colombia
112 or 123
(landlines &
mobile
phones)
Traffic accidents 127, GAULA (anti-kidnapping) 165. More specialized three-digit numbers are available;
check the local Yellow Pages for more information.
156 132 119
Ecuador
911
(landlines &
mobile
phones)
All types of emergencies in Guayaquil (112 landlines, *112 mobile phones), traffic accidents in Guayaquil
103, red cross 131.
101 911 102
French Guyana 17 15 18
Guyana 911 913 912
Paraguay 911
Peru 105 117 116 Civil defense (disasters) 115 – Domestic violence helpline 100
Suriname 115
Uruguay 911
Venezuela 171

37. Coming Soon …
 Part 4 – keep a look out for the release of Part 4
in the series -
 Cultural Sensitivity
 Common Cultural Faux Pas
 Sources for more info on Intercultural
business

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