1. Cengage Learning:
Optimizing APM for the Full Stack

3. AppNeta
The Full Stack APM Company
2011
founded
3
locations
$35M
raised
115
employees
50B+
daily metrics
100+
countries
~700
direct customers
100%
SaaS platform

6. 4 Integrated Modules. 1 Great SaaS Solution.
Deep visibility into where web app problems are occurring and why.

7. Cengage Learning
Going Digital
30
global offices
~$2B
revenue
6,000
employees
~27M
shipped per week
3 PB
code
13 PB
content
4
big datacenters
2nd
largest book publisher

8. Bankruptcy with a purpose = reorganize ~$5B in debt
Digital first sales, student focused marketing
Parallel and continuous code plus content

9. How Cengage Cloud Enables Success
24x7 PREMIUM SUPPORT
99.95% SLA
Global Network of data centers across
North America, European Union,
Japan, and Singapore
Dedicated Private Cloud and VPN
ISO 27001, SOC2 Type I & II
Control architecture meets regulatory
requirements, including EU and US
Data Privacy
Globally Available Highest Security Business Agility
20 minutes for Dev / Test systems
48 hours for Production systems
No Lock-in, full portability

10. Cengage Cloud’s Current State
Security, Governance, Support Campaign
Depth in defense layers
DevOps automation, developer accountability
Thousands Core Delivered
Infrastructure delivery system = Foundations
Middle architecture = Bricks
Code deployment standardized

11. Generic Product Workflow

12. Release
Test
Build
Production
Building Digital
Content, QA or Eng/Dev
Content/Code QA, Testers
Cloud Operations
Bastion SSH Access
No SSH Daemon
No Puppet
App is one AMI
DB tier more complex
RUM data critical to see UX

13. PathView, Layer 3 Networks

14. PathView, Layer 3 NetworksPathView, Layer 3 Networks

15. Performance is in our DNA
AppView, Testing, Loaded

16. Architecture
Code
RUN TIMEENGINEERING CLOUD/ DEVOPS
The Great Wall of Development
Cengage Engineering

18. QUESTIONS?